Central location as in it’s name! Warm and comfortable. Good breakfast and efficient staff.

Stayed in January 2026

The people in charge of the breakfast could be more polite

Stayed in December 2025

Reception staff need better customer service training.

It’s second time I was in this hotel. First time I didn’t like it and I write everything on review. But now it was good, maybe we were on another floor or they repaired rooms I don’t know, but now everything was good. Breakfast was very good

Stayed in September 2025

The room was ok. It was quite small and very basic. The TV was not a smart TV and only had local channels. I know you don't go away to watch the telly, but when you've got a young child with you and have had a busy day exploring, it would have been nice to be able to get back and chill watching a film for a bit. There was no kettle in the room (should have left the Yorkshire tea at home), which again, would have been a nice touch. Wouldn't have been able to store the milk for a cuppa anyway as the fridge didn't work. The bed was comfortable enough, but they might aswell not have bothered putting the pillows on. All of that aside, still a hotel worth booking based on its fantastic location and low cost.

The hotels location was amazing! A 5 minute walk to the old town square and a 15-minute walk to Wenceslas square, the location was the best thing about the hotel. I wouldn't hesitate to book it again, purely for that reason.

Stayed in December 2025

Shampoo was very thin - maybe mixed with water

Stayed in October 2025

Cleanliness of the room could be better.

Stayed in September 2025

The room was a bit small for 3 adults.

The best it was the location. The Bathroom was like new. And the breakfast was decent. We could leave our luggage there after check out.

Stayed in August 2025

no air conditioning in summer

breakfast ok, location very good

Stayed in August 2025

Next to the Hotel is one old Church...each hours ringing the Bells...night as well....

The old town!

Stayed in June 2025

Had a fan but No air conditioning. Very stuffy without it.

Way good location.

Stayed in June 2025

There was no kettle or cups in the room, we asked for a kettle and got one but they wouldn't give us any cups. The lovely man at breakfast gave us some the following morning. The shower was very low on the wall and the pressure wasn't great.

Breakfast was lovely just a shame there were no croissants. Room had four single beds but plenty room to move around.

Stayed in June 2025

No coffee/tea making facilities in room

We had top floor room with outside balcony to sit on. Room very good size and whole hotel freshly painted. It was in excellent location just by Old Town Square and Republic Square. Many good restaurants nearby.

Stayed in June 2025

No ventilation in the bathroom, after a shower and toilet usage you needed to use the window of the room ant that is not so convenient when you have wet hair and outside is chilly. It had no AC but it doesn't matter because the period when I traveled I didn't need one. The fridge wasn't working but maybe I I told the reception about it they might have fix it. Very noisy neighbours.

Clean, perfect placement everything at max 20 min walking distance and 5 min walk to the subway or trams ( most of them being at 5-10 min walk), lots of options at breakfast.

Stayed in May 2025

There was an angry lady in the breakfast at May2. We are a family of 6, we did combine 2 tables at the corner of the restaurant and she shouted like we don’t understand her. Ofcourse we understand what she meant, she could have said it in a nicer way, instead she shouted at us and with big eyes that it’s not allowed. Anyway ofcourse we followed, we don’t want to cause any trouble at all. My 8yo daughter was terrified. Angry lady should not be put in the front line, it ruins a vacation mood.

Rooms are decent. Location is great walking distance to the old town. Breakfast is ok.

Stayed in May 2025

Nothing to add

The location. The bed was very confortable. All clean

Stayed in May 2025

We had read in advance that the staff might not be very polite, and unfortunately, this matched our own experience. Especially in the breakfast area, the level of service was quite poor – the staff seemed unwelcoming and reacted strongly to minor things, such as putting a regular slice of bread in the toaster (which apparently is only meant for toast slices). At the reception, we were also met by an older woman who appeared outright grumpy. There is definitely room for improvement when it comes to guest service and general friendliness.

Big rooms, and perfect location

Stayed in April 2025

It would be have been nice to have a kettle in the room

Great central location close to all the historical sites and museums. Easily accessible by walk from the train station. Breakfast was OK, the room was nice and the service on point.

Stayed in April 2025

The room was not clean properly, they requested for the slippers were extra money , for short term accommodation it’s acceptable but with family and long term not being well , lastly the hotel is in centre , you can get walk everywhere. Breakfast selections not much average .

Stayed in April 2025

Location was great. Breakfast was good. Room size was not good. No complimentary water bottles.

Stayed in April 2025

n/a

all that the hotel offered was good in food & comfort

Stayed in March 2025

I think adding a kettle would be a nice touch for guests. The breakfast selection was quite limited, which was a bit disappointing. A bit more variety would improve the experience. Overall, it was an okay stay, mainly thanks to the great location.

The hotel's location was perfect—you can easily walk anywhere, which was very convenient. The room was clean and well-maintained

Stayed in February 2025

A bit post sovet vibe

Really nice location, fairly clean, polite staff

Stayed in February 2025

Housekeeping staff. On the first Morning of our stay the housekeeping staff came to our door three times to ask if they could come in and clean. Every time we told them that we don’t need cleaning since we had just arrived last night. We could hear the cleaning ladies laughing at our response ”not today” in the hall. On the next morning one off the housekeepers just walked in without knocking. She did apologize after but we thought it was strange.

Reception staff and breakfast staff were great.

Stayed in February 2025

The room was a little basic and the breakfast was a bit limited but this seems to be the way in most of the Czech hotels

Location was great room was quiet and the beds was very comfortable

Stayed in January 2025