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Reviews of Ereza Apartamentos Los Hibiscos - Adults Only 2 stars

Doramas,16, 35510 Puerto del Carmen, Spain

#701 of 976 hotels in Puerto del Carmen

Guests' Choice

Review score

Based on 572 apartment reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 12 May 2025

    7.0
    Great hotel - would be better if Self Catering option
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 7 nights

    All inclusive was a bit of a disaster. We're not particularly fussy eaters but found the restaraunt food was quite poor, with bland food that (as others have already pointed out) was barely warm. They have 'snacks' at the outdoor bar mid afternoon which consist of either hot-dogs or cheeseburgers. What surprised me was that upon bringing out said snacks, they still managed to be cold on arrival. The cheese on the burgers was transluscent and the hot-dogs weren't great, but it's part of all-inclusive so I guess beggers can't be choosers. Ah the sunbeds - it's a war that we weren't willing to fight so only ended up getting one once during our stay. It's quite funny how pathetic some people can be.. on one occasion someone was waiting for over an hour for the gate to open so that they could all run to secure their sunbed. They all get reserved quickly, afterwhich everyone disappears. There is a lifeguard on duty but contrary to what has been said, they DONT clear any towels away. Not once during our stay did this happen, meaning that people would selfishly have a sunbed for the day that they used for only a few hours. Even though this hotel is in a great location and is very clean - it put us off going to their other hotel in Fuerteventura, mainly because of the food.

    Reception was open on arrival. We arrived early and was told the room would be ready in approximately an hour. Given our all inclusive cards so that we could eat. The hotel was very clean and the area is well kept. Our room was high up (509B) and we had a lovely sea view room. The location is good being up a slight hill from the main promenade and managed it ok with joint issues so the majority of people won't have a problem with this. The all-inclusive bar is very good but can get very busy resulting in a slight queue but you just wait your turn.

    Stayed in March 2025

  • Reviewed: 7 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Had a lovely stay

    Stayed in April 2025

  • Reviewed: 22 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No free WiFi

    Location, rooms

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Enjoyed our stay for a few days here.
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Enjoyed the breakfast spread. Big apartment.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    8.0
    Enjoyed our 3 night stay and loved our room with sea view and sunny balcony. Will hopefully return
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 3 nights

    The eating area was quite compact with no views as such but served its purpose to eat and leave. No English channels on tv apart from BBC World News. No free wi fi

    Adequate breakfast and dinner choices Happy with sea view room and sunny balcony

    Stayed in March 2025

  • Reviewed: 7 March 2025

    9.0
    My stay was was very enjoyable, without problems and locals were so friendly.
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Needs more pillows in bed room , earlier check in needed

    Location all inclusive, private entrance

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    EXCELLENT VIEWS!
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Very friend staff, good location. Excellent views 221b room. Amazing .

    Stayed in March 2025

  • Reviewed: 7 February 2025

    9.0
    4th time staying here means it’s good !
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Modern looking and great views of the sea for most rooms

    Modern and clean always - staff are always friendly and it’s prime location for the Strip

    Stayed in February 2025

  • Reviewed: 28 January 2025

    7.0
    Lovely trip away, perfect location for exploring, clean just the food lets this place down
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The food was terrible, just about edible.

    Clean, beautiful view, spacious apartment, perfect location

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Really lovely
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location big apartment great staff

    Stayed in January 2025

  • Reviewed: 8 January 2025

    9.0
    Solo Irish lady traveller.🍀🍀🍀
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    That I had to leave and come home..🥲🥲🥲🥲

    Staff are so friendly and helpful.Such a safe place for a solo lady traveller to stay.It was my 8th time there.And won't be my last.Already booked again.Relaxed atmosphere and so near everything.Friendly people and atmosphere around the complex.Complex spotless.Rooms spotless.Would highly recommend it.😀

    Stayed in October 2024

  • Reviewed: 28 December 2024

    9.0
    Relaxing
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Everything was spot on

    Breakfast was nice

    Stayed in December 2024

  • Reviewed: 20 October 2024

    8.0
    Great location, staff very friendly & welcoming, would stay again.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There was no A/C which could be a problem in high season, but was ok for us in October.

    The apartment was on the large size very spacious, very clean , & in a great location, close to the town & walking distance to beach & bars Did all inclusive which was good value , but we went out for dinner as so many nice places to eat outside the complex

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    To have fans in the room or to hire More staff on the bar at busy times

    Everything great staff and great location in resort

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    No aircon . Could have better variety for lunch & dinner.

    Location ,cleanliness & breakfast

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Good for the money
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    Pool area Very hard to get a sun bed For the first 3 days of the holiday, I couldn't get one and when I could, it was like 5 clock in the afternoon, not much time do sunbathe. Not having a separate room for shower facilities. When you have checked out and need to freshen up for flight, they said they normally do have a separate room.But because they are busy, they ve had to let this out as the Shower room facility is a apartment Surely they could build Shower units/ Facilities on Site to save problem in future.

    Had a lovely stay Good clean apartments I was in 312 and Had fantastic view of pool and sea as I requested if I could have a high apartment as alike the balcony Area Had Sun all day, no problems, they said they would see what they could do and they smashed it for me I went all inclusive Breakfast was a good option Nice food Lunch Very good option Plenty of food Tea again very good. Also I asked if I could stop for an extra day in the same apartment, and they could offer me this as there was one space left and they let me have this at a charge, but that was ok because I needed to find somewhere for an extra day. Got the flight day wrong Will be stopping again in the Future can't wait

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    No air conditioner you want to be up early to get a sun bed by de pool people waiting from 7 in de morning and don't open till 9. Put dere towels on sun bed might not see them for 2or 3 hours later. Don't think that should be aloud.

    It was close to bars restaurant beach. Just 2 minutes walk to everything. Great location

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    There's no air-conditioning which is a big downfall and they only have some fans which you hire for the week but the one I had didn't actually work effectively. The food then was the other issue it was very hit and miss some days it was quite nice and then a couple of days it was just plain awful so we ate out on those days. The drinks at the bar are limited to 1 type of beer and then local spirits so we just used to go to the bars across the road instead. Also the elevator was broken when we arrived and it took 3 days to get fixed so had to climb 5 flights of stairs every time you wanted to go anywhere and bad knees and hips are my issue now they did get it fixed so that's something

    I loved the location it's so close to good bars and restaurants literally just a 2 minute walk to the strip with only a small hill to climb. The rooms are very spacious and we had a wonderful view on the 5th floor. The areas were very clean and well kept and staff were pleasant and friendly especially the girls on reception

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    It didn’t like the queues in the bar area

    We liked the location of the hotel.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Location, friendly staff, spacious apt. The food was nice for short-term stay.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Cleanliness

    Stayed in July 2024

  • Reviewed: 12 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View (2 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    No aircon Ordering drinks very slow

    Location

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Ticks all the boxes
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Clean , excellent location

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (1 Adult)
    • Stayed 3 nights

    The pillows to sleep are too low and the bed mattress is too soft, at least for what I am used to and the sleep was not the best for me. Also, the place is a bit noisy if people arrives late at night, and walk around and open the doors, the apartments' doors make a lot of noise, even if we try not to.

    The reception staff were lovely and very friendly, and would provide the best things to do around the Island. For a two star Hotel, and comparing to many other places I have been before, I find the breakfast had many options, variety and was tasty. About the dinner, some foods were better than others. I enjoyed more the breakfast. The apartment was very cleaned.

    Stayed in June 2024

Showing 1 – 25

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