There was a strange glass wall opening bathroom in our room. It was impossible to use restroom and shower in the evening as light through the glass was lighting up the whole room and my kid couldn’t sleep. This glass should have a light blocking cover or be just removed. Only soluble coffee of bad quality was offered in the room. Normal nescoffee and tea should be offered by the hotel as it is a five stars standard. The same laminated wood pattern is used all over in the room and the hotel: doors, cupboards, tables, even on walls. A bit too much for the eye. Some refurbishing to be done on rusty parts of the pools.

Location: conveniently located with closed proximity to the seaside. In few minutes walk there is a nice sandy beach with shallow entrance very nice for the kids and walking on the water. Beach extends for few kilometres, very nice walk . On the opposite side there is Alcúdia port, with nice walk, excursions, shops. 10 min walk from the hotel there is old town of Alcudia with its Sunday and Tuesday markets. Historical centre very interesting to visit, St Jaume church nicely visible from the hotel has little museum and beautiful interior. Many shops and restaurants. Facilities:the hotel offer so many services and facilities for family stay. Numerous pools both inside and outside, heated outside pool was just perfect for colder days. My son was enjoying big inflated bubble. There are pools for kids and just for adults. Mini golf is there, we were enjoying playing. Behind is a football- baseball playground. Hotel offers activities for all ages, my teenager son was happy to play football, darts, table tennis, other game all organised every day by hotel educators (big thanks to them, my kid loved playing with them). The territory is very green, nicely maintained, gardens are even inside the buildings. Our room was overlooking the back side of the building, but view was so nice because of green plants fence and gardens everywhere. Room was spacious, with big terrace with sun-bed and table with chairs. A lot of space everywhere in the hotel and spacious room is a big plus. Food: beautifully served, diverse, delicious food. Spanish dishes and products (tortilla de patatas, paella, local cheeses, meat, sweets, even yogurt ) were always served for breakfast, lunch and dinner. Special thanks for diet choices of confitures, and attention to allergies- I had no problems with my gluten free diet. Deserts are freshly and nicely prepared and have no or very little sugar, delicious. Halloween deserts table was a real masterpiece!

Stayed in November 2024

Too far from the beach , it could be pros, but considering that this is family oriented, family hotel for me , as I always go for the sea, rather that a pool . We were at the end of the season, and the price was overpriced, we had only one option of room , where the windows were on the road and parking , but if we need better so is + 80€ , that was overpriced for the hotel you get at the end of the) it is not 5 star.. is is definitely 4 star hotel.

Breakfast was good with all Spanish hospitality, with traditional Mallorca food, but the fruits were not tasty at all, even the cucumbers .. this is my pain , they were all with a big seeds inside, my granny used to grow the new ones form these ..

Stayed in October 2024

Noise from street. Food quality has deteriorated since my last visit. Little variation, bland.

Great location, large rooms

Stayed in October 2024

Starting to show its age in places.

Good breakfast and range of facilities.

Stayed in October 2024

To get to a 10 rating would need better coffee for breakfast. This is really not good. Also the snack options to the evening drinks at the cocktail bar are poor.

Very nice hotel. Very friendly staff, nice rooms and location and great breakfast.

Stayed in May 2024

Attention to detail Great staff!!

Stayed in July 2024

We felt the evening entertainment was a bit late starting for the children.

Stayed in June 2024

Great facilities for children Attentive staff Excellent location

Stayed in June 2024

A little short on sunbeds/pool space

Very clean, friendly staff, nice food and drinks, good for kids

Stayed in June 2024

Sushi restaurant experience was poor

The complex

Stayed in June 2024

Nil

Excellent stay at Zafiro Alcúdia travelling as a family, 2 adults, 1 toddler and 1 young baby. One bedroom deluxe suite catered perfectly for our needs, spacious, with small kitchen area (microwave, sink and hob). Excellent facilities for children, playground, bouncy castle, kids club (under 4s need to be accompanied by an adult) and kids pool with several slides, manned by life guards. Staff are exceptional - good level of English, extremely friendly and accommodating especially those in kids club and market restaurant (the buffet). Would definitely return, just when the weather is a bit more consistent! Kids pool g Heated .

Stayed in April 2024

The amount of kids and no space to get away from them. The music being on until midnight which wasn’t stated. The people were varied in being helpful - some were outstanding and some were disinterested.

Clean and high spec Options of restaurants

Stayed in September 2023

Buffet food, room layout

Pools, cleanliness, staff

Stayed in August 2023

Impossible to find a seat by the pool because all are reserved with towels before 9am. The room-service menu was not quite good.

The rooms are large and well equipped. The kids club had friendly staff and various activities. The pool area is great.

Stayed in August 2023

Would have been helpful to have a quieter area for adults only for breakfast

Excellent hotel for the grandchildren aged 2 and 4

Stayed in June 2023

Pools were all far too cold, especially too cold for infants. Even the one supposedly-"heated" pool was also very cold and not really heated. Towels not available near the pool - you need to bring them from your room or otherwise go all the way to reception to get some. Labels at buffet breakfast were often inaccurate/missing. Nespresso capsules chargeable in the room. No USB ports in the room.

Room sizes were large with double wash basins, bath and separate shower, staff were incredibly friendly and accommodating, service was great, breakfast was varied and delicious/high quality. Beautiful, clean, modern hotel, walking distance to lots of shops/cafes/restaurants/beach/etc. Lovely hotel overall.

Stayed in May 2023

nothing

the friendly, helpful staff.

Stayed in September 2022

very courteous staff, great pools, very clean, kids-friendly

Stayed in October 2022

Excellent staff, always very friendly and helpful. Very clean and well maintained. Good entertainment program not just for kids. Buffet plentiful and of good quality

Stayed in October 2022

It was very busy though staff did well to cope

This is a superb child oriented hotel with good rooms and good food and facilities

Stayed in September 2022

Stairs from reception to bar a bit unsafe as stair rail doesn't run the full length of stairs. Maybe use plastic glasses at outdoor entertainment in evenings.

Great location Great range of pools and slides. Very child friendly Perfect suites and rooms

Stayed in August 2022

The hotel has 5 restaurants. We tried 2 of them for dinner but they were not good in taste and authenticity.

There are many pools to choose from. Perfect for a family. The beach is nearby. There are many restaurants, supermarkets and pharmacies in the vicinity. The breakfast is amazing with a wide variety of choices ( for vegetarians too).

Stayed in August 2022

It was extremely busy and felt very cramped. Sunbeds were very close to each other which made you feel like sardines in a tin. We didn’t go all inclusive as we like to eat out. The drinks felt cheap.. for example I don’t mind paying 6 euro for a milkshake however a glass of chocolate milk or strawberry milk isn’t quite the same as a milkshake. Ice cream was from a cheap machine and was like custard and only 3 choice of ice lollies….. ? also being a 5 star I expected pool service which they didn’t have. I had to go to 3 different bars to get three different drinks, ice coffee from one, slushie from another and smoothie from the 3rd??? The football pitch which my 11 year old son was mostly looking forward to, had no shade at all for the whole day. this meant it was too hot for my son to play in the day and so only got to play at 9 at night for 30 mins…. not a great design feature. I would say the entertainment is mainly for children upto to 10 years max. teens would struggle to be entertained at this hotel. We only had lunch 3 times in the hotel at the veranda restaurant which was nice. We did try to book dinner in one of the ‘a la carte’ restaurant a couple of nights but all were full on both occasions so I can’t comment on the food at these.

Great location. My children loved the bouncing pillow in the pool.

Stayed in July 2022

Clean and spacious rooms, great buffet, very friendly and helpful staff.

Stayed in May 2022