Nothing

Everything was perfect!

Stayed in May 2025

Spotless, bright, large balconies with sun all day, breakfast buffet was first class and reception staff were really friendly.

Stayed in May 2025

It might not be a good choice for people with limited mobility. I also recommend renting a car, as it makes getting around much easier if you want to go elsewhere. There is a fairly long and steep road to climb to get to the hotel.

The location is high up, so the views are amazing! Friendly staff. Breakfast very good. The possibility to enjoy breakfast also on the outdoor terrace is great. Several swimming pools. Rooms clean and well maintained.

Stayed in March 2025

I didn*t have Netflix. I notified the reception after two days. The next day someone came but didn^tfix it.I think it was the TV!!??

Breakfast it was very good. Staff was very frendly. Thank you, Mohamed from the reception, for all. The hotel was verry clean.It was quiet. The Amadores beach is 15 minutes away by foot.

Stayed in April 2025

We've been coming here a few years now, and the rooms are looking very tired! Bathrooms and furniture need updating. Cleaning isnt what it used to be either

Location, breakfast, and facilities

Stayed in April 2025

Cleaning of apt and towel changed was random.

Views are amazing! Staff are really helpful and friendly especially Mohamed at reception who was super helpful. Gym is great overlooking the ocean. Large, furnished balcony. Breakfast was really good with plenty of choice! Would stay again ❤️

Stayed in April 2025

The bar at the entrance to the car park should have a larger sign to indicate “no walking down the hill” due to the steepness.

The hotel was excellent, rooms spotless with the added extra of sunbeds on a large balcony. The Pool area had a relaxing atmosphere. Staff were helpful and friendly. We were B&B, breakfast was excellent with a good variety of hot & cold food & drinks.

Stayed in March 2025

Nothing

Very modern and clean All meals fresh and really good for you and quality lots of choice. Staff were friendly and helpful Room was cleaned twice within 5 days! Can’t fault anything really, pool was a little cold but it was February We’ve already booked again 😊👍

Stayed in February 2025

Our room 203,it took 4 lifts to get to reception, our view was mostly rocks and the rubbish that got stuck to them,apartment constantly smelled of sewage

Place was clean,staff were lovely especially a lady named Lucy,she was at breakfast most mornings, very friendly and always helpful to everyone, pools were big but very cold

Stayed in February 2025

Poor entertainment at night The lifts were very slow- we had to get three to get to the apartment. The hotel very high up on the hill, had to get taxis alot if you prefer to socialise at mogan mall centre.

Plenty of pool areas with towels Room comfortable with lovely balcony Cleaned most days with regular change of towels Had a birthday and they surprised us with champagne to the room Staff very friendly. Breakfast was basic but nice.

Stayed in January 2025

Beds a bit hard shower flooded and bathroom smelt of sewage all the time

Stunning views, pool & massage

Stayed in January 2025

There was nothing that I didn’t like

Location was great,nice ocean view and all day sun on the balcony 🌞

Stayed in December 2024

There was just entertainment on a saturday night which was fine as theres plenty at eropa centre 5 min walk away .

Location and view from terrace were amazing .breakfast was good just what you need to start the day .

Stayed in December 2024

Pool are sun loungers need replacing. A lot of them are grubby and mouldy and the big cushioned beds at the back are unusable they’re so grubby. The newly refurbished Puerto Azul across the road is really noisy at night and the kids play area is directly opposite Ocean Hill so despite the adults only joy at OH, you can hear shrieking kids till late at night.

Love the location, rooms are large and always squeaky clean, very high standard of cleanliness throughout the hotel. Staff at breakfast and pool bar are so nice. Breakfast is fantastic with loads of choice.

Stayed in November 2024

Breakfast is very good

Stayed in November 2024

Nothing!

Very clean and modern. Beautiful views. Comfortable beds. Fully equipped mini kitchen. Large balcony with sun loungers. Lovely pools.

Stayed in November 2024

Cleaning of apt was poor

Exceptional staff/breakfast/facilities/location

Stayed in November 2024

The staff are all lovely. Views amazing. Tiniest gripe would be two days out of seven maids are off which I completely understand but it would really help lots if an extra set of towels were left for the day that they’re off. They do an amazing job keeping the whole place spotless. Breakfast is lovely as are the breakfast staff. Reception staff are lovely…..especially David who was super helpful. Sad to have left but we will be back soon :-)

Stayed in April 2024

The view from the room was amazing

Stayed in April 2024

Great breakfast. Great pool and views

Stayed in March 2024

Was just perfect for my one week stay

Staff went the extra mile ♥

Stayed in March 2024

The only downfall is the walk down into Puerto Rico. We are fit and active but it was a pain to walk the distance down and then back up. Why isn’t there a shuttle bus at least?

Very clean and comfortable. Quiet at night. We went bed and breakfast, breakfast was excellent. Plenty for everyone, omelettes were delicious. Coffee also good. Views are stunning.

Stayed in March 2024

Everything about the hotel was fantastic , There is nothing bad I could say about the hotel or the staff. Everything was perfect.

Stayed in February 2024

Location - it is at the top of a very, very steep hill and while the views are amazing a shuttle service up and down to the beach a few times during the day would have made our stay a lot better.

Hotel was lovely and fresh, breakfast was very good, staff were lovely and apartments were well-equipped.

Stayed in February 2024