Lack of choice food wise in the main restaurant- very limited choice. Especially if you are there for more than 2 nights. Other menus snack pool room service better. We stayed in room 112 and the is a service door right outside which stall kept coming and going letting the door slam which was our only niggle.

The location,WiFi,pool, view,staff.

Stayed in April 2025

Too long waits at restaurant

Location good. Breakfast ok

Stayed in April 2025

The rooms and gym are nice. The staff kinda unhelpful/rude sometimes and the restaurant and food just terrible. Location is great and the guys at the dive shop super nice.

Stayed in February 2025

Breakfast was good - little variety from day-to-day, but it was convenient and timely. I was there during carnival and couldn't hear the trucks despite the hotel being on the route - absolutely wonderful!

Stayed in March 2025

Services and facilities

Stayed in February 2025

Nothing

Everything

Stayed in February 2025

Missing curtain hooks made it impossible to properly open. Also thought the room came with a balcony.

Hi end hotel. Nice decor and attention to detail

Stayed in February 2025

The restaurant had items on the menu that they did not carry consistently which was disappointing.

Location is right in the heart of Roseau (capital of Dominica). The rooms are comfortable and clean and the view (if you have one with a view is great) unless there is cruise ship that blocks part of the view. Several eating options in the hotel, dive store is attached to the hotel. Attractions in Roseau are walking distance.

Stayed in January 2025

Some of the facilities were a little bit shabby and work going on to improve facilities created some noise.

Super friendly and helpful staff, great service. Room was comfortable and with lovely sea view.

Stayed in January 2025

The restaurant service & food is just ok and for the cost of the rooms I thought it would have been better.

Location location location the new rooms are excellent

Stayed in November 2024

noise

Excellent Breakfast but not included

Stayed in November 2024

Nothing

Room decor is very high end. One of the best hotels I've stayed in the Caribbean. Very new.

Stayed in August 2024

I really didn't have any dislikes.

I liked the ac and the soft bedding. The location is great. Having the restaurant near is great.

Stayed in October 2024

A bit surprised that breakfast is not included with the room; and getting to and exiting some room locations can be difficult with the stairs.

The hotel is close to the city, which allows one to explore by foot. My room is so close to the ocean - the sounds of the ocean replaced my iTunes sleep sounds - magical!

Stayed in August 2024

Room and the staff

Stayed in July 2024

Lack of availability of menu items. AC in room not cool at night. Did call the front desk and they sent someone to fix it which did help.

I liked the location and the views. Restaurant and bar on site and gym. The size of room and bathroom

Stayed in July 2024

Hotel was nice but the room did not have a microwave. Some of the staff was nice but most were not helpful. We requested a room service but it never came. The food was not good. Drinks were ok but I could hardly taste/feel the effects of the alcohol in the mixed drinks. Other guests got stuck in the elevator. One of the elevators was stuck open when we wanted to go downstairs.

The air conditioner was wonderful. The bed was comfortable. The balcony was beautiful. The property is clean.

Stayed in May 2024

The bathroom was old and needed updating. The lighting in the bedroom was dark . Various bits were broken

Location and swimming pool

Stayed in April 2024

The fact we paid a lot of money for one night and breakfast was not included.

I loved the hotel and loved the room. I liked you could sit on the balcony and watch the sun set. It is a lovely place and close to town

Stayed in April 2024

I didnt like the restaurant buffet and the pool was out of service though they did give us a credit

The location is very good for the town and the ferry

Stayed in January 2024

My floor wasn't very clean, there was dust and hair in the middle of the hallway. There were a lot of ants on the balcony so I couldn't put my feet down when sat out there. I also found the bubbles in the jacuzzi weren't working. Had I been staying for longer I would have raised these things. Next time I will say straight away because I think the staff would have been very accommodating.

I loved my view, it was truly amazing and made the room special for me. The staff were so friendly and helpful and the breakfast was delicious.

Stayed in March 2024

Good location close to town. But quiet. Small gym, but with new equipment.

Stayed in March 2024

-Service was slow - no balcony in the room view mountain

Breakfaat Food

Stayed in March 2024

Elevator problems

Receptionist

Stayed in March 2024