Carrer de Simó Ballester, 07011 Palma de Mallorca, Spain
#32 of 113 hotels in Palma de Mallorca
Guests' ChoiceBased on 1758 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2025
Paul
United KingdomThe property was very clean. Staff were welcoming and attentive. It is ideally located for for Santa Catalina. Loved relaxing on the roof terrace.
Stayed in May 2025
Reviewed: 16 May 2025
Jackie
United KingdomWas clean and very stylish
Stayed in May 2025
Reviewed: 15 May 2025
Helen
United KingdomThe hotel was in a good location, close to all the main sites. The breakfast was very good. We also had the lunch menu of the day which was excellent food and excellent value.
Stayed in May 2025
Reviewed: 14 May 2025
Rosemary
United KingdomCrowd around the pool, breakfast buffet was noisy, unpleasant smell, but very good alternatives nearby
Excellent location, very friendly, helpful staff
Stayed in May 2025
Reviewed: 14 May 2025
Michael
United KingdomEverything was great - nothing to call out.
Modern and comfortable with great location and staff were excellent- very friendly and helpful - would definitely recommend this hotel and stay here again.
Stayed in May 2025
Reviewed: 12 May 2025
Dean
United KingdomA very minor point! The bar closed too early :-)
Clean, modern and good location
Stayed in May 2025
Reviewed: 8 May 2025
Jackie
United KingdomWe had a street facing room which was very dark.
The hotel is in a very good location, with a 15 - 20 minute walk to the cathedral and a 10 minute walk into the centre. Many bars and restaurants are minutes from the hotel. The hotel is very modern. Staff are very friendly and efficient. Breakfast choices are plentiful and of good quality. We enjoyed the roof terrace and bar.
Stayed in May 2025
Reviewed: 7 May 2025
David
United KingdomBeing picky, the brakes on one of our bikes were rather worn out
Friendly helpful staff Excellent breakfast Great location Rental bikes available
Stayed in May 2025
Reviewed: 6 May 2025
Grace
United KingdomNa
Loved the spa and location was excellent. Breakfast was incredible! Loved it!
Stayed in May 2025
Reviewed: 6 May 2025
Elizabeth
United KingdomI don’t like having to sleep on a waterproof mattress protector.
We have stayed at this hotel a number of times. It is very close to the town centre but has a rooftop pool should you wish to sunbathe. It has everything for a city break that you could want. Breakfast is very good and staff are friendly.
Stayed in April 2025
Reviewed: 5 May 2025
Robert
United KingdomBed was too hard. Noises in the corridor from doors slamming
Location was great. Roof pool and bar area was nice
Stayed in May 2025
Reviewed: 5 May 2025
Ben
Belgiumbathroom with glass walls
breakfast
Stayed in February 2025
Reviewed: 5 May 2025
Deborah
United KingdomCafeteria which serves breakfast is open until 4.30pm for lunch but the hotel has no other food facilities. Bottled water was only provided on the first day in Standard room Windows overlook the road so you need the blinds down for privacy
Very modern, clean hotel in a very good location for exploring Palma. Staff were efficient and helpful. Buffet breakfast very good. Roof top area great for catching the evening sun with a drink or sunbathing during the day. Pool suitable for dipping in and cooling off.
Stayed in May 2025
Reviewed: 5 May 2025
Roxanne
United KingdomExcellent lobby space and breakfast area. The hotel was fully booked during our stay but you wouldn’t have known it. Very quiet during the night (you don’t hear people in the halls/banging doors etc)
Stayed in May 2025
Reviewed: 4 May 2025
Chloe
United KingdomWe liked everything!
Modern, comfortable and great breakfast! Lovely staff, pool and central location is a bonus.
Stayed in May 2025
Reviewed: 3 May 2025
Jess
United KingdomThe breakfast options were average.
We had a really pleasant stay in the Protur. The room and facilities were exceptionally clean and well maintained. The sauna and steam room facilities are a nice surprise and really added to our trip! The staff were very attentive and friendly.
Stayed in March 2025
Reviewed: 1 May 2025
Helen
United KingdomStaff were so helpful from the second we walked in. The rooms were immaculate as was the whole hotel . Breakfast was amazing, so much choice, slightly different everyday. Location is fantastic. Rooftop pool and spa were so lovely.
Stayed in April 2025
Reviewed: 30 April 2025
Lisa
United KingdomDisappointed that we couldn’t eat in the hotel in the evening.
Great location, great roof top pool area, great spa facilities. Breakfast had a brilliant choice and the room was good too and spotless.
Stayed in April 2025
Reviewed: 29 April 2025
Gary
United KingdomThis hotel was superb the staff were excellent the location was great and the facilities were also excellent and the breakfast also I would definitely recommend this hotel and would definitely stay here again
Stayed in April 2025
Reviewed: 29 April 2025
Martyna
PolandIt’s a very good hotel, stuff is amazing. There are two pools (one of them on the rooftop), spa and gym. Breakfast is delicious. Location is very good. It’s clean and comfortable. Highly recommend :)
Stayed in April 2025
Reviewed: 28 April 2025
Mary
United KingdomThe staff were lovely. The heated roof top pool and loungers were comfortable and relaxing , an oasis to enjoy. Can't imagine anything you would like for breakfast that was not included, excellent. The spa area was small but perfect. Totally relaxing stay. Great location. Super room. Friendly, helpful staff.
Stayed in April 2025
Reviewed: 27 April 2025
Sharon
United KingdomNo curtains. Even lace type ones. Jist black out blinds . Made the room very exposed to neighbouring residences while we were in the room. We needed to keep blinds down to provide privacy but because that we had no lovely Spanish sunshine pouring into our room.
Staff were superb. So pleasant and helpful. Couldn’t do enough for us. Thank you all very much.
Stayed in April 2025
Reviewed: 26 April 2025
Alex
United KingdomNothing - the stay was perfect
Fabulous facilities (both pools are excellent and the sauna/steam room), comfy big beds, wonderfully friendly staff, excellent breakfast, great location!
Stayed in April 2025
Reviewed: 24 April 2025
Emma
United KingdomThere could have been more privacy for the shower in the room. I shared the room with my daughter so more privacy would have been good. My daughter thought it weird she could see my feet and head when I showered.
Was very impressed how clean and modern the hotel was. breakfast was superb with a great selection to choose from. Great location. We were on the 2nd floor looking out onto the road. It was a quiet road, with lovely tall trees. The room had air conditioning which was just what I needed to sleep well. Robes, towel for pool, and slippers. There’s a small rooftop pool which fairly warm, a small spa pool, sauna and steam room. A gym too that looked good. Wish we had time to use it.
Stayed in April 2025
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