A rather ambiguous check-in procedure.

Great location, easy 10-minute walk with luggage from die Hauptban.

Stayed in May 2025

Nothing

All over the place

Stayed in May 2025

When the power cutoff, we can not cook, no hot water, we can’t do anything.. luckily they can move us to the hotel

During the power cutoff because of the snowstorms in Zermatt, they welcome us to use the hotel facilities (we stay in the apartment), help to comfort us.

Stayed in April 2025

Location was excellent and check in at Alpen Resort and Spa easy and staff helpful. The property is just a short walk from there. The apartment is spacious and kitchen facilities great. The balcony is a bonus. The apartment is dated but very clean. Recommend highly for a stay in Zermatt. Very close to the train station and there is a supermarket on the next corner.

Stayed in May 2025

Nothing to dislike.

Location was central. Kitchen had everything you needed. The apartment was huge. Check in was easy and was able to store luggage at sister resort since we arrived early.

Stayed in May 2025

The room is really clean and lovely, and it's much better than the pictures!

Stayed in May 2025

Not enough flat sheet

Location, Location and cleanliness of the property .

Stayed in May 2025

We needed to go to a different location to check in. We lugged our suitcases to La Perle to read a message on the door to go to the other place. It wasn't too far away but was a little confusing and we didn't have prior warning.

The apartment was very roomy with separate good sizes bedroom, separate lounge and a kitchen filled with multiple plates, glasses and utensils. The bathroom was also roomy with good quality soaps, lotion etc. The bed was comfortable. It was great to have somewhere to sit instead of just on the bed. It's the most comfortable apartment we have been in on our trip so far and it’s a shame we were only there for one night. Great location in Zermatt, about 500 metres from the station and not too hilly to get there.

Stayed in April 2025

Perfect Location 5 minutes away from train station .very clean and neat

Stayed in April 2025

Check in was at a different location that was not close to the property. There was a fee to use the facilities at the companion hotel. No view of the Matterhorn from the balcony.

Breakfast was not included. Cooking facilities in the room. Grocery store less than a 5 minute walk.

Stayed in April 2025

The price is too much and checkin time is 4 pm

Location and facilities. They even upgraded me to an apartment

Stayed in April 2025

Nothing about the room but the route to building is a bit difficult for big luggage. So please be prepared for.

Space, cleanliness, and facilities are great.

Stayed in April 2025

Great location very close to the bus stop, not far from the Sunnegga train, quiet and comfortable.

Stayed in April 2025

Nothing.

I loved the location of La Perle Apartments. It was walking distance to everything I needed during my stay. 8 minutes to train station. 6 minutes to the grocery store. 6 minutes to EBus stop to get to various ski lift stations. The apartment was very large and comfortable. Access was also very easy and secure. Having a microwave, refrigerator, and kitchenette was an added bonus.

Stayed in March 2025

Everything met expectations. Very satisfied

Great self catering apartment.

Stayed in February 2025

The location is near the Sunnegga cable car.

Stayed in March 2025

Appliances are too simple, there is no oven. Only 1 pot. Beds/matresses and pillows were ok but not that great. It was very clean but because furniture ans carpet are old it felt less clean.

La Perle is a nice studio but with most of the services from an hotel ; we felt like we were alsmost in a hotel room. The access to the spa (even with a small fee) makes all the diference ! It is well situated close to the station, the city center and Sunnegga.

Stayed in March 2025

kitchen appliance a bit limited

excellent location, rooms were large enough

Stayed in February 2025

Refrigerator wouldn’t get cold. There wasn’t laundry available. It would have been helpful if we had instructions on how to access language on the TV and where the laundry facilities.

Location. Balcony. The fold out beds. Decorating was adorable. Kitchen was good. We enjoyed all the amenities. We discovered how to access English on the TV and we connected to Netflix using my mobile phone. That was definitely nice. The staff at the parking lot and hotel made sure we were taken care of. Superb customer care! Danka 👏🏽🤗🇨🇭

Stayed in February 2025

The check in in the main building, when you arrive exhausted you have to walk to the main hotel to get the keys

Stayed in February 2025

No issue, enjoyed very much

The room was very clean and spacious, nice views. Elevator was available on the building. 8-10 minute walk from the main station, but it was manageable for me. Had all the amenities like cups, cooking supplies, microwaves, dish soap and sponge - very good if you’re planning to stay for a while. Bathroom was very clean.

Stayed in November 2024

The pkace is superb i have no complaints

The place was very comfortable for the three of us

Stayed in January 2025

The only negative is that the apartment interior is dated but otherwise has everything that you need.

Amazing location, wonderful check-in and very helpful friendly reception team. We were delighted and grateful to get a complimentary upgrade to an apartment.

Stayed in January 2025

We got a free upgrade, the staff and location were wonderful.

Stayed in October 2024