nothing

location and style

Stayed in May 2025

There was nothing I didn't like.

The room was very clean and I liked the flow of the decor. The balcony suite allowed us some private time to enjoy the sun.. The young lady who checked us in was amazing and treated us like family. The restaurant staff was amazing as well.

Stayed in May 2025

N/a

Absolutely perfect. We’ve been to Madrid 10+ times and this is by far our favourite accommodation so far.

Stayed in May 2025

Super friendly and helpful staff

Stayed in May 2025

Few things as non functional Coffee maker!

Akeah is in the vicinity of everything, well located! A good choice! Cleanliness is outstanding, Breakfast is Top, second to none!

Stayed in May 2025

Nothing , maybe room a wee small but norm for big cities

Excellent hotel and location ! Funky, great staff, perfect location !!

Stayed in May 2025

Nothing

All

Stayed in April 2025

How small the rooms are

The location

Stayed in April 2025

1. Would love a bar up the pool, I appreciate it may be the beginning of the season but what a great opportunity to bring the roof to life! 2. Room was efficient but could do better with a bit more space. 3. Pillows were quite bubbly and firm 4. There was an unpleasant smell coming from the en-suite shower cabin

Conveniently located at the heart of Madrid with access to all major attractions and entertainment. The property has a hipster and artistic vibe which makes it so unique! I love the LGBTQ themes and the support the hotel shows towards inclusivity. The staff were mostly pleasant and happy to interact especially at the breakfast and bar area. Loves the swimming pool at the roof top.

Stayed in April 2025

N/A

The location and cleanliness

Stayed in April 2025

Rooms are small but enough space for a couple

Central location and great bars nearby

Stayed in April 2025

Rooms are a tad small but that's ok if you're not planning on staying indoors!

friendly and helpful staff! Excellent location. Pool was a nice bonus with lovely views over the city.

Stayed in April 2025

Very small rooms

Very clean and nice.

Stayed in March 2025

Nothing really to complain.

Rooms are a bit small, but they are really comfortable, clean and equipped with anything you need. Rich breakfast and amazing roof top pool. Perfect location, walking distance from the main attractions in Madrid. I have traveled for work, hence I was by myself, but this hotel is definitely child friendly and perfect for family stays.

Stayed in April 2025

Location is great but rooms too small. Having a see through shower in the room might be uncomfortable if sharing room with friends.

Stayed in April 2025

The rooms are small (I think all downtown hotels have small rooms though), however, they have what you need for a short business trip. In case you share the room with another person, please note that showers have glass walls.

The hotel is located at a perfect place. All staff was kind and helfpul and they made my day everytime I had to talk to them. Also the food (both the breakfast, as well as the a la carte meals) was very good. In general the hotel has anything you may need. The rooftop was also very nice.

Stayed in March 2025

Amazing stay! Super cool place for young people. The location was great, centric but not too noisy. The room was super clean, aesthetic and comfortable for two.

Stayed in March 2025

The rooms where very small with not much storage

Modern, clean rooms friendly staff and rooftop pool area where very good

Stayed in April 2025

The hotel was in a good location right across the road from a metro station. The room was incredibly compact and there was a smell from the drainage in the shower. Overall it was fine.

Stayed in March 2025

Great staff, very accommodating. Very nice room, however you will struggle if you have lots of luggage. Very quiet at all times, great for sleeping, comfortable bed and pillows. Great breakfast, which inspired us to try the restaurant for dinner. However, we felt the food was ordinary and very overpriced.

Stayed in March 2025

Rooms were very small Loved the decor and ambience

Stayed in March 2025

I would recommend to offer some soap for handwashing inside the toilet instead of the shower gel. The shampoo and conditioner inside the separate shower should be replaced by other products, for example by natural products with plant extracts or s.th. typically Spanish.

There is a lot I liked: First of all, the whole staff is very friendly and helpful! My first impression of the very modern (in a good way) looking hotel was that the employees at the reception were very friendly and very helpful giving all important information about the city etc. You feel not treated like a number, but like a person during the whole stay. That is very seldom nowadays & very precious, especially when you travel without company. So I can recommend this hotel also very much for single persons. The room was very clean, and the cleaning worker did an excellent job! They cleaned daily very well. There were enough clean towels, too. The room was nice, with a small refrigerator, a safe, in which also a laptop could be placed, and a coffee machine. They also provided enough coffee capsules with good coffee. After the very good impression at the reception, the next positive surprise was a handwritten message in the room welcoming you personally, leaning against a bottle of Spanish white wine as a welcome present. That was a very personal, nice gesture! The room had a big glass window & a French window to a very small balcony looking over a smaller street and an impressing historical building opposite to the hotel, a ministerio. Calle de San Bernardo is a smaller street with interesting lovely shops, smaller supermarkets around (some open for 24 hours) and not a lot of traffic. When the French window was closed, it was very calm and one could sleep very well. The beds were comfortable. Exceptionally good was the breakfast, available until 11 a.m. during the week in a nice restaurant at the ground floor. They offered a lot of fresh fruits, cereals, nuts, bread, cheese, slice cold meats, also lactose-free products, vegetables. One could order one warm breakfast from the menu, which was freshly prepared like scrumled eggs. I loved the little pool at the rooftop, water temperature: 25 °C, great view. Surroundings: safe, 5 min. to Gran Via.

Stayed in March 2025

Clean and location was good

Stayed in March 2025

Only negative was the room wasn’t that big, but still a great hotel

Stayed in March 2025