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Reviews of Amberley Castle- A Relais & Chateaux Hotel 4 stars

Amberley, Amberley, BN18 9LT, United Kingdom

#1 of 4 hotels in Amberley

Guests' Choice

Review score

Based on 251 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 April 2025

    10
    A special quiet place that I will definitely come to again.
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Very small details:- could get the shower head on the rail to stay in place - very loose - which I forgot to mention. Bacon and breakfast very hard and dry. Brown toast was not very brown and cold and hard - a slice of whole meal or with seeds would have been so much nicer. Rest of breakfast good. The Earl Grey tea was excellent.

    The best nights sleep I have had in a long time. Lovely helpful staff. Quiet. Have wanted to stay for a long time - glad I made it. Ivor was a really nice guy on reception - very obliging.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    It was a wonderful setting to cherish time with my daughter who was celebrating her 50th birthday.
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    I liked all the aspect of it, the mix of old and new.

    The beautiful setting with such a charming village.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    It was the most lovely real Castle I've stayed in United Kingdom.
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night

    It was the most lovely real Castle I've stayed in United Kingdom. Well managed, kind people, amazing food, lovely atmosphere, great fresh air.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 1 night
    • Submitted via mobile

    It was a lovely sunny day that might look better

    Stayed in March 2025

  • Reviewed: 31 March 2025

    8.0
    So the room that we got was very dated. I really hope that’s not the case with all the rooms. The bathroom was new, but
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    It’s a spectacular property that we were soooo looking forward to coming back to 10 years later. We had amazing memories from here and booked this place as a special treat. Most of the staff is lovely. And the Amberley village is gorgeous. Tasty breakfast.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Such a nice hotel, the castle buildings are amazing amongst great garden landscaping. The staff are friendly and the food is great. The only two issues were that there were no hooks to hang jackets up apart from in the small wardrobe in the bathroom and the cups (although nice) were quite small for a decent sized cup of tea.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful setting, attentive staff, comfortable rooms

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Beautiful place. Good location
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and toilet had no door. Not told beforehand and wouldn't stay in that room if known. Not something we like or have seen.

    Everything apart from no toilet door

    Stayed in March 2025

  • Reviewed: 23 February 2025

    10
    A-MA-ZING
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely beautiful location and the staff was so friendly! Ivan was super helpful 10/10 for you

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    Amazing service in a unique property
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night

    Lovely stay for my Mum's 70th Birthday. Huge thanks to Sophia and her lovely team for making our stay so comfortable. Discrete service with a strong eye for detail, cannot wait to return!

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The reception that I received from the Receptionist shortly after we arrived. I was trying to receive a very important telephone message from France on a Sunday just before the French Agence was about to close. They had tried x3 times. Because of the ? 5’ thick walls of the castle, it wasn’t working. I went to the reception area only to be confronted by the on duty Manager that she was already speaking to some people who were about to leave and I should wait. All I wanted her to reply to my quick question to her which I apologised to her at the time.. where is the best phone reception in the vicinity. It was really urgent. Thankfully a kind man could hear what was going on and quickly said the car park.. Brilliant. I’m not a pushy person and would never normally interrupt, it was just very urgent and could have been dealt with so quickly. At the end of our stay I apologised to the said ?manager and her response was oh I’m glad you have apologised. Not quite what I was expecting. Perhaps…?? …Yes, I’m sorry too about the incident but I do hope it all got sorted out. 🤷‍♀️( I was dealing with a husband who has bad Parkinson’s and a broken ankle in a large boot which probably didn’t help my cause but she was aware of all that at the end of our stay. ) Perhaps another management course? Other than that we couldn’t recommend Amberley more highly. The rest of the staff were brilliant and so kind at every turn. Hopefully we will return one day.

    Breakfast was second to none. 99% of staff amazing.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    A classy place to stay for a special occasion.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Not having a surprise service charge

    Food superb, service excellent.

    Stayed in February 2025

  • Reviewed: 30 January 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect we really enjoyed our stay ! Would definitely book again

    Stayed in January 2025

  • Reviewed: 27 January 2025

    9.0
    Midweek break
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The driveway,it was so.pot holed and bumpy!

    Staying in a Castle. Liked the warm welcome, and being warm with the open fires.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    beyond imagination you will be the king of the castle

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Staff abit slow at breakfast but polite, Internet is up and down.

    Stunning venue, staff great and polite.

    Stayed in December 2024

  • Reviewed: 12 January 2025

    10
    Romantic, setting, beautiful building with a lot of history. Lovely food
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all good

    Lovely quiet location and fabulous building Nice breakfast, friendly, helpful staff Very comfortable bed, lovely room and bathroom. Very clean Great dinner

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Incredible! The staff ( I wish I had all of the names) were amazingly attention! Every detail was perfect! We will be back! The beds and showers were amazing!

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Great location to get away from it all.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much, food and drinks perhaps a little expensive.

    The castle and its location are absolutely wonderful.

    Stayed in October 2024

  • Reviewed: 23 December 2024

    10
    A bucket list location with exquisite accommodations and a more than professional and friendly staff.
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    We loved it all.

    The Castle, the rooms, the accommodating staff.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    10
    Great hotel for a romantic weekend away.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Historic buildings. Location.

    Stayed in December 2024

  • Reviewed: 26 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been bigger but lovely, loved the location and surrounding village

    Stayed in November 2024

  • Reviewed: 3 November 2024

    10
    Highly recommended for a very special experience
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 2 nights

    Nothing could have been better!

    Amberley Castle is one of the most special places I have ever had the pleasure to stay in. The castle is beautiful, the rooms exceptionally comfortable & clean. With only 19 rooms it was never overcrowded so there was always a comfortable sofa to relax on, in one of the three lounges. The dinner was excellent, an unusual & varied "tasting menu" with a wide choice of wines. The staff in every area are friendly & helpful.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    A beautiful Cadtle
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The building, the rooms, the staff, the service

    Stayed in October 2024

Showing 1 – 25

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