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Reviews of Protur Naisa Palma Hotel 4 stars

Carrer de Simó Ballester, 07011 Palma de Mallorca, Spain

#32 of 113 hotels in Palma de Mallorca

Guests' Choice

Review score

Based on 1758 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 May 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property was very clean. Staff were welcoming and attentive. It is ideally located for for Santa Catalina. Loved relaxing on the roof terrace.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Lovely few days and staff were very helpful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Was clean and very stylish

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was in a good location, close to all the main sites. The breakfast was very good. We also had the lunch menu of the day which was excellent food and excellent value.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Happy with our choice
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Crowd around the pool, breakfast buffet was noisy, unpleasant smell, but very good alternatives nearby

    Excellent location, very friendly, helpful staff

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Top class hotel in a great location with excellent staff - highly recommend.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great - nothing to call out.

    Modern and comfortable with great location and staff were excellent- very friendly and helpful - would definitely recommend this hotel and stay here again.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Nice modern hotel, clean and spacious room, very nice roof top bar and pool.
    • Leisure trip
    • People with friends
    • Double Room (1 Adult + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    A very minor point! The bar closed too early :-)

    Clean, modern and good location

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    2 night stay in Palma
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a street facing room which was very dark.

    The hotel is in a very good location, with a 15 - 20 minute walk to the cathedral and a 10 minute walk into the centre. Many bars and restaurants are minutes from the hotel. The hotel is very modern. Staff are very friendly and efficient. Breakfast choices are plentiful and of good quality. We enjoyed the roof terrace and bar.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Being picky, the brakes on one of our bikes were rather worn out

    Friendly helpful staff Excellent breakfast Great location Rental bikes available

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Perfect weekend getaway
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Loved the spa and location was excellent. Breakfast was incredible! Loved it!

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Perfect for a city break with friendly staff. Will be coming again in 2026.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    I don’t like having to sleep on a waterproof mattress protector.

    We have stayed at this hotel a number of times. It is very close to the town centre but has a rooftop pool should you wish to sunbathe. It has everything for a city break that you could want. Breakfast is very good and staff are friendly.

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    Great hotel overall. Really convenient location, nice sized rooms. The spa area and roof top were nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was too hard. Noises in the corridor from doors slamming

    Location was great. Roof pool and bar area was nice

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    bathroom with glass walls

    breakfast

    Stayed in February 2025

  • Reviewed: 5 May 2025

    9.0
    Great city break location
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cafeteria which serves breakfast is open until 4.30pm for lunch but the hotel has no other food facilities. Bottled water was only provided on the first day in Standard room Windows overlook the road so you need the blinds down for privacy

    Very modern, clean hotel in a very good location for exploring Palma. Staff were efficient and helpful. Buffet breakfast very good. Roof top area great for catching the evening sun with a drink or sunbathing during the day. Pool suitable for dipping in and cooling off.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Have stayed here many times, and will be back again!
    • Business trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent lobby space and breakfast area. The hotel was fully booked during our stay but you wouldn’t have known it. Very quiet during the night (you don’t hear people in the halls/banging doors etc)

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Wonderful stay thank you!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We liked everything!

    Modern, comfortable and great breakfast! Lovely staff, pool and central location is a bonus.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Great hotel and location - would recommend
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast options were average.

    We had a really pleasant stay in the Protur. The room and facilities were exceptionally clean and well maintained. The sauna and steam room facilities are a nice surprise and really added to our trip! The staff were very attentive and friendly.

    Stayed in March 2025

  • Reviewed: 1 May 2025

    10
    Can’t wait to return
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were so helpful from the second we walked in. The rooms were immaculate as was the whole hotel . Breakfast was amazing, so much choice, slightly different everyday. Location is fantastic. Rooftop pool and spa were so lovely.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Great hotel in a great city
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Disappointed that we couldn’t eat in the hotel in the evening.

    Great location, great roof top pool area, great spa facilities. Breakfast had a brilliant choice and the room was good too and spotless.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    A weekend break in palma in a superb hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel was superb the staff were excellent the location was great and the facilities were also excellent and the breakfast also I would definitely recommend this hotel and would definitely stay here again

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s a very good hotel, stuff is amazing. There are two pools (one of them on the rooftop), spa and gym. Breakfast is delicious. Location is very good. It’s clean and comfortable. Highly recommend :)

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Definitely going back, perfect city break hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were lovely. The heated roof top pool and loungers were comfortable and relaxing , an oasis to enjoy. Can't imagine anything you would like for breakfast that was not included, excellent. The spa area was small but perfect. Totally relaxing stay. Great location. Super room. Friendly, helpful staff.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Would recommend to my friends for superb staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No curtains. Even lace type ones. Jist black out blinds . Made the room very exposed to neighbouring residences while we were in the room. We needed to keep blinds down to provide privacy but because that we had no lovely Spanish sunshine pouring into our room.

    Staff were superb. So pleasant and helpful. Couldn’t do enough for us. Thank you all very much.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    10
    Wonderful stay at Protur Naisa Palma. The facilities are fantastic and the rooms are really comfy. Very friendly staff a
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing - the stay was perfect

    Fabulous facilities (both pools are excellent and the sauna/steam room), comfy big beds, wonderfully friendly staff, excellent breakfast, great location!

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Great hotel, would stay again, breakfast superb and very clean and comfortable hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There could have been more privacy for the shower in the room. I shared the room with my daughter so more privacy would have been good. My daughter thought it weird she could see my feet and head when I showered.

    Was very impressed how clean and modern the hotel was. breakfast was superb with a great selection to choose from. Great location. We were on the 2nd floor looking out onto the road. It was a quiet road, with lovely tall trees. The room had air conditioning which was just what I needed to sleep well. Robes, towel for pool, and slippers. There’s a small rooftop pool which fairly warm, a small spa pool, sauna and steam room. A gym too that looked good. Wish we had time to use it.

    Stayed in April 2025

Showing 1 – 25

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