Avenida Quinto Centenario, 38683 Puerto de Santiago, Spain
#287 of 436 hotels in Puerto de Santiago
Guests' ChoiceBased on 132 hotel reviews
8.1Cleanliness
8.3
Comfort
8.0
Location
8.8
Facilities
7.9
Staff
9.0
Value for money
8.1
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2025
Elaine
United KingdomSpacious apartment, spotless and comfortable. Close to local amenities and central to everything we wanted to do. Staff excellent, really friendly and helpful.
Stayed in May 2025
Reviewed: 27 April 2025
Dangiris
BelgiumKitchen was quite old and under supplied (e.g. no wine glasses, no salt, pepper, etc)
Nice rooftop bar.
Stayed in April 2025
Reviewed: 11 January 2025
Maciej
PolandCold water in the rooftop pools. I visited in December so this is understood....
Very very nice views from the rooftop terrace. Close proximity everywhere. :)
Stayed in January 2025
Reviewed: 29 November 2024
Renata
United KingdomWe had a lovely time pools were amazing and staff very friendly
Stayed in November 2024
Reviewed: 7 November 2024
Sylvia
United KingdomBreakfast was an unpleasant experience! Very basic, cheap and unimaginative food on both mornings. The room was exceptionally noisy with plates, dishes and glasses being clattered onto metal trolleys all the time. We could not hear ourselves speak. There were no soft furnishings to deaden the noise so it echoed loudly and endlessly.
Rooftop solarium was lovely and peaceful with beautiful views. I loved it up there!
Stayed in November 2024
Reviewed: 19 June 2024
Donal
IrelandV little, no replace and super facilities for kids. No specific parking, but not an issue, nearly always got a spot nearby.
Great place, and nice quiet location
Stayed in June 2024
Reviewed: 7 May 2024
Callie
United StatesWifi is not free and you have to pay per device.
Great location and room was very comfortable. Great facilities as well, especially the roof top pool and bar with lots of space for tanning and watching sunset.
Stayed in March 2024
Reviewed: 16 March 2024
Daniel
United KingdomBoth showers were cold and we’re impossible to get warm.
Lovely apartment, great location and close to amenities
Stayed in March 2024
Reviewed: 5 March 2024
Chris
United KingdomBreakfast buffet was a little disappointing Everything was very well displayed and clean but the quality of the products were poor
Stayed in March 2024
Reviewed: 25 February 2024
Katy
United KingdomThey really need to have better wifi. It's a bit noisy at night/early morning as the shopping area is quite echoey
We love the pools, table tennis table, and the upstairs bar. We also really like the apartments - basic but everything you need!
Stayed in February 2024
Reviewed: 6 February 2024
Aneta
Czech RepublicEquipment of kitchen was very poor
Pools
Stayed in February 2024
Reviewed: 30 January 2024
Ania
Polandspacious apartment with everything we needed.
Stayed in January 2024
Reviewed: 27 January 2024
Stephen
United KingdomApartment was very dark as overloaded narrow street round the back. Some furnishings needed replacing
Stayed in January 2024
Reviewed: 22 January 2024
Karen
United KingdomWiFi didn’t work in accommodation so had a refund. Disappointed
Good location n all we needed.
Stayed in January 2024
Reviewed: 22 January 2024
Malgorzata
PolandBig appartment with convenient layout and well equipped kitchen
Stayed in January 2024
Reviewed: 15 January 2024
Catherine
United KingdomWe didn't get a balcony big enough to sit on, or the view we expected but I guess it's just the luck of the draw
Clean, comfortable beds, well equipped kitchen. Pool area on the roof up the spiral staircase was great.
Stayed in January 2024
Reviewed: 30 December 2023
James
United KingdomSince I last stayed here in2017 they have stopped all the entertainment and closed the downstairs bar also the upstairs bar closes at 6pm and the was not heated so it’s absolutely freezing
It’s in a nice quiet location that’s why we booked here all the staff are friendly and the room was big and clean
Stayed in December 2023
Reviewed: 28 December 2023
Roni
Israelbreakfast wasn't great, wifi is extra pay to have in the room and wasn't very good, pools were cold
A Very big and nice room- we booked a family room ( 2 bedrooms, 2 bathrooms, living room + kitchen, 2 balconies) It was very clean, good location. no problem finding parking Great view from the rooftop
Stayed in December 2023
Reviewed: 10 November 2023
Hitter
RomaniaSome of the rooms could use a bit of renovation.
It is conveniently located right next to several restaurants, bars and shopping facilities. For beach acces you better use car, or get ready for a 10-15 minutes walk. We were a group of 4 families, so I have seen several rooms - if you are lucky, you will get a good or even very good room, if not, than your room will be run down a bit. There are two pools - one on the rooftop, and the other one close to the reception area. The personnel was nice and helpful. Overall a good experience.
Stayed in November 2023
Reviewed: 19 October 2023
Anna
United KingdomThe only thing to let the apartment down was no air conditioning. Ceiling fans are there but was so hot in October that we were boiling .
The apartment was very spacious and clean. Had a beautiful view of Los Gigantes , cooking facilities were very good. Food in the pool bar was excellent as were the cocktails. So close to bars and shops, excellent location. Really comfy beds too 👌.
Stayed in October 2023
Reviewed: 17 September 2023
Wendy
United KingdomThe downstairs bar no longer open during day
Pool at ground level, friendliness of some staff
Stayed in September 2023
Reviewed: 3 August 2023
Klaudia
Polandswimming pools opening hours 10-19 (so when we’re out and exploring) expensive and paid wifi (20e/1 week/1 device)
Very clean, good location
Stayed in May 2023
Reviewed: 12 June 2023
Ninoska
United KingdomThe kitchen missing some utensils Too basic
Good location and friendly staff. The apartment has good size very comfortable
Stayed in April 2023
Reviewed: 31 May 2023
Su
United KingdomVery helpful and friendly staff. My children had a great time. There was plenty to do.
Stayed in May 2023
Holzerath, Germany
Nelson, New Zealand
Rytířova Lhota, Czech Republic
Korčula, Croatia
Krystallopigí, Greece
Bathinda, India
Brasilito, Costa Rica
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content