Reviews of Bistro Lotte 3 stars
23 Catherine Street, Frome, BA11 1DB, United Kingdom
#6 of 10 B&Bs and Inns in Frome
Guests' ChoiceReview score
Based on 596 B&B reviews
8.5Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.1
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Facilities
8.6
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Staff
9.1
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Value for money
8.7
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Free WiFi
7.1
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Reviewed: 12 May 2025
Kerry-jo
United Kingdom10 reviews9.0“Very comfortable, classy and clean!”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Very comfortable bed, excellent shower, classy and spacious room
Stayed in May 2025
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Reviewed: 11 May 2025
William
Australia1 review8.0“Excellent”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 2 nights
- • Submitted via mobile
Breakfast great but supper was superb
Stayed in May 2025
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Reviewed: 11 May 2025
Isobel
United Kingdom14 reviews2 helpful votes9.0“Best night’s sleep I’ve had in ages!”- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 2 nights
- • Submitted via mobile
The road past Bistro Lotte (Catherine St) is very narrow and windy with very limited parking. Suggest parking in Weymouth Road on the opposite side of the road.
It’s quirky! Comfortable bed, great shower, lovely smelling toiletries. Breakfast was fresh and different -a French twist on the usual fare. Dinner was a delight-book early.
Stayed in May 2025
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Reviewed: 2 May 2025
Tim
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 2 nights
- • Submitted via mobile
A fan in the room would haveen nice.
Fantastic shower, comfortable bed, very clean. Lovely location to explore the shops down the hill.
Stayed in April 2025
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Reviewed: 1 May 2025
Penny
United Kingdom5 reviews8.0Very good- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The steep winding stairs up to the bedrooms will be a problem for some. You can hear the constant traffic on the main road - we had to have the windows open as it was hot weather. The mattresses were comfortable but not the pillows. Limited choice for vegetarians, not keen on the dish chosen but well cooked.
The room was nicely decorated, and it was clean and tidy. The staff were very friendly, helpful and accommodating. The position is ideal - at the top of St Catherine's Hill. Good atmosphere. Good value.
Stayed in April 2025
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Reviewed: 23 April 2025
John
United Kingdom34 reviews9.0“Very comfortable accommodation and great breakfast”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Not a huge problem really, but could do with some drawers to store clothes, and hanger for trousers. I am embarrassed to mention this on what was otherwise a perfect stay!
Comfortable bed, excellent bathroom, quiet location, excellent breakfast.
Stayed in April 2025
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Reviewed: 22 April 2025
Lynn
United Kingdom29 reviews2 helpful votes9.0“Lovely place to stay.”- • Leisure trip
- • Family with young children
- • King Double Room
- • Stayed 3 nights
- • Submitted via mobile
Can’t really think of anything.
I liked the location. Food was absolutely excellent. Staff were very helpful and friendly and the little dog 🐶 was lovely.
Stayed in April 2025
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Reviewed: 21 April 2025
Serena
United Kingdom10 reviews8.0“Would have loved to have stayed for lunch or dinner”- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff outside our room sorting out laundry or DIY in the morning well before check out time
Location in Frome was great and lovely breakfast. Clean and well equipped room
Stayed in April 2025
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Reviewed: 14 April 2025
James
United Kingdom16 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 2 nights
- • Submitted via mobile
Only very minor things - would have been good if water/milk was replaced daily but we just went down and asked at the restaurant. Netflix on the TV would have been nice.
Bed was enormous and super comfortable. Shower was excellent with lovely shampoo etc. Room was nicely decorated. We ate at the restaurant and food was superb. Very easy walk into town.
Stayed in April 2025
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Reviewed: 9 April 2025
Celia
United Kingdom3 reviews8.0“A lovely weekend”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
When we arrived we had to have a family room for one night then change to a twin bed as booking.com had not booked us twin beds as we requested. This was the fault of booking.com as I requested twice that we have twin beds and was told it was booked.
Very good location and friendly staff. Excellent breakfast and parking was easy. The beds were very comfortable
Stayed in April 2025
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Reviewed: 5 April 2025
Danger
United States6 reviews1 helpful vote7.0“Friendly, comfortable accommodation positioned above an active bar.”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 2 nights
- • Submitted via mobile
We stayed Friday and Saturday nights in March and both nights various drunk people lost their minds screaming and sometimes trying to fight each other on the sidewalk below our windows until early in the am.
The location was convenient to the town center.
Stayed in March 2025
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Reviewed: 4 April 2025
Lynn
United States15 reviews10“Lovely, quiet rooms above bistro”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The shower floor was slippery. Would have been better to install no-slip.
Lovely room—simple but well finished, clean, and in the room at the back (6) very quiet. Comfy bed. Shower was large and water pressure great, with two choices of head. And the bistro food is very good.
Stayed in April 2025
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Reviewed: 2 April 2025
Louise
United Kingdom17 reviews8.0“A well located good value comfortable place to stay in Frome”- • Leisure trip
- • Solo traveller
- • King Double Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom was small with nowhere to put anything and a very noisy extractor fan
The food served in the bistro for lunch, dinner and breakfast was delicious
Stayed in April 2025
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Reviewed: 29 March 2025
Olssonsmith
United Kingdom12 reviews8.0“Lovely little hotel in a great location.”- • Couple
- • King Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location, room size was okay. Lovely staff. Our only complaint was the damp smell in the room, which meant the window had to be open all the time, and the duvet smelt like it hadn't dried fast enough, so it needed to be changed. The staff quickly rectified the issue, though, and the replacement was fine. Overall, it was a lovely hotel I just think it was that particular room that wasn't the best as our friends have stayed here previously in a different part of the hotel and didn't have any issues.
Stayed in March 2025
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Reviewed: 27 March 2025
Neil
United Kingdom29 reviews4 helpful votes9.0“An excellent restaurant with rooms. Highly recommended”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Nothing
The room was comfortable, stylish with a lovely comfortable and wide bed. Excellent shower. Staff were friendly and helpful. Food was excellent as was the breakfast. Location is perfect, within moments of Frome's attractions
Stayed in March 2025
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Reviewed: 19 March 2025
Ed
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 2 nights
- • Submitted via mobile
They were having IT issues with the WiFi which I’m sure they will fix
Stayed in March 2025
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Reviewed: 12 March 2025
Helen
United Kingdom27 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Parking
Brilliant location with great staff and facilities
Stayed in March 2025
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Reviewed: 11 March 2025
Gianna
United Kingdom16 reviews3 helpful votes8.0“A charming slice of France in the centre of Frome”- • Leisure trip
- • Couple
- • King Double Room
- • Stayed 3 nights
Frustratingly the wifi didn't work for us at any point across the 3 nights, the passwords given in the room were incorrect and the extra ones given by the bar also didn't work! Breakfast wasn't included in the room price and we dined in restaurant 2 out of the 3 nights. It would be great to either get breakfast included or a discount on eating in the restaurant when staying in the rooms.
Cute room above a lovely french restaurant and bar! Super comfy large bed and excellent shower. The room could do with some more decor/soft furnishing touches but all in all was very functional and comfortable.
Stayed in March 2025
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Reviewed: 2 March 2025
Liam
United Kingdom1 review10Exceptional- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Lovely clean facilities, shower was unreal plenty of room for two! Thanks so much
Stayed in February 2025
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Reviewed: 24 February 2025
Ann
United Kingdom34 reviews2 helpful votes7.0“Good location - mixed experience.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Our main problem was the two flights of quite steep stairs to our room. On looking back through the description the stairs are mentioned but should have been given greater priority, for example under ‘Important information ‘ - climbing the stairs made our stay very difficult as one of us has a disability. The tv is disproportionately small for the size of the room, a long way from the bed which is the only comfortable place to sit or lie to watch - and not smart. This was especially relevant to our stay as we had one day of very bad weather and needed to stay in our room longer than ideal.
Location was very convenient for our needs. Good sized room, the bed was very comfortable, bathroom and toiletries provided of good quality. Although near to the road and above a busy restaurant the sound proofing was effective. We ate in the restaurant one evening and the food was good but not the full French cuisine we hoped for. There is free parking although a short walk away.
Stayed in February 2025
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Reviewed: 23 February 2025
Barbara
United Kingdom6 reviews1 helpful vote9.0“A characterful French style bistro with comfortable rooms.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Limited parking, but not a problem while we were there.
Comfortable bed and excellent shower.
Stayed in February 2025
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Reviewed: 21 February 2025
Oman
United Kingdom1 review1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
It was difficult finding a place to park the car as we arrived after 7pm.
Perfect to discover the heart of Frome
Stayed in February 2025
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Reviewed: 12 February 2025
Cheryl
United Kingdom2 reviews9.0“Super staff, service.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was excellent, great service, good quality.
Stayed in February 2025
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Reviewed: 28 January 2025
Vicki
United Kingdom9 reviews10Exceptional- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great location, and the bistro was lovely for lunch.
Stayed in January 2025
