The washing materials in the bathroom, such as soap and body wash, are of low quality. There is a delay in preparing food at the bar, but drinks were fine.

The location is desirable because I would like a book near Princess Royal Hospital, and this hotel was within walking distance of the hospital. The car park was free. The room was quiet. The bar was nice, and the food was delicious; however, we experienced a significant delay in receiving the food. Breakfast was good with various options to choose from.

Stayed in May 2025

There was a slight gap underneath the door to the room; good for ventilation but could, perhaps, be a privacy concern.

The room was smaller than expected, but well-aired, quiet, and beautifully clean. There was a view of the dining area directly opposite the bedroom window, which was a surprise, and made sense of the blind being pulled down. Breakfast was plentiful with a good choice of foods. Noone hurried us and all the staff were friendly and helpful. The recently re-vamped ladies toilets near the bar area are very swish. No problem accommodating our dogs - hard to tell who slept most soundly. The beds are so comfortable, I could have happily stayed asleep there all weekend.

Stayed in May 2025

The waitress at the breakfast got most of our orders wrong. The ordered breakfast portions (scrambled and poached eggs) were very small. Our friends stayed in a room towards the road / roundabout which was noisy. I felt the hotel is a bit overpriced.

The hotel was a bit old fashioned. The reception staff was very helpful. The room was light and as we had a room towards the back quiet. The location was good as we were visiting gardens near by.

Stayed in May 2025

nothing, it was great for the price, we did not spend a great sum for bed AND breakfast so what’s there to complain about

The room had recently been decorated but the tables were a bit worn and could have done with a varnish, it is so difficult for businesses to know where to spend their money. The room and hotel were great for what we wanted and the staff were just so brilliant and this means more to me than anything.

Stayed in May 2025

Bed was a bit small for me but was fine

Very friendly staff and very clean

Stayed in April 2025

As usual in the UK there was no grab bar in the shower. I'm amazed the insurers don't insist on it. I expect it so bring a portable version.

Quiet, comfortable, and good value with a decent restaurant. It is about 30 minute's walk from the HH train station, but parking is easy if you are driving.

Stayed in April 2025

some of the staff were not too friendly, asked about checking in earlier, 3 calls later before being told that we could

location, as had wedding near by

Stayed in April 2025

All very good for a business trip.

Stayed in April 2025

Clean, comfortable,great location, friendly & helpful staff. Excellent self serve breakfast. Would recommend a stay here.

Stayed in April 2025

very helpful staff

Stayed in April 2025

The service in the bistro was somewhere between non-existent and dire. Given the hotel was pretty empty it would have been nice to be allocated a room that didn’t look straight out on to a brick wall

Comfortable room. Plenty of parking. Good choice at breakfast

Stayed in April 2025

Bar staff no where to be seen, had to be hunted down.

Clean, bright, fresh, great breakfast. Needs better coffee.

Stayed in April 2025

Would benefit from a lift to experience the property. Downstairs bedrooms are comfortable but you don’t get the same experience. Also as friendly as the staff are you do have to go looking for them at times.

Lovely old property, clean and staff friendly

Stayed in April 2025

Comfortable room. Bar meals available. Plenty of parking.

Stayed in April 2025

A good hotel for a short stay

Stayed in March 2025

Location was a little further from the town centre than I thought. Short taxi ride rather than walking.

Pleased that they provided a continental breakfast from 5:30 on a Sunday morning.

Stayed in April 2025

Thank you to the friendly, accommodating staff. We enjoyed the comfy bed and plush towels. The hotel was just right for our overnight stay.

Stayed in April 2025

The room was so hot even though radiators weren't on. We had to have the air conditioning on at the beginning of April just so we could sleep. Breakfast was very basic and you could tell it wasn't very fresh. My husband went for a drink at the bar and it took a while for someone to turn up to serve him

The staff were very friendly and allowed us to also have a late check out The room was nice with decent facilities

Stayed in April 2025

The pillows were very solid and hard.

The location was very good for our visit to plumpton races. The staff were excellent, friendly and helpful. The twin room was good and on the ground floor. Breakfast was varied and good. Good choice of cooked food. fruit, cereals , pastries. good toaster at the buffet . The lounge was comfortable to sit in and have a drink. We also had a very tasty snack in the evening ( in the lounge) Plenty of easy parking

Stayed in April 2025

The room was very small and the window was right opposite the dining room. This meant that we were overlooked. Diners could see right into the room. The bathroom door had badly scuffed paintwork and the wardrobe door was hanging off. My husband reported this to reception staff.

We only stayed for one night and didn’t have any meals or drinks at the hotel. Purpose of our visit was to see family nearby. We were very pleased with the location and the price. The beds were comfortable and parking was very good.

Stayed in March 2025

Nothing really

Very friendly staff and great food.

Stayed in March 2025

Very clean. Bed not very comfy and decor dated in both the room and the main areas. My room (202) was next to a noisy road with poor soundproofing. A persistent car alarm woke me blaring in the car park around 5am. I had to go down to reception to report as the night watchperson was oblivious. I would not stay again.

Stayed in March 2025

Was very nice .would of liked air conditioning in all rooms . Room was lovely

Stayed in March 2025

A bit pricey for what it is - not overly modernised but perfectly comfortable hotel -

Very professional warm female receptionist

Stayed in March 2025