Retamas, 17, 35100 San Agustin, Spain
#82 of 142 hotels in San Agustin
Guests' ChoiceBased on 399 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.0
Facilities
7.8
Staff
8.8
Value for money
8.2
Free WiFi
6.9
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End of dialog contentReviewed: 5 May 2025
Peter
HungaryThe accomodation is a non-smoking area, it is a bit misleading that ashtray was found on premises.
Very helpful / friendly staff, always up for sorting things out.
Stayed in May 2025
Reviewed: 26 April 2025
Lynn
United KingdomThe pool area was lovely.
Stayed in March 2025
Reviewed: 23 April 2025
Kateryna
IrelandThe mattress was too hard for me.
Very friendly and polite hotel staff, I would especially like to note the work of housekeeping. We had a room on the 5th floor with a stunning view of the ocean and the pool, the room is spacious and very clean. Cleaning in the rooms every other day. We took breakfast and dinner. We were especially pleased with the dinner in the restaurant near the hotel, it was very tasty and satisfying)
Stayed in April 2025
Reviewed: 21 April 2025
Igor
UkraineNothing
Lovely place and very comfortable location. A lot of places of interest in the vicinity. Close location to the beach. All good, I can recommend it to everyone! Thanks a lot!
Stayed in April 2025
Reviewed: 17 April 2025
Ramírez
SpainNice staying. Nice and helpful staff. Reformed, comfortable rooms with beautiful sea sights, although the entry room door frames and doors were quite old and peeling. Very good location
Stayed in April 2025
Reviewed: 13 April 2025
Helen
United KingdomThe wifi signal was very poor - unable to use a laptop, and the wifi signal kept dropping from my phone. The bar was not open in the evenings. Not a great hardship, admittedly, but we did think it would be nice to sit in the bar area, with a glass of wine, and music playing. There were 'double bed' sun loungers on an upper part of the pool terrace. These were not used at all, because you had to pay to use them. It seemed a waste of space, when the regular loungers (which all had cushions) were so comfortable. Why not make the double loungers free, or put more regular loungers in the space instead?
Great room, wonderfully hot and powerful shower. Superb balcony and view. Excellent pool and pool area. Excellent location. Great breakfast. Great music playing during the day. Decent, large pool towels.
Stayed in April 2025
Reviewed: 12 April 2025
Matthew
United KingdomGreat value for money, it’s a bit tired in some places, but well kept, the staff were excellent, very friendly and helpful. Walking distance to shops and beach.
Stayed in April 2025
Reviewed: 11 April 2025
Jeremiah
Spainbreakfast buffet was really nice and worth it
Stayed in April 2025
Reviewed: 3 April 2025
Mark
NetherlandsNothing.
Very nice room, great breakfast and very friendly staff! Highly recommended!
Stayed in April 2025
Reviewed: 1 April 2025
Helen
United KingdomNice location with beautiful views and relaxing area around the pool. Wifi stopped working in the room for the last day or so. Only 1 mirror in the room which was in the bathroom.
Stayed in March 2025
Reviewed: 30 March 2025
András
HungaryStaff members are very kind, shopping centre, supermarkets nearby, beach is not too far. In halfboard the dinner was next to the hotel in grill house. Quality serving with starters, main courses and dessert as well. Breakfast was good but the same every day. Swimming pools, especially children's pool aren't heated.
Stayed in March 2025
Reviewed: 30 March 2025
Marion
United KingdomLimited pool bar at the hotel
Near to beach, shoos, restaurants
Stayed in March 2025
Reviewed: 26 March 2025
Alison
United KingdomNothing
The location
Stayed in March 2025
Reviewed: 25 March 2025
Martyna
Polandthe food was disgusting. the hotel serves the worst quality ham - my husband and I decided to buy our own and bring it for breakfast. the meals are either overfried or downright raw, this was the case with eggs. if you come for breakfast around 10, many things are gone and you might as well go to town to eat. coffee from a powder machine. on the last day even the orange juice machine stopped working. I recommend not taking breakfast here and finding a place that respects its guests and can prepare something edible. the hotel requires significant repairs. unfortunately its best days are behind it. in our room there was a broken shower head or a clogged shower.
location close to the beach
Stayed in March 2025
Reviewed: 11 March 2025
Paul
United KingdomLack of bars in the resort.Sea was always rough. No bar at night in the hotel.
Location-quiet at pool.Buffet breakfast-room was modern and facing away from any roads .Close to large beach Public transport-easy to get to from airport. Staff were wonderful and friendly. Loads of sun loungers and free.
Stayed in February 2025
Reviewed: 8 March 2025
Zsolt
United KingdomEverything was fine.
Excellent locations We had a laugh every day about who is get there first(pool)Race for the best position at the pool.We seriously reduced the age of the guest from 80 to 72 average. Great fun every day:)
Stayed in March 2025
Reviewed: 21 February 2025
Jane
IrelandVery quiet hotel to bring kids to.
Very clean and very friendly staff.
Stayed in February 2025
Reviewed: 20 February 2025
Pawel
United Kingdomfully deserved 3 stars and I've seen worse five-star places. ladies at the reception very nice and service in general, great location. heated pool rather symbolically. generally a good choice.
Stayed in February 2025
Reviewed: 15 February 2025
Paul
United KingdomAll the staff were so friendly and helpful, bar staff were top! The rooms were great and had everything you needed. Pool was great with plenty of sun beds. And a great location- near the beach, supermarket 50m away and close to the beach.
Stayed in February 2025
Reviewed: 10 February 2025
Christian
GermanyThe pool guard was super nice!
Stayed in February 2025
Reviewed: 9 February 2025
Loretta
IrelandPillows didn't smell fresh, possibly as there was no pillow protector. Mattress not very comfortable, there was a dip in mine & it easily moved off the bed. Bathroom towels very skimpy, we used the pool towels which were better quality
Location, pool.area reception staff friendly
Stayed in February 2025
Reviewed: 7 February 2025
Toni
IrelandRoom decor is very basic; some broken tiles are visible; tiles have been fixed but do not match other tiles beside them; ceiling bumps need fixing; and the toilet seat moved and needs fixing down. One night I was hot and could not figure out the AC machine. I think a basic brochure needs to be in the room for the AC unit instructions and the safe instructions.
Breakfast buffet, view from balcony, quiet area, near shops and restaurant in Shopping centre, close to main island bus route, regular room cleaning. Mini kitchen and fridge is helpful. Wardrobe was new and bed lockers plus the tv unit was new. I liked that TWO firm pillows were available each.
Stayed in February 2025
Reviewed: 1 February 2025
Mcelhinney
IrelandWifi was desperate, coming & going all the time. Eventually we gave up and used our own hot spot.
Location, peaceful, nice pool.
Stayed in January 2025
Reviewed: 30 January 2025
Siobhan
IrelandBathroom was very clean but decor could be upgraded.
We didn't have breakfast at the hotel as I am gluten free and made my own. Location was great and close to the beach.
Stayed in January 2025
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