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Reviews of Mama Shelter Lille 3 stars

97 PLACE SAINT HUBERT, Lille Centre, 59800 Lille, France

#13 of 61 hotels in Lille

Guests' Choice

Review score

Based on 372 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 9 May 2025

    8.0
    Quirky Simplicity
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night

    We loved this quirky hotel with its fun decor. The room was simple but had everything we needed, and the bed was incredibly comfortable. The shower had great pressure, and the wifi worked perfectly throughout the property. The staff were friendly and helpful. Although there was a DJ playing in the restaurant later that night, we heard no noise from our second-floor room. The bar and restaurant were great for unwinding, and while the food was good, service was occasionally slow. Breakfast was extensive and delicious, though a bit pricey. Overall, a great stay! Would definitely recommend.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    7.0
    I enjoyed my stay in Lille with good access by rail to other cities for day visits.
    • Leisure trip
    • Couple
    • Medium Mama Twin Room
    • Stayed 5 nights

    The air conditioning seemed to be lacking causing the room to be rather too warm overnight. There was a lack of toiletries provided in th shower.

    The location was very good. Access to the railway stations and town Centre was easy.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    8.0
    We loved it and will be back!
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 2 nights

    No kettle in the room for when you overindulge and need a peppermint tea!

    Nice vibe, live music in the evenings, great location for access to the city and for Eurostar, and a really great breakfast!

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Excellent service, brilliant venue. Great location. Will stay again and look for it in other cities.
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    slightly confusing entrance to the building. we thought we needed a key or code to enter.

    Style. Staff friendliness,

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    Great base in central location for a weekend in Lille!
    • Leisure trip
    • Solo traveller
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    So close to Lille Europe and town centre made this super convenient. The hotel allowed me to drop off luggage early/leave it there after before/after checkout which I really appreciated. The room was really comfy and had everything I needed.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    8.0
    cool place in a busy but very central location - great value and fab breakfast
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    noise from the bar - there should be adequate sound proofing - the car turns into a club night on the weekend - would not reccommend 1st floor rooms again. its a very warm building - room is very warm - too warm for sleeping and too noisy to open a window assuming I could shower water was cold around 9am on Saturday morning - no matter what I did - couldn't get it warm let alone hot - it was fine the night before.

    breakfast buffet was exceptional - huge variety, good quality. parking charge is good value and free EV charging if you can get it staff were very nice - and contacted me immediately after finding something I'd left in the room. beds were great.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    8.0
    Easy, comfortable, affordable, buzzy atmosphere
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I think the sex on the TV and sexual nature of the hotel could have been made clearer when booking

    Quirky, fun, comfortable

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location, 5 mins from Eurostar. Easy to walk everywhere. Good breakfast, nice rooms. Definitely recommend

    Stayed in February 2025

  • Reviewed: 13 February 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    As always everything was ok. Every Mama you go to the breakfast is more than outstanding!! Don’t hesitate, book!

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    We loved the place and would definitely consider a next stay at Mama Shelter!
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 2 nights

    Good coffee machines definitely would be an asset at breakfast!!! It can be really crowded at breakfast.

    The location is great! The vibes (decorations, etc) are nice! Breakfast is very nice! Staff is very friendly!

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    there was a bit of a mix-up. We informed them in advance that we’d be arriving late and asked if we could have dinner at the hotel. They assured us it wouldn’t be a problem, but when we got there, the restaurant was fully booked, and there was no space for us. Luckily, we were able to order pizzas to our room, so it all worked out in the end.

    Our stay was really enjoyable! The hotel is beautifully and uniquely decorated, creating a welcoming atmosphere. Everything was spotless, and the breakfast was absolutely fantastic—delicious and carefully prepared. The staff was kind and accommodating, and we could storage our bags after checking out while exploring Lille some more.

    Stayed in February 2025

  • Reviewed: 22 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the shared gender toilets on lobby level servicing the bar/restaurant.

    Great friendly staff, cool vibe, fantastic location.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    9.0
    One of the best hotels I’ve been to
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You have to take 2 elevators and the temperature of the shower wasn’t warm enough.

    Amazing atmosphere. Great styling. Fun but not overdone

    Stayed in December 2024

  • Reviewed: 4 January 2025

    9.0
    A great stay in a lovely hotel
    • Leisure trip
    • People with friends
    • Medium Mama Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows too soft and no tea/coffee making facility in the room

    A great location close to the train station. Staff very friendly and helpful. The breakfast was fantastic.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    9.0
    Great place to stay to get to know Lille
    • Leisure trip
    • Group
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Excellent food, nice people

    Stayed in October 2024

  • Reviewed: 31 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed too small

    Nice non conventional athmosphere

    Stayed in December 2024

  • Reviewed: 30 December 2024

    9.0
    Enjoyed our stay and would stay again, recommend
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Several lifts to navigate but got it in the end! Would have liked coffee/tea making in the room.

    Didn't have breakfast, room was great, warm, comfy and we had a good view of the city. Fun decor gives an edge. Super convenient location.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Good location, especially if you arrive by train. Worth staying for central location.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had a couple of niggles. Toilet seat a bit lose and sink water not draining that well. But nothing serious.

    Clean and very friendly staff. Big comfy bed.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Restaurant staff was rather poor & not that well organized.

    Reception staff was great and very helpful.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Awesome hotel
    • Business trip
    • Solo traveller
    • Large Mama Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I was on the first floor and it was noisy because of the bar restaurent. Better to stay in a higher floor

    Very service and people are very welcoming. Great location.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Great place to stay when using Eurostar
    • Leisure trip
    • Group
    • Medium Mama Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Needed a kettle in room.

    Staff were amazing really friendly. Beds comfortable and bar was very atmospheric.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    great breakfast very comfy bed

    Stayed in December 2024

  • Reviewed: 29 November 2024

    7.0
    Nice hotel, lovely staff - but needs to attend to heating!
    • Leisure trip
    • Solo traveller
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room was cold, and changing the thermostat didn’t make any difference- it continued to blow cold air. I asked reception if they could help and all they could do was offer me a plug-in radiator!

    Central, lovely staff, nice bar/restaurant, clean, good value.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    A nice stay in a trendy hotel.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    The bottle is little and it is only suitable for one person!! The bathroom seemed clean but too noisy, you could hear some pipe noise! Some rooms have a fridge but no fresh water in it!! You sometimes have the impression that the staff has a preference for external customers, those who come to eat and drink at the bar rather than their internal customers, those who have booked a room. Anytime I want to book a table in their restaurant, it is always fully booked or some food is not available anymore!!

    Its location. The hotel is close to two main train station, Flandres and Europe. It is not far from the city centre. You can walk around. The staff is nice and helpful. There is a car park, obviously it is not free of charge but it is secure and safe. There is a bottle of water to welcome you.

    Stayed in September 2024

Showing 1 – 25

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