Nothing One suggestion is to give to breakfast menu so guests can choose the breakfast

Nice hotel Close to the provincia

Stayed in April 2025

I was able to hear some of music from the nightclub close by.

I recently stayed at Hotel El Zarzo and had an exceptional experience thanks to the outstanding service of Alexander at the reception desk. I wasn’t feeling well during my stay, and Alexander went above and beyond to help—he arranged for a doctor to see me in my room within just 20 minutes. His professionalism, politeness, and efficiency were truly impressive. He was not only kind and attentive but also extremely knowledgeable, which made a difficult situation much easier. El Zarzo is lucky to have someone like Alexander on their team.

Stayed in May 2025

El Zarzo is absolutely beautiful—clean, modern, and welcoming. The staff was friendly from the moment we arrived, and the lobby smelled amazing. The rooftop is breathtaking, and breakfast there was delicious. We stayed in the deluxe suite and the bathroom was stunning. Dinner at Cocina 33 was a highlight—excellent food and outstanding service. The only downside was the noise at night—loud music from a nearby club and a strange sound like furniture being moved made it hard to sleep. Still, we really enjoyed our stay overall and would recommend it for the service and design.

Stayed in April 2025

lighting

Stayed in March 2025

While rooms were designer style, some extra small add-in’s (hooks, shelves) would have made stay more organized, especially for 2 persons in standard king room. Unfortunately, loud construction just adjacent to hotel property was very noisy. Also description should include that hotel is located in busy and lively part of Poblado neighbourhood, with loud music.

Rooms, friendly staff, service and Location

Stayed in February 2025

Amazing hotel! Great location and really nice staff! Highly recommended :)

Stayed in December 2024

These were not dealbreakers but I just wanted to note: (1) accessibility from the street may be a challenge, including for those with heavy luggage, because you need to go up a short flight of stairs. The front desk staff always helped us, though, which we appreciated. (2) The day we had breakfast there, there was only one server, which meant she was a bit overwhelmed with the volume of people. I hope that's not the case normally.

Beautiful, modern hotel, with comfortable, well-appointed rooms! Location is also great, in the heart of El Poblado, and the staff were very helpful.

Stayed in January 2025

Everything was perfect.

Great hotel. Perfect location. Wonderful staff. Beautiful rooms. Awesome bar. Loved it.

Stayed in December 2024

Nada

Nice staff. Comfy room. Cool bar. Good breakfast

Stayed in December 2024

That I have to leave.

Everything was amazing

Stayed in November 2024

This review is hidden because it doesn't meet our guidelines.

they should have a pool, gym or at least a spa

Stayed in October 2024

All

Stayed in September 2024

Beautiful boutique hotel.

Stayed in July 2024

From the moment I checked in and throughout my stay everyone I interacted with so friendly and accommodating. The location was very convenient and anything I needed was within walking distance. The room was very clean, comfortable bed & water pressure was great too.

Stayed in July 2024

My reservation included breakfast, I wanted water instead of juice for my breakfast... apparently water was not included and had to be paid extra. Ridiculous.

The place was luxurious and had a nice modern design, very clean and comfortable.

Stayed in August 2024

ala carte breakfast instead of buffet

beautiful room and shower

Stayed in May 2024

One small thing. Is it possible to add a desk to the rooms?

Location location and super comfy

Stayed in July 2024

Not enough lighting or mirrors to get ready.

Room was beautiful ! Loved the location!! Shower was everything!!!

Stayed in June 2024

Lack of Gym

Beautiful

Stayed in April 2024

Nothing. Everything was great. only thing I could say is I would have liked some amenities like a pool or gym.

Beautiful hotel, amazing service, great experience!

Stayed in January 2024

Nothing

Beautiful new facility. Incredible breakfast. Helpful staff. I would definitely recommend this hotel.

Stayed in January 2024

We had an incredible stay at the hotel in Medellin. The strategic location, stunning facade, delicious breakfast, stylish interior, and the attentive staff created an amazing vibe overall. Highly recommended!

Stayed in December 2023

Great service, always friendly and informative. Great style and decor. Walking distance to shops; restaurants and bars

Stayed in November 2023