It could have been cleaner - towels and sheets were stained

The infinity pool and the location

Stayed in July 2024

Breakfast good selection but poor quality of food

Great view

Stayed in September 2023

Nothing to not like

Clean and tidy hotel close to the beach and helpful staff. Breakfast was nice

Stayed in September 2023

Non proper evening entertainment

Pools, views, room, location

Stayed in July 2023

They didn’t have us any wrist band for being b&b and that was annoying. ( don’t have bands for b&b) Because they keep asking us are we guests here? What’s your room num? At pool also asking us … You must pay at reception your last meal . And yes I out on my room num. and always paid ! Like omg yeh should have mark also people without full board !!! Also charge me twice for lunch I allredy paid Have to proof o did !! Also not happy after very early flight our room wasn’t ready for another 1h I think Check on is from 1pm and we got room 2h later I think that’s late and 4 star hotel that’s not great!!

Location

Stayed in July 2023

The cleaning was rushed and not great, one morning I was giving the cleaners a hand as they had way to many rooms to clean.

Location was amazing, the rooms where on the smaller size for a family room but ok, the bfast was good and in general staff where pretty friendly. The lunch non inclusive was decent little option but priced well.

Stayed in July 2023

The hotel needs refurbishment. Infrastructure is worn out.

Best thing about this hotel is friendly staff. Also, Very good location, the hotel will have a wonderful chance to be the best hotel in the neighborhood if it will be refurbished, it is a bit old. Hotel has supermarket and bus stops near. Quiet neighborhood.

Stayed in July 2023

Great selection on breakfast, great pool bungalows lovely with lively walks. Really nice caves at the end of the sea walks

Stayed in May 2023

Lunch buffé was served without letting us know it was 20€ per person. A bit steep when all we wanted was some sallad... First night there was a loud disco that disturbed the sleep. Stairs to the beach might be hard for disabled and elderly. That should be expected though...

The view and location is faboulus.. Complaints where handled, the disco sound was lowered as they closed a door when we asked how long it would last. Cleaning was very good. Service from reception as well.

Stayed in May 2023

The breakfast was finishing so fast. At 10 o’clock. When someone is choosing a hotel to stay probably he chose it to rest and relax. We were worrying everyday that we are gonna be late for the breakfast as a result to be in a hurry and not have the relaxation we want. Ayia Napa has a long night life. Its so obvious that some days i would not be on the breakfast on 10 o’clock. I would suggest that the breakfast should have been until 11 o’clock.

Stayed in August 2022

The bedding didn’t feel particularly clean with pillows cases smelling. They were very discoloured which may have tricked us in to thinking they weren’t throughly cleaned. Entertainment wasn’t the best either.

Intimate which made us feel relaxed.

Stayed in August 2022

Very dated in several areas and could do with a deep clean. Quite a number of areas just looked abandoned including some high traffic areas! A broken chair sat on the grass area by the pool in plain sight for our entire stay (4 nights). Our room had a lot of built up dust and dirt, with several missed areas like skirting boards, corners in bathroom and bathroom door handle. Also lots of chewing gum on the wooden patio terrace in our room. Bedding albeit clean was discoloured and beds not made up nicely, with a lack of pillows. Additional ones were brought in though by a very friendly chamber lady. Family rooms are very small, if you have little ones you wouldn’t be able to move with their additional luggage. Pool bars only served limited cocktails, with the best and larger variety being served in the lobby bar that you couldn’t access during the day in swim wear. When you did venture up it was skeleton staff so waited ages to be served. Pictures are taken at deceptional angles especially around the panorama pool area and quantity and quality of beds (if you can get one!) is limited with regards to the hotel capacity!

Nice location and friendly staff. Food was very good, especially the Al e Carte.

Stayed in July 2022

There was no room service even tho it was a 4 star hotel my room was about a 5 min walk to reception, I called for an extra pillow on arrival and was told I’ll see what I can do but no promises, there was a play park in the pictures and description that’s one of the reasons we booked this location but when we arrived the park wasn’t there on speaking to other guests they was informed that it had been removed via email and I wasn’t, they was offered a refund because of it and I wasn’t told that either, and the desk dude looked like it was going to fall off the wall

The location was good the view was amazing and the staff was friendly

Stayed in April 2025

Everything was perfect. It would be nicer if at the pool the glasses were not paper.

Excellent views and location of the hotel. Quiet, beautiful with awesome panorama views of the sea and the beautiful gardens. Relaxing and restful for the soul and spirit. Mrs Eleftheria who was responsible for housekeeping was very friendly and helpful and very welcoming and kind.

Stayed in August 2024

Great hotel and service even better!

Stayed in June 2024

Spectacular views. Friendly staff. Clean facilities and delicious food. One of the most beautiful views from a hotel I have seen. Book a sea view room for best experience.

Stayed in July 2024

Everything was great!! The location very good, food delicious, property and the views outstanding! The receptionist and the staff very polite and helpful. Would gladly come back again.

Stayed in July 2024

The location was great but there were classes right in front of our room every morning/ afternoon so wasn’t overly relaxing. Beautiful hotel and very friendly staff.

Stayed in October 2023

The room that we stayed in, has two side sofas, one of them smells very strongly bad like pee, we stayed 4 days, we complain many times and order to change the bed or the room, no one did anything and they didn’t care.

Good location, great views, cool facility.

Stayed in September 2023

Small rooms, food was not good, location was a bit far out of the town and up hill. You will need to spend money catch taxi as walking all the time can get tiring.

Beachfront property

Stayed in September 2023

It is not the 4 or even 3 star rating that is ranked. The food is average, the entertainment was one women signing baby shark in an empty hall. The furnishing is very dated and the staff totally know it's not the rating given. I ended up moving to the 5 star hotel next door for cheaper.

The pools were ok.

Stayed in August 2023

Everything in this "Hotel" It was the dirtiest place we've been! The staff at the reception besides two persons out of five were extremely unfriendly. The Gym is in a very bad shape. The cover is coming down and there is mold EVERYWHERE!!! The whole Hotel is wet and it smells extremely bad. Not to mention what is going on in the breakfast-area. This is definitely a health issue. The hotel director has a bottle of high-proof alcohol in his office. He was the most unfriendly guy of all employees. Just horrible!!! Everything... really everything is extremely dirty! There wasn't be cleaned for at least a couple of month.

Absolutely NOTHING!!!

Stayed in August 2023

If you are a person of colour AVOID this hotel at all costs. Me and my friend would continuously be asked by security of what rooms we stayed in despite us showing our room number cards, once we would say our room number the security would then ask us why we don’t have a wrist band , we asked the reception if we are meant to have one as we are only having breakfast at the hotel they said no even though the security was so sure we should have one on. At breakfast the lady who worked there came up to me and my friend ONLY to ask what room we are ?????? We told reception and didn’t receive any apology of any sort, terrible customer service , save your money go elsewhere

n/a

Stayed in July 2023

The distance from the city center, though it was only 1.5 km, but at day time in 40C temperature it was very tough to walk.

The food was unlike at other all inclusive hotels, everything was very delicious, especially Mediterranean sea food. Staff was really very friendly and service was very high quality and super fast.

Stayed in July 2023