Jose González, s/n, 38683 Puerto de Santiago, Spain
#393 of 474 hotels in Puerto de Santiago
Guests' ChoiceBased on 30 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
7.4
Staff
8.6
Value for money
7.8
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 3 March 2025
Irene
IrelandStayed on first floor & a slight pong evident in corridors,
Airy and very spacious
Stayed in March 2025
Reviewed: 1 March 2025
Taha
BelgiumSome stuff at the reception were rude
Good value for money
Stayed in March 2025
Reviewed: 1 March 2025
Michal
IrelandGreat hotel with good price. Nice rooms, quiet place. Good daily activities. Nice continental breakfast. Clean pool with plenty of chairs. Very close to the sea, shops, restaurants, coffee shops. Bus stops around, also not hard to find a parking place for your car around the hotel. Reception 24/7
Stayed in February 2025
Reviewed: 31 January 2025
Ugnė
LithuaniaView
Staff comunication, location, cleanliness, facilities +++
Stayed in January 2025
Reviewed: 7 January 2025
Beth
United KingdomReasonable choice in buffet and always something to have, but food was Luke warm at best and needs to be kept hot. The ridiculous €1 deposit for a plastic drinking tumbler to be reused and carry about is annoying. This is supposed to be an eco measure which I appreciate, however these should be replaced and offer of different type of glass, eg wine glass, not everyone wants to drink wine from a beaker.It seems more to ensure guests order one drink at a time and return tumblers to bar to save tables being cleared and tumblers being washed frequently, not sure how hygienic that actually is.
Good location, in quiet street. Hotel is modern,a good size-not too big and rooms are really spacious; although fairly basic were nice and clean with very comfortable beds. We found the rooms to be nice and quiet. It was good there was a fridge in the room and a kettle which we appreciated even though we were AI, often prefer to have tea and coffee in the room. This is a good standard 3 star hotel. Staff are lovely and very helpful apart from only two we encountered, but you can get that anywhere. The hotel put on an amazing Hogmany party with great entertainment and fabulous band who we had heard there earlier in the week, which both my partner and I really enjoyed-thank you.
Stayed in January 2025
Reviewed: 6 January 2025
Michele
United KingdomBathroom needs a lot of attention. Cracked tiles etc and very dated. Bath tub had lots of chips too and an old style curtain pole that kept falling down.
Location was good and the beds were very comfortable
Stayed in January 2025
Reviewed: 30 November 2024
Remedio
United Kingdomlittle variety in evening meal
basic to good
Stayed in November 2024
Reviewed: 30 March 2025
Alexandra
ItalyI was the second time in this hotel and in comparison to my stay 2 years ago the service and conditions have become much worse. The cleaning in my room was made badly - there were hair from previous guests in the bathroom. I had all inclusive and before there was available wide range of drinks all day long and now it was just one “cocktail of the day.” I also saw several times big cockroaches in the dining area which is unacceptable. The water in the swimming pool could also be warmer considering quite fresh temperature outside. I also asked a room with the ocean view in advance and accepted an extra fee to get it, but had a room with no view. All in all, this hotel in my opinion can consider only 3 stars with great reserve.
Stayed in March 2025
Reviewed: 14 March 2025
Lorenzelli
United KingdomLack of entertainment at night time.
Everything staff and food was amazing and guest made a fantastic holiday ☺
Stayed in March 2025
Reviewed: 28 February 2025
Abi
United KingdomThe staff were wonderful, however there were multiple issues with the room. The bath drain was blocked with other guests hair, meaning every time I showered I was standing in water up to my ankles within seconds. There is mould around the sealant in the bath. I plugged in something to charge, came back an hour later and it was infested with tiny bugs coming out of the socket. And the shower curtain is not screwed into the wall. It fell on my head while I was showering.
Stayed in February 2025
Reviewed: 19 January 2025
Robert
United KingdomThe location is a bit far out and the lack of a beach nearby.
The dining room had a good variety of dishes/food. The staff are amazing. Really friendly.
Stayed in January 2025
Reviewed: 6 January 2025
Valerie
United KingdomEverything
Lovely hotel, great location and friendly staff. Food was fantastic.
Stayed in January 2025
Reviewed: 7 December 2024
Michael
United KingdomThere is very little in the way of soundproofing. Noise pollution from other rooms was too high. The rooms are not equipped at all. No tea/coffee making facilities, iron etc… The lower level of the hotel had a very strong smell of sewage which made using the gym difficult for any length of time. The food needs to improve. There is a lack of fresh vegetables and fruit. Most salad options are pickled and processed. If you are unlucky enough to be at the rear of the hotel then the road is noisy and a lot busier than you would expect. The bins are located here and are emptied between 11pm and 1am most nights.
Reasonably priced. Very good internet access. The location is very good with a short walk north or south to bars, restaurants and activities. The staff are very friendly and accommodating.
Stayed in December 2024
Reviewed: 23 November 2024
Peter
United KingdomFood variety limited Room had minor repairs required 1) Bathroom door didn't shut properly 2) Cracked tiles 3) Poorly repaired bath enamel
Breakfast was good Other meal times the main choice was pasta or fish
Stayed in November 2024
Reviewed: 19 November 2024
Maria
IrelandGreat location! Few minutes away from playa de la arena beach (black volcanic sand thats soft) Great value for money would be an understatement! We went all inclusive for €70pp/day Id say thats more then a bargain for 3 meals, 2 snacks and reusable cups for local drinks. Food is above decent for 3 stars, everything we tried was tasty. Staff is amazing and I wasn't expecting entertainment in the evenings so here is a shoutout to Ruben who's bingo and karaoke nights wwere so fun that the second left us voiceless and to Brian who made us some lovely Brian's signature cocktails. Reception staff was more then amusing and welcoming so Id like to thank them too for the birthday lollies I found in our room when we checked in.
Stayed in November 2024
Reviewed: 30 September 2024
Daisy
United KingdomNothing bad to say
Was so clean and friendly staff, amazing location
Stayed in September 2024
Reviewed: 8 June 2024
Lina
United KingdomEverything was great.
The staff at reception was great. The room was a great, comfortable bed, nice and clean.
Stayed in June 2024
Reviewed: 15 April 2025
Shammy
NetherlandsThere are no comments available for this review
Stayed in February 2025
Reviewed: 1 April 2025
Golam
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: 17 March 2025
Mark
SloveniaThere are no comments available for this review
Stayed in March 2025
Reviewed: 10 March 2025
Kristine
LatviaThere are no comments available for this review
Stayed in March 2025
Reviewed: 25 February 2025
Andrew
IrelandThere are no comments available for this review
Stayed in January 2025
Reviewed: 9 February 2025
Angela
United KingdomThere are no comments available for this review
Stayed in November 2024
Reviewed: 14 January 2025
Skylmir
IcelandThere are no comments available for this review
Stayed in January 2025
Showing 1 – 25
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