Promenade , Hurghada Hurghada, 84517 Hurghada, Egypt
#146 of 233 hotels in Hurghada
Guests' ChoiceBased on 228 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.1
Staff
8.9
Value for money
8.3
Free Wifi
8.3
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End of dialog contentReviewed: May 8, 2025
Sandra
PortugalI had a fantastic stay at The Grand Hotel in Hurghada and I enjoyed everything about it. The food was varied and delicious, offering a great selection to suit all tastes. The daily cleaning service was very efficient, Tarek keep the hotel spotless throughout my stay. The hotel also has excellent access to the beach, making it easy to enjoy the sun and sea whenever I wanted. Additionally, there were plenty of activities available, so I never got bored. The staff was wonderful, especially Haliem at the reception, who was super friendly and attentive, ensuring all my needs were met until the very last minute. Overall, I think it was excellent value for the price paid, and I highly recommend this hotel for a relaxing and enjoyable vacation!
Stayed in May 2025
Reviewed: May 6, 2025
Ana
PortugalCold water. Tell no every 5 min. Drinks included were oversuggar low quality package drinks.
Just in front of the beach food was ok
Stayed in May 2025
Reviewed: May 3, 2025
Sameh
EgyptReally nothing, thanks
The staff very friendly, very supportive, really very good people, very kind talking, all the staff doing his best to be happy Very nice trip, thanks
Stayed in May 2025
Reviewed: April 29, 2025
Patricio
Chileroom was not prepared as we requested even though it was approved. all inclusive menuat restaurant blue horizon food was bad as well as the soft drinks were bad (warm and without gas).
attention of the staff, the facilities of the swimming pool and the beachfront. breakfast buffet was awesome, and the room space was superb.
Stayed in April 2025
Reviewed: April 24, 2025
Mohamed
EgyptPillows weren't comfortable
The best check-out i have experienced with the goodie bag for my kids.
Stayed in April 2025
Reviewed: April 21, 2025
Hassan
EgyptNothnig
I loved everything here
Stayed in April 2025
Reviewed: April 18, 2025
Nariman
EgyptThe food was very bad
Location and the staff was very nice.
Stayed in April 2025
Reviewed: April 16, 2025
Khairy
EgyptDessert, Lake of variety of food
The stuff is more than excellent
Stayed in April 2025
Reviewed: April 16, 2025
Ahmed
EgyptNo entertainment
Stayed in April 2025
Reviewed: March 24, 2025
Irina
NetherlandsGet a luggage room
Comfortable hotel with big rooms in a good part of the city.
Stayed in March 2025
Reviewed: January 10, 2025
Azza
United KingdomFood is very disappointed, low presentation and quality for all-inclusive
Location and beach
Stayed in January 2025
Reviewed: January 8, 2025
Shaun
SwitzerlandThe main buffet restaurant was the weak point of this hotel. Food was OK, but the ambience was not good - had a "canteen" feel to it, and getting drinks and cutlery at the table was a battle best given up on.
The staff were pleasant, professional, helpful and friendly in all locations. In all, it was a good all round experience.
Stayed in December 2024
Reviewed: January 2, 2025
Jenni
United KingdomLocation was good, lots of places to eat and shop in the immediate area. Everywhere within the hotel was exceptionally clean.
Stayed in December 2024
Reviewed: January 1, 2025
Bianca
IrelandThe staff is a bit rude when insisting on selling you extra services, they insist until you ask them to stop and then they get mad with you.
The hotel has direct access to the beach and a lot of space to lay there.
Stayed in December 2024
Reviewed: December 11, 2024
Debbie
United KingdomThat guests were allowed to reserve the beds around the pool whether or not they used them. There weren't enough staff in the restaurants so service was slow and you had to wait for cutlery or a table to be cleared.
The resort was kept spotlessly clean. Most of the staff were very pleasant and liked having an English guest as most of the guests were German. The beach was huge.
Stayed in December 2024
Reviewed: November 3, 2024
M
EgyptEverything about the hotel is very nice, i liked that the room was near the pool, sea, and restaurants The beach is very good All the staff was friendly Special thanks to Mr. Mohamed Moawad, who was very friendly and welcomed us since we arrived and was available any time we needed anything until our departure Certainly would like to go there again next vacation
Stayed in October 2024
Reviewed: November 1, 2024
Mohamed
Moroccothere is no wifi
the staff are very nice
Stayed in October 2024
Reviewed: October 31, 2024
Iuliia
RussiaWe asked to book taxi in advance to go to an airport. We need car in exact time. The receptionist didn’t do it. We were nervous and asked it arrange as quick as possible. The taxi was late on 15 minutes ((
The hotel has good location, not far away from an airport. There is big territory, with large variety of facilities ( several bars and restaurants, marina bay with sea trips). Especially we liked dinner( chocolate fontaine, languistines)
Stayed in October 2024
Reviewed: October 24, 2024
أحمد
EgyptRoom must checked before the guest to use it
Beach
Stayed in October 2024
Reviewed: October 7, 2024
Chanroop
United KingdomThe WiFi situation wasn't the best, only available for free in the main reception.
The facilities provided and the location was phenomenal for the price. The managerial staff was really helpful with all our queries and requests. Will definitely recommend this place.
Stayed in September 2024
Reviewed: October 5, 2024
Tadros
EgyptNothing
Very friendly staff and nice place, Good food quality
Stayed in August 2024
Reviewed: September 27, 2024
Mohanad
SwedenRoom, beds and the entertainment team.
I had a nice stay at the Grand Hotel. The hotel was beautiful, and I especially want to praise the Food and Beverage Manager. The food was excellent, and the service was top-notch. However, the beds were not very comfortable, and the entertainment team could be better. They didn’t organize fun activities as well as expected. Overall, I enjoyed my stay and would recommend the hotel, but with some small changes, it could be even.
Stayed in September 2024
Reviewed: September 21, 2024
Gehad
EgyptThe snacks are very poor compared to other hotels of the same level. Please consider improving this. Apart from that, the hotel is great, and I expect to visit again.☺️
All the staff are excellent in terms of service and attitude. The green spaces are outstanding, the beach location is good, and the pool is clean and wonderful.☺️
Stayed in September 2024
Reviewed: September 21, 2024
Elsa
PortugalThe wifi could be free in the rooms. The restaurant areas on the beach could have more variety on all inclusive menus and it could have napkins on the tables also. But nothing of it is really an issue. Just a sugestion.
The amazing staff in the hotel, made our stay the best confortable. Excellent location! Excellent beach! Excellent food! The hotel provided a lunch box for us to carry on the plane. It was really a kind gesture that we really apreciated. I'll certanly be back to this hotel group.
Stayed in September 2024
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