Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Canary Islands hotel reviews
  4. Playa de las Americas hotel reviews
  5. Reviews of Alexandre Troya

Reviews of Alexandre Troya 4 stars

Avenida Rafael Puig Lluvina, 2, 38670 Playa de las Americas, Spain

#368 of 778 hotels in Playa de las Americas

Guests' Choice

Review score

Based on 604 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    7.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    Location

    Size of the rooms

    Stayed in April 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Spa Bath
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was poor

    View and room were amazing

    Stayed in May 2025

  • Reviewed: 24 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with separate bedroom
    • Stayed 6 nights

    Sound isolation in the room

    Location, food, value for money, swimming pool, evening shows

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Great seafront location, with clean, fresh rooms and efficient staff.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 5 nights

    Lack of information about the hotel/inclusive offering. Found an information sheet about all-inclusive food/drink/hours by a web search, not browsing the site. Entertainment was listed but without location, and not clear where all the bar (etc) facilities were. Took a couple of days to work out it all happened in the pool courtyard/bar.

    Room was fresh and clean with good storage. Sea view balcony was small but adequate. Food was generally good with a fair degree of variety. Pool bar service was slow, but additional staff there by the end of stay.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    8.0
    Very nice and relaxing.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Spa Bath
    • Stayed 5 nights

    The worst thing we experienced during our stay was not the fault of the hotel itself. However there was a club across the street that was blasting very loud music into the middle of the night every night so sleeping could be a problem for people that are sensitive to noise.

    Breakfast and Dinner were very good and we enjoyed it. The room was very spacious and nice and the room was kept very clean for the whole day. We visited the spa for a massage that we enjoyed and received very professional service. The location is very and there are a lot of activities within walking distance and only a 2 minute walk to the beach.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 9 nights
    • Submitted via mobile

    It's a great spot, but the music from those bars and clubs is way too loud.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    7.0
    Great location, super staff but choose room wisely
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    The staff were excellent, friendly and very hard working. The hotel has good facilities and the pool is very good. The hotel is located close to the famous Veronica’s strip so can be a bit noisy at night if your room faces onto it. For me the only negative as the food which just wasn’t my thing and seemed a bit limited, especially at dinner.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with separate bedroom
    • Stayed 12 nights
    • Submitted via mobile

    Perfect location. And everything good

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It is so strange to pay for drink on a full board.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was good,besides cleaning lady who would always wake me up,even if we put don’t disturb on the door,food was delicious,pools are nice,rooms were comfortable,I recommend it but be prepared for cleaning

    Stayed in March 2025

  • Reviewed: 20 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It's noisy outside

    Close to the ocean

    Stayed in March 2025

  • Reviewed: 16 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No variety with food, fish,chicken, pork no beef or steak. No freshly squeezed orange juice in morning. Bacon very processed. Cheap toilet roll, no tissues in room.

    Convenient to everything. Fabulous Spa.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Terrible coffee machine for breakfast. We had to go to McDonald's every day to get a more decent coffee. The light inside the hotel is too bright, especially in the restaurant. The room is not sound proof. We could hear the night club until 4 am, we had to wear ear plugs every night.

    View Spa Location

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The hotel needs a lil bit to improve the cleaning standards of rooms.

    + Facilities + Location + Food is ok

    Stayed in March 2025

  • Reviewed: 10 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    Family Room not aligned to description , 2 little bed missing and also dimension were limited. Restaurant partially good and partially not (cold dish and quality). 10 euro per day per packing at hotel.... but there are few park place outside ( 500m) Noise during night...normal.side effect of the area.

    Swimming pool In good area if you like active area

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Food in the evening was ok but always edible

    The hotel was spotless and great facilities Near the beach

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Great Hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Did book a superior room but was very small !

    3 pools including adults only infinity pool- great location - some noise from the strip but not too bad! Loads sunbeds and seating areas

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Spa Bath
    • Stayed 7 nights
    • Submitted via mobile

    The night entertainment was very boring

    The room

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    I would come again as a couple or friends but not with kids.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 6 nights

    The noise from the outside at night can be disturbing if you are very sensitive. Buy ear plugs in advance. The spa was great, but only accessible for adults. Why there is no time allocated for kids 10+ to use the inside pool? That was a big disappointment for kids.

    The food was absolutely fine. Enough choice and good for kids. The breakfast is very busy and dinner and lunch are less busy and more pleasant. Always fresh fish or meet for the grill. The room is specious and clean.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    I would come back if the food will get better.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Food was very basic.

    Excelent location, very clean and modern.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    Nice big room, close to beach, food wasnt good, coffee was terrible
    • Leisure trip
    • People with friends
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    breakfast and dinner good selection, but not very tasty, always the same selection, poor quality, not flavored, juice and coffee terrible- we had to go outside

    close to the beach, nice big room, good cleaning, very helpful staff

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Meal quality, temperature and meet and greet in the restaurant.

    Everything Everyone!

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    Awful food letting a marvellous hotel down. 4 star hotel 2 star food.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 8 nights
    • Submitted via mobile

    The food!!! It was awful!! I know that they are feeding a lot of people. But they aren't feeding criminals in a jail!! These are people who have paid you for the service. Either the hot plates don't work or the food sits there for hours because everything under a hot plate was cold. There was sooooo much on offer but nothing was hot or nice. It was all plastic crap. Offer less selection and do it well. Nicer food available at soup kitchens. We paid for half board for 7 nights and ate out 4 times!! Such a shame. Let's the hotel down. I wouldn't stay here again because of the food.

    The hotel is in a fab location. Less than 2 minutes to the beach. The facilities are great. Lovely infinity pool. Nice sun beds. Beds are very comfortable. Rooms are snug but practical and the dressing gowns and slippers are a lovely touch. The cleaners clean the rooms well. Good towels. Shower gel and shampoo provided.

    Stayed in February 2025

  • Reviewed: 19 February 2025

    7.0
    Brilliant located hotel and nice enough for a short inexpensive break
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The noise from Veronica's until the early hours of the morning. Very basic and limited entertainment.

    It was very clean. The kitchen area immaculate! Excellent location for resort and beach opposite. Spa was very nice

    Stayed in February 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: