Location

Stayed in March 2025

The only thing we didn't like was that the toilet in the igloo was just beside the sleeping area and not fully closed off - probably would be better to have it further if possible just for smell and sound!

The staff were amazing. We arrived late and night to find that they packed dinner for us! They were also super accommodating with any requests. The igloos were also bigger than expected and allowed us to see the northern lights. The resort has an app that notifies you when the northern lights are visible and that allowed us to see them multiple times in the night. We also enjoyed the husky sleigh experience the most! It was much more fun than expected and the dogs were really friendly and fun!

Stayed in April 2025

The location is a little far out from Rovaniemi

It was a unique experience but it was very pricey

Stayed in January 2025

It was very pleasant stay. Aurora alarm did not ring as Aurora was active already

Stayed in April 2025

Service from during lunch

Breakfast and Room

Stayed in March 2025

We were moved to West Village because we were there at the end of the season. West Village is a bit of a factory, designed for big tours.

Glass igloos w sauna were really fun. We were lucky to have one (of three) nights w northern lights. Husky safari was well run and great.

Stayed in March 2025

This place is out of this world. Igloos are so amazing! Not to mention they are made up of glass with clear view of the sky at night. Restuarant is cool and has separate indian menu!

Stayed in March 2025

Dinner

Okies . Dinner is very limited if it’s included then it should be as much you want with options

Stayed in March 2025

This wasn't the fault of the resort, but the partner providing the snowmobile experience for the resort was abysmal. The route was really bumpy and uncomfortable. Even though it was a "aurora hunting" adventure, it was cloudy and snowing that night, and the ride went on anyways. Most providers would've canceled and refunded. We were also not given the snowmobile coverall suits because the guide said we were "dressed well enough". Quite unprofessional.

The staff was exceptionally helpful. We were running late for one of the adventures and missed the transport. One of the staff was able to sort it out immediately and we made it in time.

Stayed in February 2025

The bathrooms could be closer to the igloos. And the en-suit toilets are very tiny. Considering the price paid, it felt like the place is not at all value for money. For more than 600 euros per night, I would expect a bit more luxury. And probably have room cleaning everyday at least.

The glass igloos are amazing. You really feel one with nature. Specially because we also got to see the northern lights from the igloo itself. The food, both breakfast and dinner, are quite good. The staff was helpful and available at all times.

Stayed in March 2025

As tourists travel with a lot luggage there should have been more space to accommodate it . It would have been nice to have wheel-lock to bed .

Location was very good . Northern Light Alarm was very helpful to watch this beautiful phenomenon .

Stayed in March 2025

The dinner and breakfast was wonderful, great experience, saw the northern lights

Stayed in February 2025

Not enough vegetarian options

Breakfast was reasonable

Stayed in February 2025

Igloos a bit basic except for bed and view

Igloos unusual and one off

Stayed in March 2025

My resort location is remote from the main resort so very quiet. But that meant at keep having to go to main resort for booked activities.

Room was an unique experience. I should have booked room with attached shower

Stayed in February 2025

The igloos were beautiful but BOILING hot over night so difficult to sleep

Stayed in February 2025

The dinner options were quite limited, and having more variety would have been great. Additionally, there were fewer signboards around the property, which made navigation a bit confusing at times. The Northern Lights alarm in our room didn’t work, but the staff provided us with an app that functioned just like the alarm, ensuring we didn’t miss the spectacular display in the sky. The height of door is really small and if you are tall you might struggle by bending again and again. Overall, despite a few minor issues, it was a fantastic stay

The property is truly exceptional and offers a completely unique experience. We stayed in an igloo, and the view from it was absolutely breathtaking—especially when we got to see the Northern Lights! It was an unforgettable sight. What made our stay even better was the variety of activities available on the property. This was incredibly convenient, as we didn’t have to travel anywhere else for entertainment. Everything we needed was right there, making our experience even more enjoyable.

Stayed in February 2025

The included food was not representative of the price paid to stay here.

Lovely staff, easy to be able to do all activities at the resort.

Stayed in March 2025

The staff is a bit rigid and not willing all out for make guest elated - over confident

Great resort - must visit

Stayed in February 2025

I didn’t do some of the activities because I was not able to pack appropriate clothing. They provide winter gear - they should promote this feature. It would help them make more money.

They pay attention and provide a little extra when and where they can. It was quiet where I was which was much appreciated.

Stayed in February 2025

Stains on matrasses, promised facilities only available during limited hours. Too much light pollution.

Excellent views.

Stayed in February 2025

They take 300 euros as deposit Inspite of you paying and closing all the bills. They didn’t even mention this on the website.

Food was good ,staff were friendly and very welcoming.

Stayed in February 2025

Lack of evening social areas (places to sit/ drink) outside of igloo and dinning area. The only bar which is open at night was booked for a private event 1 night. Need to leverage the igloo tower and brewery better in the evenings.

Good food. Great activities, which were well organised. Beautiful Kelo Igloo and stunning grounds. Really friendly staff

Stayed in February 2025

the infras in igloo should be maintained regularly

quite beautiful igloo and resort area, lots of decos make you feel like in a fairy world. Warm service and delightful natural experience offers.

Stayed in January 2025