There is a fly in the ointment here. I have never encountered this - cleaning and changing linen and towels for an additional fee!

There is everything here that a tourist needs who does not want to throw money at restaurants.

Stayed in April 2025

Sauna was out of order for the 5 days of our stay.

Friendly

Stayed in April 2025

They could really clean and maintain the place better, especially the common areas such as the lift, the parking and the corridors… it looked filthy dilapidated decorations in those areas… even though the room was clean, the overall feeling for guests was not good.

They tried to make guests feel comfortable, by providing small amenities and gestures, such as hot tea at the entrance, espresso coffee machine, pet bowl with water at lobby etc. Their parking was very safe, only accessible to hotel guests and costed only 16 euros per day. Their staff were all helpful and friendly!

Stayed in April 2025

A chemical smell in the room, ,but it went away by day 3☺️

Good size studio, very clean. Comfy matress and pillows. A great plus is the undergroung parking (16e/night). It is very safe, only the hotel guests have acces. A surprise was the deposit required at check in(100 euros), but it was returned after check out, later in the afternoon. 30 min walk to old port on big boulevards, ok during the day.

Stayed in April 2025

The receptionist are very helpful especially Mehdi

Stayed in April 2025

Sirene of hospital

Very clean, big room

Stayed in March 2025

In the bathroom there's water from the shower leaking under the floor.

This time it was very nice and clean the room, and quiet.

Stayed in February 2025

Staff

Decorations ♥️

Stayed in February 2025

The electric stoves were not functioning properly.

Clearly, it was a pleasure to have a bath tub in the bathroom. Convenience is that our room has a simple culinary space.

Stayed in January 2025

Parts of the interior corridors look a bit tired and I believe some level of refit is underway. The surrounding streets are typical of a neglected city scape - maybe the street cleaning budget had been blown. That aside, for access to the hospital it is excellent and I believe metro links are very close.

For any one visiting patients at La Timone hospital this is ideal. Self contained, self-catering apartments within easy stroll of the hospital itself. Pet friendly and with its own secure underground garage linked to the floors by lift.

Stayed in December 2024

We booked for 4 the sofa bed was not open but the sheets were there and clean .

Great location, helpful and polite staff, clean rooms. Perhaps adding some coffee for the morning would have been a nice touch.

Stayed in August 2024

They took too much time for the check-in

It's near to the metro station, supermarket is few blocks away ,parking was free during our stay , cause the door was having ossie , so any cars can park there

Stayed in August 2024

Unfortunately, lunch-box before the flight wasn't ready, despite the fact we asked for it beforehand

Clean, close to metro, it's definitely not 3* hotel, we'd say closer to 4*. Fully equipped kitchen is also a big plus.

Stayed in August 2024

AC in rooms not very efficient

Friendly, helpful staff

Stayed in July 2024

The down side is that the area where is located is far from city center and the beaches. You will have to use the public transport or an Uber to enjoy your day in Marseille. Walking distance from the hotel to Old Port is almost 38 minutes - we thought we could handle it, but with a heat of 40 degrees in mid July was really hard to walk for long periods (our mistake nothing to do with the property). I believe that if you are travelling for autumn/winter this place will be just fine to stay. Also we had a minimal problem with a clogged sink in the toilet. We notified the receptionist about it but they didn’t solve it - it was a small issue that we end up ignoring but was still annoying though.

The apartment was cleaned and organised. The fact that it has a mini kitchen area with all the essential utensils inside the room helps a lot. We arrived very late and the late time check in with 24 hours reception service is simply amazing - in our case they didn’t charge for this, we informed by message we would arrive late due to a flight delay and they answered quickly saying it was no problem for them to wait for us. Also, shout out to the daily time staff that was really nice to us, they even borrowed us a phone charger and saved us!

Stayed in July 2024

Breakfast was poor

Overall it was pretty good

Stayed in July 2024

The apartment is very good, clean and in the city centre. The staff are welcoming.

Stayed in June 2024

Little tricky to find where to park, no kettle in the room as advertised so had to spend extra 4€ on couple of coffees from machine at reception, the shower was attached on wall the way that water was then leaking everywhere

Nice friendly helpful staff, comfortable bed

Stayed in June 2024

There was some weird smell in the room, the AC did not work, we were told it is because it is not the season yet but it was so hot in the room all the time, we had to sleep with the open window. The bathroom looked like it has been trhu a lot, there was rust and broken tiles, but everything was clean. One day we came back to the hotel and the door from our room was open, we ask at the reception how is that possible since there should not been any cleaning and nobody was able to answer that. Also, some stuff does not speak English.

The location is great, near La Timone, 10 minutes to Port

Stayed in May 2024

The housekeeping or hotel staff doesn’t know the state of the rooms. First they gave us the room which was with dirty bathroom, leaking water- really lots of water on the floor- everything needed serious repair in a bathroom , and it seems nobody is checking the rooms whether they are ready for new guests. Then they gave us the double bed room instead of twin room- which I originally booked. They assumed that I will share same bed with my 80 years old auntie; Then they finally gave us a room -on a floor which was undergoing refurbishment-with plastic covered corridor.. anyway. It is over now. But the room supervision or housekeeping/technical team definitely needs either change of management or good training. The receptionists then were trying their best to be nice .😁

Some staff at reception were nice and smiling.

Stayed in February 2024

I was getting this hotel for 600 euros, but I paid 800 euro to include breakfast. But when I reached at the hotel both booking.com and the hotel declined saying that it is not included in the package.

Overall stay was comfortable. Good location & the neighbourhood.

Stayed in April 2024

To be honest I didn’t find anything that I could complain

Well the location is not bad, the metro is pretty close to the hotel. The size of the room is large, the bed is king size very comfortable, the kitchen is adequate to cook if you want. The staff is genuinely friendly, very knowledgeable about the businesses around there.

Stayed in April 2024

The smell outside

I liked the location close to the metro

Stayed in February 2024

There was a lack of heating option, so it’s a bit cold in the room. The cot was also very dated so we couldn’t use it at all. And towards the end of the stay, the elevator was broken and we were staying on the 4th level yet there was no help (or offer) given to move our luggages.

Location, suitable for our needs as we have a young baby

Stayed in November 2023