Hard to park car, not the best wi-fi signal, we asked to check-in an hour before (2pm) on the app it was accepted but the hotel didn't allow us to, shower had not been cleaned when we arrived, we had to request an extra pillow as the pillow on the bed was really thin and you could hear every movement from the apartment above us.

Lovely sea view from our room, the buffet was lovely (breakfast, lunch and dinner), great snack bar, good entertainment, little shop for any forgotten items or late night snacks and good room size.

Stayed in April 2025

Unfortunately we got three small in bathroom and one big in sitting room the cockroaches.

We booked the apartment with sea view and we got it!! Really cozy sound hears inside when the waves hits in the rocks. Perfect vibe.

Stayed in March 2025

The lack of entertainment of an evening, No background music in bars or poolside.

The room and the pool were very nice. The Staff were wonderful.

Stayed in March 2025

Beach was poor and you couldn't walk anywhere from the hotel. Felt a bit isolated

Food was good although the main restaurant felt a bit like a canteen.

Stayed in March 2025

Poor cleaning. The dust under the bed is not cleaned at all. You should ask the reception for clean laundry. Luckily we paid €15 and borrowed the blue laundry. The furniture in the room is worn and the headboards are dirty. The restaurant did not have enough coffee cups and glasses and plates in between. The hotel is full and there were few places to eat. The plastic glasses were dirty in the bar. There was no ice cream in the bar at all, only in the dining room. There was no sparkling wine in the bar or in the restaurant. You can only get it after 7 pm at the beach bar. The cocktails were really sweet and they add sugar. The staff is tired. I got food poisoning once, hard to say where. You can't stay in the hotel area after check out. The entertainment program was the same acrobat and acrobat again. If a child wins in Kahoot/Bingo, they get a bottle of alcohol as a gift, not toys or sweets. The water in the room gets cold after 10 minutes because the hot water runs out. The other person can't take a shower right away. The heated water in the two pools was cool.

Excellent Santi, super professional animator. Can't imagine a better vacation without him. The theme restaurant was great. Wifi worked well. Free parking. Bingo and Kahoot in the evenings and acrobatic shows. There has been fruit papaya, honeydew melon, bananas, apples and tangerines always. Big balcony. 2 rooms, fridge and some plates and glasses. The view was beautiful from the balcony. The water was clean in the pool. Next to Anfi beach is super clean, shallow water and quite warm.

Stayed in February 2025

Towels were not changed in 4 days. We had to get fresh towels from reception. No entertainment in the evening. Bar closed before 11pm.

The food was good. The staff were always friendly and helpful.

Stayed in February 2025

Outdated rooms. Mouldy bathroom. Only one liquid soap bottle to be used for shower, hand washing etc. Pools not heated.

Nice staff and good selection of food. Close to bus stop

Stayed in February 2025

There were a few drawbacks. One major issue was that as soon as you check out of your room, they charge an additional 25 euros to continue using the all-inclusive services until your pickup. This was something I had never encountered at any other all-inclusive resorts before as you pay for the days staying- we didn’t arrive til evening on our first day. Another downside was that the drinks at the hotel were often watered down, which was a bit disappointing.

I recently stayed at this hotel, and overall, it was a pleasant experience. The rooms were clean, spacious, and offered a beautiful sea view, which was definitely a highlight of my stay.

Stayed in February 2025

The drink choices with meals were poor and not to my liking. Also, the drinks machines were very busy for the only drink I liked, not enough machines for the number of people. The shower was not good at all.

The entertainment at night was minimal but was pitched right for the people there. The room was spacious and clean. The staff are friendly and helpful and they were cheerful. Pool areas were clean and looked well kept.

Stayed in November 2024

Lots of steps to room.

Location and view from apartment food OK breakfast best.

Stayed in January 2025

It's far from everything, if you want to go somewhere you need a rented car or take the bus even to the beach.

It was clean, nicely refurbished room with great view

Stayed in January 2025

Cockroaches

Good breakfast and pool

Stayed in January 2025

Very tasty and variety food,alot of fruits,nice room with terrace,quit and peacefull,great view

Stayed in January 2025

It was difficult to get clean towels

Location and value for money

Stayed in December 2024

Some areas need improvement. No luggage room.

We have had a pleasant stay. I would definitely go back if we will decide to stay in that area again.

Stayed in November 2024

nothing...it was all very good.

food was good...lots of choice and good quality.

Stayed in December 2024

Would be great if towels were changed daily especially with water leakage when taking showers. Although I suppose I could have asked. Slight smell of sewage in bathroom basin. All inclusive, had to take off bands when checking out, would have been the icing on the cake if allowed to have lunch rather than paying extra (with evening flights). Drinks were watered down too much (Although was so much better at Beach Bar).

All inclusive, great selection of food, you can also reserve the themed dinners e.g.. We tried Mexican and Asian and the food/service was exceptional. Staff were very busy and very friendly. Location, there is a shuttle bus that takes you to the airport, approximately 45 minutes at a fraction of the taxi cost which was great. Location, 5/10 walk to Sandy Anfi beach. 5 minutes taxi to town around 6 Euros. Had entertainment sone nights which was a bonus. Overall, lovely relaxing break.

Stayed in December 2024

A tea towel, small washing up liquid and sponge in the kitchen are would be useful. My husband felt the lower door area of the shower & tray below tiles needed attention/steam clean. Perhaps a bed linen change during our 5 night stay would have been nice. No beach to speak of but if you are willing to take a 15 minute walk, Anfi Beach is just around the corner.

We were warmly greeted on arrival by reception. Our room was on Complex 2 (R152) with a sea view. The main hotel restaurant offered three sittings throughout the day with a good selection of hot and cold food. Wine and beer was available with lunch and dinner. The restaurant on Complex 2 held a variety of theme nights daily throughout the week. Staff at the two pool bars were lovely. The two pools, sunbeds and surrounding areas were kept immaculately clean. The hotel landscaping/gardens are maintained to a very high standard. Room towels during our stay were changed daily. Pool towels are available from reception for a 15 euro deposit each, which is refundable on departure. Suggest the beach bar is renamed to Sunset Beach Bar & publicised more as it will be a great place to watch the sun go done in the Summer. Will definitely return in the future.

Stayed in December 2024

Good location, 5 minutes walk to Amfi.

Stayed in December 2024

Lack of maintenance

The rooms, good size and comfortable

Stayed in December 2024

The room we stayed in felt dirty, it was very dated and smelled, the sink in the bathroom took an age to drain, the shower water took an age to warm up, the toilet wobbled and was too close to the dhower. The bed was uncomfortable and the windows did not drown out noise, the waves were crashing all night.

Food was nice plenty of choice. The pool areas were ok the beach bar was exceptional and the staff down there were very friendly and couldn't do enough for you.

Stayed in November 2024

the room needs updating and also our room has never been cleaned for the 7 days while we were there.

it's a lovely place

Stayed in November 2024

No bellboy

The view

Stayed in November 2024

The locations of the pools from the building with sea views we are a family of 6 half were put on floor 6 with a sea view other half on floor 8 so no use so all stayed in room 613 sea view

The food hall was very well run and staff very helpful

Stayed in November 2024