1 King Street, , Frome, BA11 1BH, United Kingdom
#9 of 10 B&Bs and Inns in Frome
Guests' ChoiceBased on 649 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
9.2
Value for money
8.0
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2025
Julie
United KingdomOur stay was spoiled by the rude awakening at 6.30am by the clattering, rolling and sliding cacophony of sounds that came from the Iceland lorry delivering to the nearby store which lasted over an hour! Sadly there is probably nothing that can be done about this but would regrettably put us off a future stay in one of those rooms and hence the marking down on comfort and location!
We love the quirky Archangel and this time stayed in one of the upper courtyard rooms. The room was spacious and had some of the great features which we often find lacking at other over night stays like coat hooks, a full length mirror, a shelf in the bathroom to put washbags on and fresh milk on request for tea/coffee to accompany the delicious cookies that are provided. We appreciated the variety of breakfast choices too !
Stayed in May 2025
Reviewed: 13 May 2025
Chantelle
United KingdomThe shower wasn’t going hot
Very nice place to stay
Stayed in May 2025
Reviewed: 4 May 2025
Peewit62
United KingdomQuirky
Stayed in May 2025
Reviewed: 3 May 2025
Steve
United KingdomNo proper shower in the room.
Room needs an up date which is apparently on the cards shortly. Breakfast was excellent as were the staff especially the manageress.
Stayed in May 2025
Reviewed: 1 May 2025
Alison
United KingdomCheck out was early - 10am
Lovely deep bath
Stayed in April 2025
Reviewed: 30 April 2025
Darren
United KingdomRoom could be disturbed by noise in courtyard.
Location ambience and food.
Stayed in April 2025
Reviewed: 20 April 2025
David
United KingdomVery clean and comfortable great Breakfast will be back
Stayed in April 2025
Reviewed: 20 April 2025
Anne
United KingdomIt was a noisy, lively place, too noisy for me. The room was lovely but the noise outside in the patio area was so loud that it felt like the people were in the room with us!
The staff were helpful and friendly . The breakfast was good.
Stayed in April 2025
Reviewed: 11 April 2025
Gursimran
United KingdomGreat food, good service. Cozy room with a standing bathtub. Can watch TV from bed or bath. Lovely independent shops up Catherine hill.
Stayed in April 2025
Reviewed: 2 April 2025
Judith
United KingdomGreat room, lots of amenities, great breakfast, helpful staff.
Stayed in April 2025
Reviewed: 26 March 2025
Robert
United KingdomNice place to stay , a lot of character about the building , very polite and efficient staff , good food , very good breakfast
Stayed in March 2025
Reviewed: 26 March 2025
Frank
United KingdomBar semed to close a little early for a friday night.
Great town centre location. Staff were very helpful, room was clean with a good shower and splendid towells. Suited our requirements for a one night stay.
Stayed in March 2025
Reviewed: 23 March 2025
Sarah
United KingdomTiny basin in bathroom with big immovable overhanging tap was very impractical, especially when the basin did not drain properly. Hosts knew about plumbing problem but had not warned us and probably should not be letting the rooms affected. Tea but no milk in room. Not made clear but we think we might have got milk from bar.so not great for morning tea in bed.
Stayed in March 2025
Reviewed: 10 March 2025
Elaine
United KingdomBreakfast was poor (waited a while) Staff took a long time to serve at breakfast.
Excellent hotel and rooms
Stayed in March 2025
Reviewed: 5 March 2025
Andreas
United KingdomThe bathroom was a little tatty.
Everything was spot on and the staff were extremely helpful and friendly. Great central location and interesting buildings.
Stayed in March 2025
Reviewed: 2 March 2025
Mark
United KingdomNot a problem for us but the noise outside in the courtyard goes on until late and the walls very thin
Great room with everything you need.
Stayed in March 2025
Reviewed: 27 February 2025
Claire
United KingdomThe courtyard room was a little noisy due to being able to hear people drinking and chatting in the courtyard. However this never went on late and so didn’t disturb sleep.
The bed was comfortable and the room was clean and warm. The breakfast was delicious and the staff were lovely and so dog friendly. Our dog was offered breakfast every morning, and water anytime we went in the bar.
Stayed in February 2025
Reviewed: 15 February 2025
Lee
United KingdomNothing tbh
Location and interior decoration/old building characteristics
Stayed in December 2024
Reviewed: 15 February 2025
Lucy
United KingdomThe green emergency light was somewhat distracting while sleeping, but the hotel thoughtfully provided an eye mask and earplugs, which was a nice touch.
"The room was spotless, and we really appreciated the complimentary water bottles and selection of tea. The bed was incredibly comfortable, and the provided toiletries were a lovely touch. Since we stayed in February, the hotel was peaceful, and the room maintained a perfect temperature. Breakfast was amazing, with a fantastic variety of options, and the staff were absolutely wonderful—helpful, welcoming, and very informative. A truly enjoyable stay!"
Stayed in February 2025
Reviewed: 14 February 2025
David
United StatesRoom was a bit small and bed a bit uncomfortable
Good location nice setting
Stayed in February 2025
Reviewed: 10 February 2025
Ang
United KingdomCouldn't get the wifi to work.
Very nice comfortable and spacious room. One of the team, Lowri, was very helpful and arranged for an early check in for me which was much appreciated.
Stayed in February 2025
Reviewed: 9 February 2025
Emma
United KingdomThe lighting was a little too dim, and the only other negative that I had was that our room had a bathtub in the bedroom and a separate WC, but there was no private shower. It made it a little awkward to wash because I was sharing the room with my sister, so we sort of had to leave the room so the other could wash. It wasn't a huge deal, but it was a bit annoying. The bathtub was massive and really cool, but I couldn't just relax in it because my sister obviously needed to come back to the room. I wish I would have known in advance about this as it may have affected our room choice when looking for somewhere to stay. This was the only issue, though. Everything else was great. I'm sure it is perfectly fine for a couple sharing the room, just not ideal for siblings! :)
I really liked the location of this hotel, I also really liked the vibe too, the bar area was cool and everyone was relaxed but helpful. The staff were lovely, the breakfast was very good, the room was clean and tidy and suited our needs perfectly.
Stayed in February 2025
Reviewed: 8 February 2025
Thomas
United KingdomWe were slightly surprised to find the rest of the Inn closed on arrival and had a slightly complicated time accessing the room after missing a voicemail. Staff on the phone very helpful at trying to sort it out.
The position hidden in the centre of Frome, with a large room on the courtyard. Nicely designed but in need of a bit of redecoration and maintenance in some areas.
Stayed in February 2025
Reviewed: 6 February 2025
Michelle
United KingdomAccess to our outside room in the garden area
Breakfast was excellent, staff were lovely, room was ok
Stayed in February 2025
Kalamaki Heraklion, Greece
Symi, Greece
Ho Chi Minh City, Vietnam
El Tarter, Andorra
Pittsburgh, USA
Foshan, China
New York, USA
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content