Paseo Illetas, 62, 07181 Illetas, Spain
#8 of 8 hotels in Illetas
Guests' ChoiceBased on 474 hotel reviews
8.2Cleanliness
8.5
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2025
Cee
AustriaIf the property offered paddle boards (SUPs)
The views, the food were fantastic!
Stayed in April 2025
Reviewed: 15 May 2025
Sophie
United KingdomWe waited 25 mins to get checked in and unfortunately we booked suite but you had to use steps to get down anywhere with the pram. This wasn’t easy if wanted to go out on your own.
The food was amazing and staff friendly
Stayed in May 2025
Reviewed: 13 May 2025
Yati
Thailandno.
The hotel was really great, located near the beach, staffs, bar and food are really good.
Stayed in April 2025
Reviewed: 22 April 2025
Aleksandra
FinlandFreshly squeezed orange juice, local Mallorca treats were great
Stayed in April 2025
Reviewed: 17 April 2025
Lucy
United KingdomStaff were absolutely exceptional and really made the trip enjoyable. The location and outdoor space are absolutely amazing and the access to the sea and the pools are beautiful. Great cocktails from the outdoor bar and the breakfast and dinner were fab! Highly recommend a sea view as the views from the hotel rooms are absolutely stunning. Bus stop is right outside the hotel to Palma… €2 but must be paid in cash. Was worried there wouldn’t be much around in terms of shops but a little supermarket right outside and a stunning beach right down the road.
Stayed in April 2025
Reviewed: 15 April 2025
Marie
United KingdomLunch meal seemed undercooked, might have been a one off and staff were apologetic. Didn't get to try the dinner meals. Drain smell in bathroom was strong, but I think that might be a common issue.
We really enjoyed staying here. Santiago was really helpful at reception. Its a lovely hotel with access for sea swim and indoor/outdoor pool and sauna etc all included. Buffet breakfast was great too. Very spacious 1 bedroom with balcony. Clean and comfortable. Definitely recommend if you don't mind being out of the city a bit (about 30- 40 minutes by bus to centre, bus stop outside hotel, about €35 euro taxi from airport).
Stayed in April 2025
Reviewed: 11 April 2025
David
IrelandThe balcony in my room did not have a screen and I liked to leave it open to listen to the ocean, Beware the Mallorcan Mosquito!!
The free breakfast exceeded expectations, plenty of variety, including cooked to order omellette, fresh squeezed OJ, every pastry under the sun.
Stayed in April 2025
Reviewed: 11 April 2025
Martin
SwedenThis is one of our favourite spots in the world. The hotell is beautiful next to the ocean. Staff is great, breakfast is great and location in Illetas i great. I shouldn't even write this because we want this spot for our selfes...
Stayed in April 2025
Reviewed: 9 November 2024
Christan
United KingdomNothing really - evening food maybe could improve in the bar
The staff are great and we love the facilities and the location
Stayed in November 2024
Reviewed: 4 November 2024
Annchen
GermanyOur room wasn't very clean upon arriving; the sofas were so dirty we did not even want to sit on it. After complaining at the reception, they were very aware and tried to solve as well as possible. There is not much to do around the hotel. Taxis are spare and you will need to wait a while.
We loved the view and the balcony! There was a small beach with restaurants in walking distance. The rooms are spacious, but not very welcoming decorated. Personnel was lovely.
Stayed in October 2024
Reviewed: 4 November 2024
George
United KingdomThe breakfast and dinner buffets were exceptional
Stayed in November 2024
Reviewed: 28 October 2024
Amrik
United KingdomGreat views
Stayed in October 2024
Reviewed: 27 October 2024
Peter
Czech RepublicOur room was right above the kitchen fan making impossible to sit at the terrace. Also the loading area where rubbish bins or glasses were packed was always noisy in the mornings. Similarly we could hear the street via the corridor which is open to the street. So overall the room was not meeting the 4stars.
Amazing location, great setting, private beach
Stayed in October 2024
Reviewed: 26 October 2024
Claire
United KingdomThe room was a little dates
The location is fab, great pool, sunbathing area and ocean access
Stayed in August 2024
Reviewed: 23 October 2024
Graham
AustraliaThere weren’t a lot of shops or restaurants around it.
Great amenities. Very good size room. Lovely view
Stayed in October 2024
Reviewed: 18 October 2024
Evija
SwitzerlandEven the updated rooms look very run down. Broken mirrors, broken tiles in the shower, deep dents in the wall and dirty walls. No silence lining around the door, you can hear everything that is going on in the corridor. Beach bar staff (one girl) kept talking to her BF on the phone and ignoring the guests. It was fine for us, something we could ignore but it does influence my scoring.
Breakfast, access to the beach, atmosphere and reception staff. Every evening there is entertainment at the bar. Bus stop is right next to the hotel which brings you to the city center in about 40mins. Sugggested car rental was great. If you are two or more persons, not worth renting a bicycle, as it costs the same as the car. SPA was decent as well, no service or tea, but saunas were good.
Stayed in October 2024
Reviewed: 4 October 2024
Evangelos
South AfricaParking is a challenge if you have a car.
Location was excellent.
Stayed in October 2024
Reviewed: 26 September 2024
Anita
United KingdomBecause the hotel is on the side of a cliff, lots of steps to get to the different areas. There are lifts to get everywhere except to the pools which are at the bottom. Only shower gel, no shampoo, body lotion etc so a bit sparse for a 4* hotel. A bottle of water in room on arrival, told not to drink tap water but no more water provided. Not everything working in the spa and the jacuzzi area in the indoor pool was very small.
Location, staff very pleasant and helpful, wellness centre and spa, excellent buffet breakfast and dinner, nice pool area, great views across the bay. 4 different areas for bedrooms, ours across the road in refurbished block. Near Palma, free buses stopped outside hotel, easy to order a taxi
Stayed in September 2024
Reviewed: 20 September 2024
Monica
United StatesParking is a challenge had I known I think we would not have rented a car
Breakfast is amazing especially if enjoying it on the patio. The buffet offers something for everyone
Stayed in September 2024
Reviewed: 17 September 2024
Louise
FinlandThe food in the restaurant was not good at all
We had a fantastic view from our room! We were in the building across the street, the room felt modern and fresh. The pool area was nice with different spots and the location of the hotel was good with the bus stop just outside 😄
Stayed in September 2024
Reviewed: 16 September 2024
Maria
United KingdomUnfortunately, we also had negative experiences with certain things. Some staff were nice and helpful. Others were lazy and unbothered. The waitress/waiter at breakfast would not speak English and struggle to communicate. Once checked in, we were encouraged/almost forced to pay their 15€ private parking, whereas we were ok with leaving the car outside the hotel - for free, as parking was free on Sundays. The quality of the food was cheap, but the price was hefty. I have read many reviews of the showers flooding, and that happened to us as well, despite having communicated it to the staff.
This hotel was a bit of a hit and miss. The outside building was STUNNING. I have countless pictures taken from their many balconies, and they all seem coming out of a movie. The room we were given (number 24 - partial ocean view) had a beautiful balcony and was located in a quieter side of the hotel. The bed and pillows were soooo comfortable.
Stayed in September 2024
Reviewed: 15 September 2024
Ianita
BulgariaThe rooms are with no noise isolation. Everything from the corridor and showers from next apartments is heard. No enough places to hang towels, especially at the balcony.
The staff was very polite, the welcome drink was really a surprise. The food in the restaurant and the service was very good. We liked the atmosphere in the hotel with the compilation of old furniture and paintings and the new stuff, the terraces and the garden, the way the access to beach and sea is organised.
Stayed in September 2024
Reviewed: 4 September 2024
Catherine
United KingdomOur first room needing upgrading and the aircon didn’t work but they moved us (after I made a fuss) Also there were simply not enough sunloungers for all the guests
Location and communal areas
Stayed in July 2024
Reviewed: 3 September 2024
Jayne
United KingdomRoom very basic and outdated for the price. Our room was above the stage so was very noisy of a night.
Beautiful location. Fantastic breakfast with great variety of food and drink. Great facilities.
Stayed in August 2024
Sesto, Italy
San Prospero , Italy
Guilin, China
Raleigh, USA
Peschiera del Garda, Italy
Grezzana, Italy
Casablanca, Morocco
Calangute, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content