My daughter and I loved the hotel, excellent breakfast and lunches. The indoor pool was super nice and Veronika loved the kids club and I enjoyed the exercise program every day at 10 am. These programs were a lovely bonus to already pleasant stay. We loved the maintained garden around with everything blooming in February. Felt very welcomed and comfortable here. We plan to return again hopefully in next few years.

Stayed in February 2025

On Booking.com the hotel says "Public parking is possible on site (reservation is not possible) and charges may be applicable." and "Pets are allowed on request. Charges may be applicable." In fact, the hotel always charges. I twice asked the hotel about the charges via Booking.com and didn't get a reply, so I called the phone number given - it was the chain's office in Almeria, The charging system is unnecessarily complicated. I parked for free on the street. If the costs had been displayed on Booking.com then I would have given a higher rating.

Plenty of space in the bedroom, comfortable bed and good TV reception. 4 of the 5 nights were very quiet in the hotel, ideal for my nervous dog. Friday night was busier, but as the room was near the end of the corridor we still had a quiet night

Stayed in January 2025

Nothing comes to mind

We loved the room and hotel. Reception was not the most pleasant when we arrived but maybe it was an off day. Our work event was amazing with great food, drinks and service.

Stayed in December 2024

The food was pretty standard, not very exciting. We had breakfast and dinner at the hotel for 2 days and was not impressed with any of them.

The beach, the weather and spa facilities were really good. The hotel was tranquil, and the garden was a bliss.

Stayed in December 2024

Excellent facilities and very helpful staff.

Stayed in October 2024

swimming pool area and close to the beach

Stayed in September 2024

room display and the difficulty to park the car.

Entertainment - Schedules, diversity and specially staff. Everyone was friendly and with a smile on their face, ready to include you in any activity.

Stayed in July 2024

It is a big place, so breakfast / dinner can be full of people.

Big place! Warm swimming pool and jacuzzi. Room, breakfast, easy parking, seaside location, although far from any town. Typical resort! Customer service was amazing! they even gave me a big bottle of water during check out!

Stayed in April 2024

A bit too crowded and consequently noisy, but this is to be expected they only had 3 more rooms available for the night.

The location is great! Breakfast was decent, loads of options. The aqua sliders are great fun for the kids, especially the older ones. Decent size pools. Really good experience all in all.

Stayed in May 2024

The buffet food was inferior

The water park and pools were very good for the kids

Stayed in May 2024

Everything. Great location, spacious rooms and very comfortable beds, fantastic amenities, very good meals, and above all, excellent reception, bar, restaurant, pool, house and cleaning staff, who went that extra mile to make it a most enjoyable and relaxing few days.

Stayed in May 2024

That in the swimming pool should be obliged to use the cap.

Buffet, big room, night show, swimming pool.

Stayed in May 2024

N/A

Everything

Stayed in April 2024

The indoor pool was quite small and was really busy. The restaurant had a pretty good choice of food but labelling could be improved. This is a family hotel and so there are lots of children. We didn't like the resort which seemed soulless.

Parking wasn't a problem at this time of year. The hotel was very close to the beach. Very attentive staff in the restaurant. Hotel room was very clean. Tea and coffee in the room was a bonus, as were pool towels.Attractive gardens and outdoor pools.

Stayed in March 2024

The bed and pillows were really really bad,i think people wouldn’t come back because of that. I came for a football tournament and everyone was complaining about the same thing.

The location and Facilities were very good.

Stayed in March 2024

Reception did not advice us about all included option, waiters at capitán bar you have to pay them maybe for a smile, I’m in Spain 15 years at any menu drinks cost 05 Euros and you have to pay additional amount for the soft drink machine ridiculous. Staff at the Sport bar very pleasant and professional.

Clean, location, breakfast.

Stayed in February 2024

Nothing.

Clean, welcoming staff which made for a good night's sleep.

Stayed in February 2024

The buffet breakfast and lunch were delicious. We loved being so close to the beach.

Stayed in January 2024

Would be very noisy in school holidays. Outside restaurants no open until 2pm

Very clean, off season quiet. Pool is fabulous. Great restaurants nearby. Near to my friends apartment. Very good value for money. Balcony and fridge in rooms.

Stayed in October 2023

Brilliant breakfast as always

Stayed in October 2023

Chec-in takes 1,5 hours and long ques in buffee restaurante

Pools for children

Stayed in August 2023

It was hard to find a sunbed, let alone with a shade. The restaurant was what we liked less. We were with half-board. The tables at the restaurant where too tall and it was hard to reach the food. And even with the highchair, the baby could reach comfortably. Food was a bit repetitive and the labels rarely matched what was in the dishes. And it was really really crowded, even outside the pick hours. Parking is terrible in the area.

All staff was very friendly and there were activities almost at any time of the day. Just bear in mind the kids clubs (there are 3, depending on age) are from 3 yo and on. In the restaurant, there was a show-cooking area with freshly cooked omelettes (breakfast), pizzas and fish/meet (lunch/dinner).

Stayed in July 2023

not enough towels in room nor no toothpaste was available.

clean and nice staff.

Stayed in February 2023

hotel is very dated needs a face lift food was average

location

Stayed in November 2022