You had to run the hot water for ages before hot water came through. The shower base filled with water as it took ages to drain. No rails or hooks to hang your towels.

Bed was comfortable. Breakfast was great. Did not have to climb stairs.

Stayed in May 2025

Lots of stairs- but that is true of all hotels in the Paddington area

Was given an upgrade to a room for 4 people which was great. Modernized, clean room with ensuite in a great location for a very reasonable price. There was the option of having breakfast for an extra charge. Breakfast was really good, and also very good value for money.

Stayed in May 2025

It was a small room but very functional The location was very good and the room was very quiet

Stayed in May 2025

Little dayed decor but not too bad

It was clean , tidy , easy yo get around staff friendly

Stayed in May 2025

The room is small…if you move in the shower you turn the water off

The location is fabulous

Stayed in May 2025

Dirty towels and then a struggle for staff to provide replacement one. Office staff weren’t particularly warm and friendly.

Stayed in April 2025

Smoke detector flashed every other second all night. Difficult to sleep.

Room was small but clean and in a very good location

Stayed in April 2025

The windows were old and very thin could hear so much at night. But was a decent hotel to stay in.

Was clean and tidy and reasonable. No lift all stairs

Stayed in March 2025

- The mattresses were made of jelly - which doesn't help when the idea of a hotel is to sleep. - Only 1 towel per person. - They didn't ask for any documentation upon arrival and we had to leave the key before going out everyday - which made us question about the security, since anyone could walk up and ask for any room key?

The location of the hotel was excelent. The room for 3 was big enough for us to not feel cramped. The bathroom felt new.

Stayed in April 2025

Overall, I had a nice stay at this hotel. Staff I met were friendly. The location of the hotel in Paddington is very convenient, and in a peaceful area. The room was comfortable. My only grumbles would be that the breakfast ending at 9.00am was too early, especially as it was a Sunday, and the clocks had gone forward by one hour. So, I didn’t rise for it. Check-out was also early at 10.30am. The wash basin in the room was on the small side, and with the glass shelf above, did not make it easy to use. The shower was good. I slept well.

Stayed in March 2025

Nothing for money you pay it is great

Stayed here a few times now, very clean and comfortable

Stayed in February 2025

Towels are really small and thin, luckily I'm a petite person but it wouldn't have fit around an average size person. There was no hot water to shower with, it was tepid at best. There is no lift here so if you're travelling with heavy bags or multiple bags be prepared to climb flights of stairs.

I stayed for one night in a standard double room on the first floor. The room was clean tidy and warm. The hotel is located a moments walk from Paddington, a Tesco Express and Greggs is around the corner, three pubs within spitting distance. You can just hear the rumble of the tube trains which I loved, its not loud so wont keep you awake. I didn't have breakfast at the property but it was only £7.50 for a full English which is good price.

Stayed in March 2025

The heating was on, I like to be hot but to be able to regulate the temperature would be nice. At points the room was too hot.

The location was perfect for all my business meetings and it was really easy to get to from Paddington Station.

Stayed in March 2025

Room on fourth floor, fifty-two narrow steps up.

Paddington station at walking distance. Lots of eateries close by. Quiet area. Helpful staff. Breakfast at a reasonable price.

Stayed in March 2025

The only thing negative was the family in the room above the children were jumping off their beds on to the floor which made a terrible noise, but that’s them and not the hotel itself.

Great location and nice building

Stayed in February 2025

The Stairs and breakfast not being included.

Room small but typical of budget hotel in Paddington area. The stairs are impossible and difficult to negotiate if you have a big case. The final flight of stairs are very steep and I think might be dangerous for some. Breakfast was not included so I chose to buy own elsewhere. There is a bus stop just out the door for returning form the centre of London and going into London there is a choice of buses on Praed St about five minutes walk away

Stayed in January 2025

No lift and my room was on the fourth floor. The last two flights of steps were awkward and very steep. Also, the description says that there is an in room safe, but there was no safe in my room.

The property is located just a stone's throw away from Paddington station, and is surrounded by pubs, restaurants, supermarkets, etc. Staff was helpful and friendly and the room was comfortable.

Stayed in March 2025

Had to walk three flights of stairs to my room , an older person would struggle Hotel clean but a little outdated

Location great !! Although it’s next to the train station, but I was high up in the hotel so the noise didn’t bother me ! Breakfast a full English was fine .

Stayed in February 2025

Shower cubicle was very cramped but no issues with hot water or water pressure.

Location was near transport links and staff were very helpful and friendly.

Stayed in February 2025

The check out time was a little early but they didn’t mind us being a few minutes late which helped

We didn't opt for the breakfast but the beds were comfortable with a lovely en suite and the fact the underground and shops were close by made it very accessible for transport

Stayed in February 2025

Lovely staff. Great location. Yes, not luxury, I have OCD so very judgemental, but it was absolutely fine. I stayed in a single room, it was tiny yes, I could hear the tube train yes, but I was prepared for that. The bed was really really comfortable, I didn't want to get up. Felt a bit like staying in a friend's spare room to be fair.

Stayed in January 2025

I have been in this hotel twice already. It is clean (especially for English standards) and in a very good position. However the rooms are very small. I noticed this every time I have been. It doesn't matter as I don't spend too long in the rooms anyway.

The location is very good, close to Paddington station and near lots of shops.

Stayed in November 2024

We were on the 4th floor with no lift so climbing up with suitcases was a challenge! The beds weren’t very comfortable. Not much hot water so had to boil the kettle for husband to have a shave.

Location is fantastic. Less then 5 minutes from Paddington station. Rooms were tidy and looked nice.

Stayed in January 2025

Heat was not available all the time.

Location

Stayed in December 2024