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Reviews of Hotel ROC Illetas & SPA 4 stars

Paseo Illetas, 62, 07181 Illetas, Spain

#8 of 8 hotels in Illetas

Guests' Choice

Review score

Based on 474 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 16 May 2025

    9.0
    I will return to the property.
    • Leisure trip
    • Group
    • Suite with Sea View
    • Stayed 3 nights

    If the property offered paddle boards (SUPs)

    The views, the food were fantastic!

    Stayed in April 2025

  • Reviewed: 15 May 2025

    8.0
    A lovely stay over all room very clean, kind staff great location. Just a couple of things about that could be improved
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    We waited 25 mins to get checked in and unfortunately we booked suite but you had to use steps to get down anywhere with the pram. This wasn’t easy if wanted to go out on your own.

    The food was amazing and staff friendly

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Perfect for relaxing
    • Leisure trip
    • Couple
    • Double Premium Sea View
    • Stayed 2 nights

    no.

    The hotel was really great, located near the beach, staffs, bar and food are really good.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Extremely friendly stuff, very nice cleaning lady Gloria, amazing morning yoga, tasty food
    • Leisure trip
    • Solo traveller
    • Double Room with Frontal Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Freshly squeezed orange juice, local Mallorca treats were great

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Amazing!
    • Leisure trip
    • Couple
    • Double Room with Frontal Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Staff were absolutely exceptional and really made the trip enjoyable. The location and outdoor space are absolutely amazing and the access to the sea and the pools are beautiful. Great cocktails from the outdoor bar and the breakfast and dinner were fab! Highly recommend a sea view as the views from the hotel rooms are absolutely stunning. Bus stop is right outside the hotel to Palma… €2 but must be paid in cash. Was worried there wouldn’t be much around in terms of shops but a little supermarket right outside and a stunning beach right down the road.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lunch meal seemed undercooked, might have been a one off and staff were apologetic. Didn't get to try the dinner meals. Drain smell in bathroom was strong, but I think that might be a common issue.

    We really enjoyed staying here. Santiago was really helpful at reception. Its a lovely hotel with access for sea swim and indoor/outdoor pool and sauna etc all included. Buffet breakfast was great too. Very spacious 1 bedroom with balcony. Clean and comfortable. Definitely recommend if you don't mind being out of the city a bit (about 30- 40 minutes by bus to centre, bus stop outside hotel, about €35 euro taxi from airport).

    Stayed in April 2025

  • Reviewed: 11 April 2025

    9.0
    No need to leave the hotel, between the magnificent spa and the swimming in the pools or ocean
    • Leisure trip
    • Solo traveller
    • Suite with Sea View
    • Stayed 7 nights

    The balcony in my room did not have a screen and I liked to leave it open to listen to the ocean, Beware the Mallorcan Mosquito!!

    The free breakfast exceeded expectations, plenty of variety, including cooked to order omellette, fresh squeezed OJ, every pastry under the sun.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    9.0
    The secret getaway of our dreams
    • Leisure trip
    • Couple
    • Double Premium Sea View
    • Stayed 5 nights

    This is one of our favourite spots in the world. The hotell is beautiful next to the ocean. Staff is great, breakfast is great and location in Illetas i great. I shouldn't even write this because we want this spot for our selfes...

    Stayed in April 2025

  • Reviewed: 9 November 2024

    9.0
    A great time and super facilities
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really - evening food maybe could improve in the bar

    The staff are great and we love the facilities and the location

    Stayed in November 2024

  • Reviewed: 4 November 2024

    7.0
    Beautiful beach around the corner!
    • Leisure trip
    • Family with young children
    • Suite with with Frontal Sea View (3 Adults)
    • Stayed 5 nights

    Our room wasn't very clean upon arriving; the sofas were so dirty we did not even want to sit on it. After complaining at the reception, they were very aware and tried to solve as well as possible. There is not much to do around the hotel. Taxis are spare and you will need to wait a while.

    We loved the view and the balcony! There was a small beach with restaurants in walking distance. The rooms are spacious, but not very welcoming decorated. Personnel was lovely.

    Stayed in October 2024

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double single use room with lateral sea view
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast and dinner buffets were exceptional

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Lateral Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Great views

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Amazing location but the situation of the room and the weariness of the furniture and the noise didnt make it a 4 star e
    • Leisure trip
    • Couple
    • Double Room with Lateral Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Our room was right above the kitchen fan making impossible to sit at the terrace. Also the loading area where rubbish bins or glasses were packed was always noisy in the mornings. Similarly we could hear the street via the corridor which is open to the street. So overall the room was not meeting the 4stars.

    Amazing location, great setting, private beach

    Stayed in October 2024

  • Reviewed: 26 October 2024

    8.0
    Loved it, location is fab!
    • Leisure trip
    • Couple
    • Double Room with Lateral Sea View
    • Stayed 1 night

    The room was a little dates

    The location is fab, great pool, sunbathing area and ocean access

    Stayed in August 2024

  • Reviewed: 23 October 2024

    8.0
    Beautiful resort with so many facilities
    • Leisure trip
    • Couple
    • Double Premium Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There weren’t a lot of shops or restaurants around it.

    Great amenities. Very good size room. Lovely view

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Good hotel if you can ignore some imperfections
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Even the updated rooms look very run down. Broken mirrors, broken tiles in the shower, deep dents in the wall and dirty walls. No silence lining around the door, you can hear everything that is going on in the corridor. Beach bar staff (one girl) kept talking to her BF on the phone and ignoring the guests. It was fine for us, something we could ignore but it does influence my scoring.

    Breakfast, access to the beach, atmosphere and reception staff. Every evening there is entertainment at the bar. Bus stop is right next to the hotel which brings you to the city center in about 40mins. Sugggested car rental was great. If you are two or more persons, not worth renting a bicycle, as it costs the same as the car. SPA was decent as well, no service or tea, but saunas were good.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    A perfect stay for relaxation. The buffet was excellent.
    • Leisure trip
    • Couple
    • Double Room with Frontal Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Parking is a challenge if you have a car.

    Location was excellent.

    Stayed in October 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Because the hotel is on the side of a cliff, lots of steps to get to the different areas. There are lifts to get everywhere except to the pools which are at the bottom. Only shower gel, no shampoo, body lotion etc so a bit sparse for a 4* hotel. A bottle of water in room on arrival, told not to drink tap water but no more water provided. Not everything working in the spa and the jacuzzi area in the indoor pool was very small.

    Location, staff very pleasant and helpful, wellness centre and spa, excellent buffet breakfast and dinner, nice pool area, great views across the bay. 4 different areas for bedrooms, ours across the road in refurbished block. Near Palma, free buses stopped outside hotel, easy to order a taxi

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    The locations is picturesque, if you enjoy the larger 2 bedroom suites , amazing
    • Leisure trip
    • Family with young children
    • Double Premium Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Parking is a challenge had I known I think we would not have rented a car

    Breakfast is amazing especially if enjoying it on the patio. The buffet offers something for everyone

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The food in the restaurant was not good at all

    We had a fantastic view from our room! We were in the building across the street, the room felt modern and fresh. The pool area was nice with different spots and the location of the hotel was good with the bus stop just outside 😄

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Overall, a nice hotel but too expensive for what it offers
    • Leisure trip
    • Couple
    • Double Room with Lateral Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately, we also had negative experiences with certain things. Some staff were nice and helpful. Others were lazy and unbothered. The waitress/waiter at breakfast would not speak English and struggle to communicate. Once checked in, we were encouraged/almost forced to pay their 15€ private parking, whereas we were ok with leaving the car outside the hotel - for free, as parking was free on Sundays. The quality of the food was cheap, but the price was hefty. I have read many reviews of the showers flooding, and that happened to us as well, despite having communicated it to the staff.

    This hotel was a bit of a hit and miss. The outside building was STUNNING. I have countless pictures taken from their many balconies, and they all seem coming out of a movie. The room we were given (number 24 - partial ocean view) had a beautiful balcony and was located in a quieter side of the hotel. The bed and pillows were soooo comfortable.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Splendid
    • Leisure trip
    • Couple
    • Double Room with Lateral Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are with no noise isolation. Everything from the corridor and showers from next apartments is heard. No enough places to hang towels, especially at the balcony.

    The staff was very polite, the welcome drink was really a surprise. The food in the restaurant and the service was very good. We liked the atmosphere in the hotel with the compilation of old furniture and paintings and the new stuff, the terraces and the garden, the way the access to beach and sea is organised.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Great food, beautiful location, friendly staff
    • Leisure trip
    • Family with young children
    • Double single use room with lateral sea view
    • Stayed 4 nights
    • Submitted via mobile

    Our first room needing upgrading and the aircon didn’t work but they moved us (after I made a fuss) Also there were simply not enough sunloungers for all the guests

    Location and communal areas

    Stayed in July 2024

  • Reviewed: 3 September 2024

    7.0
    Pleasant
    • Leisure trip
    • People with friends
    • Double Room with Lateral Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Room very basic and outdated for the price. Our room was above the stage so was very noisy of a night.

    Beautiful location. Fantastic breakfast with great variety of food and drink. Great facilities.

    Stayed in August 2024

Showing 1 – 25

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