4 Carrer Lisboa, 07181 Santa Ponsa, Spain
#12 of 47 hotels in Santa Ponsa
Guests' ChoiceBased on 704 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2025
Andrew
United KingdomNo all inclusive available
Clean and tidy.
Stayed in April 2025
Reviewed: 9 May 2025
Olga
United KingdomIf I have to pick what wasn’t too good, then it was spa.. my partner got me a package with massage and facial.. the lady was very nice but clearly didn’t know what she was doing.
We loved the place and pretty much everything about it.. and we are quite demanding guests usually I have to say! Peaceful and civilised atmosphere, clean light rooms, very nice restaurant with great food for both breakfast and dinner which was open even earlier than officially was supposed to. Surprisingly high quality cocktails and very nice cheap sangria which is rear for hotels. 3 min to the beach which was gorgeous and if you walk along the sea line, you’ll see more fascinating views! Few min walk to town restaurants, bars, supermarkets, pharmacy. We celebrated my birthday in one of the seaside touristic cafes where you never expect good food but it was great! So yea, we highly recommend it for a nice good quality kids free holiday!
Stayed in May 2025
Reviewed: 4 May 2025
Shavlovska
PortugalSome things were not 100% functional in the room and walls are slightly thin
The location was quite good, near supermarkets and restaurants, plus minutes away from the beach
Stayed in May 2025
Reviewed: 3 May 2025
Lucy
United KingdomAircon not very effective in room, so room warmer than I’d like. No internal lock on my door (was broken) which as a solo traveller was a bit disappointing. Dinner items hit and miss, some really nice, some not nice.
Clean, modern, lovely pool areas, friendly staff and reasonable prices at snack bar. Great breakfast selection, food good. Massage good too!
Stayed in April 2025
Reviewed: 30 April 2025
Charis
United KingdomThere is a slight hill up to the property which may be difficult for some people. There is entertainment on every night apart from Monday. This was quite loud in the evenings. I told the receptionist but nothing was done about it. I ate in the hotel one evening and the quality of the food was poor.
The hotel was in a good location. It was easy to get to other places on the bus to Palma and El Toro. The room was comfortable. The indoor swimming pool was really nice.
Stayed in April 2025
Reviewed: 27 April 2025
Allan
United KingdomThat steep bit of hill to get to main entrance! Would have preferred dinner to start at 6pm.
Clean and tidy,great choice of food,friendly staff.
Stayed in April 2025
Reviewed: 27 April 2025
Deepti
GermanyThe hotel has 4 different buildings with 1 reception. On one day, our key card was not working and we had to walk a couple of times from one building to the other to sort out this issue. Also on our last night, there was an issue with the water supply, but the hotel reception responded to our call very quickly and managed to fix the problem within 10 minutes so this was very nice. Our room was quite cold in the night, but the hotel provided us with a blanket when we complained.
Staff was friendly, the location was nice and the room, bathroom and Pool were very clean. The breakfast and dinner Buffets were really good . They also have a 24*7 reception. The room also had a Kettle, so we could have tea on some nights when we felt cold.
Stayed in April 2025
Reviewed: 26 April 2025
Sandra
United KingdomNothing
Very clean great location
Stayed in April 2025
Reviewed: 22 April 2025
Ronnie
United KingdomNothing really
Cleanliness….the staff….the food…..overall one of best hotels I’ve stayed in
Stayed in April 2025
Reviewed: 19 April 2025
Matt
United KingdomAircon didn’t seem to work for us
Nice bright spacious room Good pools and facilities Friendly staff (shout out to Ricardo - he was fantastic!)
Stayed in April 2025
Reviewed: 16 April 2025
Lucy
United KingdomThe room was far to hot.
Loved the room it was very spacious and had a lovely jacuzzi tub on a big balcony. Loved the amount of swimming pools to choose from and the relaxed atmosphere.
Stayed in April 2025
Reviewed: 12 April 2025
George
JerseyThe WIFI was very poor! Their teabags were awful. Otherwise, it was a good break. Entertainment was a little bit samey.
Stayed in April 2025
Reviewed: 29 November 2024
Louise
United KingdomVery thin walls and can hear people very clearly in the hallway. Some noise late at night and early in morning with people going out/coming in.
Friendly staff. Great location by the beach, nice view from the balcony. Good spread of options for breakfast and dinner.
Stayed in October 2024
Reviewed: 10 November 2024
Alena
GermanyGood rooms and nice facilities
Stayed in September 2024
Reviewed: 5 November 2024
Kinga
HungaryThe cleaning could have been better, a few times I found dark hairs on the floor that couldn’t have been ours. The breakfast was okay, offering many options, but I felt like it was very british, with almost no spanish food.
Great location, nice swimming pool, nice and spacious rooms.
Stayed in October 2024
Reviewed: 4 November 2024
Erwin
NetherlandsOnly one thing. The Wifi service was unstable and slow. 4G was good, so we were ok.
The staff was great and so were the facilities, food, services and location. We had a perfect time, thanks!
Stayed in November 2024
Reviewed: 3 November 2024
Karen
NetherlandsSchone en frisse accommodatie
Stayed in November 2024
Reviewed: 1 November 2024
Olivia
United KingdomThe bathroom sink tube was broken and as soon as we opened the tap the bathroom got flooded, I reported it immediately, nothing was done. The next day I actually went to the reception and reported again. Still, nothing was done until we checked out.
Stayed in September 2024
Reviewed: 29 October 2024
Jacki
United KingdomNothing
Friendly staff. Great location
Stayed in October 2024
Reviewed: 20 October 2024
Brian
IrelandLifts. Only 2 small lifts that didn't always operate.
Excellent location. Good breakfast with great variety. Evening meal was optional and great value for money. Beds and pillows very good.
Stayed in October 2024
Reviewed: 20 October 2024
Matilda
United KingdomLoved the room and hotel, great location and option of pools/spa
Stayed in September 2024
Reviewed: 12 October 2024
Esteban
United KingdomI couldn’t pay/booked for a late check out on the day of our departure even though they told us to do it in reception the day before departure
Location is excellent
Stayed in October 2024
Reviewed: 9 October 2024
Yuliia
GermanyDrinking water is not included in room service. This is the first time I've seen this. Is it hard to put a bottle of water once a day? We came to the spa at 11am, it was horribly dirty. We didn't even go into the jacuzzi, there was dirt and hair at the bottom, we never understood why our room was called premium, because it was just an ordinary room, very standard, with a side view of the sea, spa included in the price - dirty. Drinking water - no. The food in the restaurant is not bad in taste, but the choice is very small, take this into account.
Location is nice
Stayed in October 2024
Reviewed: 7 October 2024
Andrii
GermanyDuring dinner, please note that there are no complimentary drink options such as water or tea. If you'd like a beverage, you will need to order it separately at a slightly higher price per person.
This hotel is awesome! It's super close to the beach, and the rooms are really nice, clean, and comfy. The soundproofing is amazing, so you can get a good night's sleep. Plus, the rooftop pool has a fantastic view, especially during sunsets. The breakfast and dinner were both delicious, and I loved the various options each day.
Stayed in September 2024
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