There was no way to have a window open, the room was very stuffy. The wash basin wouldn’t drain. There was no toilet paper or soap. There was a weird persistent smell in the bathroom.

The receptionist was pleasant, the hotel was easy to find. There was plenty of free parking. The location is good with several restaurants within walking distance. To be fair we booked this because it was very cheap. We need to keep that in mind as the place gave off a dreary unkempt impression. It was very shabby indeed. It must be a depressing place to work, in spite of that the staff we met were very pleasant. We felt it was a safe place to be our car was parked in front of our room, it felt like a motel. The other guests were nice polite people. I wouldn’t go there again it was just too grim looking. It had excellent free wifi. Mixed feelings.

Stayed in July 2024

Toilet and bath

Location

Stayed in May 2024

Lots of people loitering - we thought it seemed like a hotel that had lots of long term residents . Our first room had a smashed lock so we were offered a second room without any trouble. It was clean and inexpensive and well situated for our purposes as we walked to the airport to get our flight home!

Stayed in September 2023

Getting locked out from my room when the reception was closed. If you make a single input error on the 7 digit code you are shut out and need to get a new code. No new towels given on multi-day stays unless you ask at reception. Very small bathroom. The shower area was like a small cupboard - very claustrophobic. Room was very small but I guess that is why it is not expensive.

Good wifi, plenty of parking spaces on site, pleasant helpful reception staff. Area was quiet at night.

Stayed in July 2023

The building looks old and in bad condition with paint chipping off the walls. The shampoo/shower gel in my bathroom was empty and the shower drain was stuck.

Premiere Class is my favorite budget chain in France. They basically look all the same (cheap comfortable rooms with free parking) but this is definately not the best one.

Stayed in October 2022

very basic, for examples no cups or glasses and once reception closed mid-evening couldn’t access what was available, ie no hot water to make a drink

good location

Stayed in August 2022

very basic, for examples no cups or glasses room, anything that was available was by the reception but they closed mid-evening

good location

Stayed in September 2022

Finding hairs in my bed.

The price for a one star is ok

Stayed in September 2022

When we arrived the room smelled of tobacco, although it was a non smoking hotel. Also the bathroom was poorly cleaned, and that was not nice. The sheets had markings that looked like bedbugs stains but I didn't found any on the bed. The door also didn't lock very well and that gave me a very unsafe feeling that cause me not to rest properly.

the room was on ground level and it was nice to unpack after a late night checkin

Stayed in August 2022

The rooms were unbearably hot.

Stayed in August 2022

Small rooms, noisy, hot. Wifi does not work. There is some problem with water pressure in bathroom. Almost impossible to take a shower.

Stayed in July 2022

tatty appearance, very small room, bunk bed over the double bed made getting in without banging your head tricky.

Convenient location for an overnight stay. comfortable bed. cheap breakfast was basic but perfectly adequate.

Stayed in June 2022

Scruffy exterior.

Room was clean and what we expected but generally the exterior was very scruffy with old worn matting and paint peeling off everywhere. Would have like the option of croissants at breakfast but baguette was nice and fresh and coffee was good. Staff were very friendly and helpful.

Stayed in June 2022

We had issues with check-in as key which we received did not work and we had to call french telephone number from uk mobile number. For some reasons it did not work and we had to ask for help from people who did not speak english (great that one on our family members speaks french). Also we noticed that there were no towels in our room.

Price for one night. Close to petrol station.

Stayed in May 2022

Just about everything

Very little apart from the location.

Stayed in March 2025

Couldn't get in on arrival, different rooms to those booked, freezing cold, one blanket for 3 people, one dirty towel for 3 people, broken TV, broken heater, mouldy, dirty, leak in bathroom, stained beds, no WiFi.

NOTHING !!!! Emergency night guy was helpful and nice.

Stayed in February 2025

The room given wasn't ready so we had to wait however, the wait was adequately rewarded.

We have been very disappointed in the past during the many times we have stayed. However, as it was 30th December, 2024 there was few travellers and I asked at the reception for a good room and she willingly obliged.

Stayed in December 2024

Everything. Is an awfull hotel. Dirty. Old.

Only the price can justify stay here. Be advised.

Stayed in December 2024

EVERYTHING WAS OK.

LOCATION GREAT..

Stayed in December 2024

Price

Rooms had a bad odour. Keys, locks and lights did not work in my room. The reception staff was helpful and came up to resolve the issues 3 times when we called them. However, the morning cleaner was very annoying when she started banging at my door at 9am and within seconds used her keys and opened the door and at this stage I told her that we are sill sleeping and would vacate at checkout time at 11am and that same would apply for the next door. The cleaner spoke English well and she was not French. She clearly understood what was said but decided to go against my wish and wake my daughter up aswell because she wants to know when she could clean that room. She proceeded to complain loudly and made a lot of noise. I have complained in writing to Premier Class via their feedback link but no response received. It has been more than a month now since. As a conclusion, I have used this chain for decades and never had an issue but this particular one in Tours although very reasonable, I would stay away from it especially if you are alocated a smelly room and disturbed by a rood staff. But most importantly, Premier Klasse failure to respond to this complaint is unacceptable.

Stayed in August 2024

Bit compact but that is the price we paid.

Property is good to stay over night as a traveller

Stayed in August 2024

Everything. Rooms were TINY. Couldn't swing a cat as the saying goes. The paint was coming off the walls. The bed sheets had yellow stains on, so dont think previous users' beding had been removed and fresh bedding put on. The bedding was so thin and bad quality. The walls had mosquito spats everywhere. No air con, so very stuffy. The room also smelt very badly. Pictures on here of this place are very old as they are nothing like the actual rooms. We actually just left the room 20 minutes after walking in and didn't return. Payment had already been made, and I didn't even want to ask for my refund as we left before 6pm refund cut off tome, so we left the key in the room and just left. We went 10 minutes up the road to a lovely little hotel called Hotel La Terrasse, which had air con and very comfortable beds and fresh sheets. My two children were so much happier with that as they didn't feel at all comfortable sleeping at this place. Sorry for a negative review. I just have to be honest about it.

Nothing

Stayed in August 2024

the room is mouldy, sheet is not clean.

nothing

Stayed in July 2024

Like

Very good

Stayed in May 2024