It's a good location, not far from the beach. Excellent wide road for walkers along the seaside with beautiful views.Also we like food in the hotel restaurant.

Stayed in May 2025

Our room and the sun beds were in a poor condition

The food was delicious in this hotel and it’s the only one reason we stayed until the end. We had a bad weather experience where the whole area was left with no electricity, very well done to the restaurant staff for serving hot food in these conditions, plus entertainment girls tried to keep kids busy. Very challenged day but the staff managed it very well.

Stayed in April 2025

Staff were lovely Hotel was a bit tired but entertainment was good

Stayed in March 2025

Hotel was in need of a face-lift. Rooms were fine but bed not very comfortable. The sports facilities ie the tennis courts and football court were unsafe and look very rundown. Probably wouldn't return with the kids but was OK as a couple hotel

Food and drink was good. Pool was nice and kept clean. Music around the pool was great and a good vibe during day.

Stayed in March 2025

Apartments badly need to be renovated i.e repainted, doors replaced etc. they are very drab and dated which makes them look dirty. Also, I did not find the apartment to be as clean as you would like. Found a child's sock under the bed that did not belong to us, suggesting cleaners hadn't bothered to clean under beds prior to us. Also when cleaners came, it was very basic cleaning, quick wipe of floors and bins changed. We only had our sheets changed once. ( I asked a cleaner another day for sheets and changed the beds myself).

Just back from 6 night stay. Staff were efficient and polite- they gave us a birthday card for our little boy which was a lovely touch.Food was very good, plenty of choice and there was something different every night. Fresh salads, rolls, fish, meat etc. For a 3 star hotel the food was very good and better than we expected. Entertainment staff tried their best to have entertainment all through out the day so things for kids and adults which was nice! Pool area and gardens are lovely and kept well. We had a ground floor apartment which had a terrace and sun lounger, perfect for when baby was napping. All.in all, it was a nice stay.

Stayed in March 2025

Fantastic value for money. Spacious apartment, decent food and ,you feel welcomed. Check out is by 12 but your all inclusive is valid until you leave the resort, very convenient and special in my opinion. Perfect location ,close to the Bastian Beach and from there you can walk along the coast for miles with many other beaches along the way. Decent pool area. For me there is nothing to complain about , very satisfied guest I am.

Stayed in March 2025

Very friendly staff and as a solo traveller, always made me feel welcome. Hot food selection was great. Always able to get a sunbed. Rooms were modern and cleaned regularly.

Stayed in February 2025

Some off the pool bed were dirty with bird droppings etc. regular cleaning of them would be perfect. You also had broken beds which need to be removed for health and safety

Space was good, had everything you need

Stayed in January 2025

The entertainment is like butlins

The pool area is wide enough. Near the beach.

Stayed in February 2025

The rooms were clean and comfortable enough but the furnishings were a bit tired, could do with some refreshing.

The staff were very hardworking , restaurant was well run with tables constantly being cleared.

Stayed in February 2025

15min walk to resort centre Dead cockroach in room on arrival Minimal cookery in room (although all inclusive) No English Channels on TV All mirrors and Tv with dry wipe marks No room heating for night time (February)

Plenty of sun beds No queues at bar or restaurant Staff attentive Easy check in/out

Stayed in February 2025

Nothing

Excellent

Stayed in January 2025

Stairs to floors

Large pool area with good amenities

Stayed in January 2025

We lived in B302 and the room needs to be renovated and the couch needs to be replaced.

Friendly, supportive and really hardworking staff especially guys in the restaurant, good location just 10-15 minutes walk to the seaside, active animation for kids by the pool and evening entertainment for kids and adults, tasty and a different variety of food for a 3 star hotel, good room cleaning. We loved our holidays with the BluBay hotel.

Stayed in December 2024

Entertainment not to our tastes but seemed to be popular with others

Choice of food, cleanliness of hotel

Stayed in December 2024

The hotel website says there is a free shuttle service to the beach and town but there isn't.

Lots of choice at mealtimes - my family includes a vegetarian and a fussy child and they always managed to fill their plate. The food service is incredibly efficient and all the staff are pleasant. Between meals there are snacks laid on by the pool. My boys enjoyed the football session put on by the animation team and having the basketball hoops, football pitch and tennis courts is great for older kids and teens (there was never any trouble getting onto these). The kids absolutely loved the aquapark which is about a 20 minute walk away from Bluebay.

Stayed in October 2024

* only one restaurant, buffet only. On the website it talked about another bar where they served food but that was closed the whole time. * food choices were minimal for any vegetarian / vegan. One night the vege option was chips and samosas for example. Same salad every lunch and dinner. Soya milk available at breakfast, you just had to ask. * No snacks available after dinner at the pool bar * some furniture in restaurant and communal areas broken and stained which made me think it wasnt very clean but everything else looked clean.

*Able to use the facilities on arrival before check-in. * Great pool * Staff friendly * Small shop on site very useful * Short walk into Costa Teguise and beaches * Clean room * Great shower!! * Large balcony

Stayed in August 2024

Chairs in restaurant dirty! 7 years ago they were new. Not cleaned since. In rooms sofas totally dusty. Our rooms were not cleaned at all during our stay (first day we did not need it, but they said 'tomorrow'). But not even rubish was taken out. Restaurant and rooms need cleaning and refreshment. Food also needs a good upgrade. Thank you!

Nice area with cute paths and plants, good pool for everyone's needs.

Stayed in August 2024

Food wasn't for me but can't complain

The room was spacious and comfortable

Stayed in March 2024

How towels were left early mornings on the sunbeds. Prices not labelled on the gift shop items.

The friendly atmosphere, the cleaners and how well the grounds are kept. Reception staff are polite and always willing to help

Stayed in May 2024

Housekeeping knocking too often. Not cleaned properly ( under beds for example)

Location, close to beach

Stayed in May 2024

Good location

A large apartment

Stayed in March 2024

Had a fews problem with my keys to the room And ant's in my room

Stayed in February 2024

Food cold at times

Staff extremely friendly and the massage by Miguel was phenomenal

Stayed in March 2024