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Reviews of Bournemouth Sands Hotel

2 West Cliff Gardens, Bournemouth, BH2 5HR, United Kingdom

Review score

Based on 39 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.0

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.1

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Showing 1 – 25

  • Reviewed: 8 July 2024

    7.0
    A lovely stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    It was very near to the venue that we were attending

    Stayed in July 2024

  • Reviewed: 3 September 2023

    8.0
    Poorly shower
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was broken so no shower

    Location prices friendly

    Stayed in September 2023

  • Reviewed: 2 September 2023

    6.0
    Pleasant but probably not ideal for families.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    The room had pealing wall paper and the shower had poor pressure. We were in a family room which must have been directly above the bar which had music on very loud till half 11 on a Tuesday night, so not ideal for kids getting to sleep.

    The staff were great, the location great. The breakfast was cheap for what it was. We were able to park there for free which was a bonus considering how close it was to the main town/ beach etc.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    6.0
    Room was okay. And our stay there was okay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room 306 was really small for a couple. My relatives were not able to take a bath comfortably and the room was not tidy.

    N/A

    Stayed in August 2023

  • Reviewed: 1 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress had a hole in it. Room decor was old and dated. Cleaner let himself into our room at 7.30 am without even knocking on door. Full English was brought out whilst still eating my cereal so was cold to eat. Not advised it’s an over 60’s coach holiday hotel.

    Evening entertainment good. Bar staff friendly. Good location if you have a car. Parking available.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a bit of a refurb, Had to ask at desk for a hairdryer Meal times a bit regimental

    Friendly staff Clean Evening entertainment was good Outside garden was nice

    Stayed in August 2023

  • Reviewed: 30 June 2023

    8.0
    enjoyable
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 3 nights

    could have been more selection of fish

    good

    Stayed in June 2023

  • Reviewed: 22 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    all building needs definitely a refurb as is very old ... cleaning was very poor ... needs to improve ... the room we had was very noisy ( nobody told us will be music / bingo play game till 11.00 pm ... very noise for family with a child ) - we asked if can be changed room but nothing could be done - been told that all rooms are fully booked )

    only the thing i liked for this building was that is quite very close to beach - couple of minutes walking ) they have parking included in room price knew that check-in is at 3 pm , we arrived earlier and been accepted to leave the car parked and then we went for a walk around beach before check-in

    Stayed in August 2024

  • Reviewed: 15 September 2024

    10
    Awesome 👍🏽
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit unusual in having to hand in your keys but was fine and not a problem at all. Would definitely recommend and go again.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    That the price to stay another night was too expensive. Should have been between 45 to 50 pound

    Hotel was nice and clean and friendly would love to come again

    Stayed in August 2024

  • Reviewed: 23 August 2024

    2.0
    Bad
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room and check out time too early

    Nothing

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    Satisfied but expected more for the price paid
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms outdated, needed a clean

    Decent location

    Stayed in August 2024

  • Reviewed: 8 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    When we arrived with family at 7pm, the room was not prepared for us, no towels, no pillow cases, bathroom not cleaned, they asked me to find by me other hotels... common Sat 7p.m ??? , spent here £170 , other hotels were 3 x more expensive, we stayed in this hotel, room was ready with towels, etc and cleaned bathroom at 10 p.m, i did not received compansation ;)

    nice Staff, close to the beach

    Stayed in August 2024

  • Reviewed: 7 October 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Handy for the beach, great hotel, no hesitation in recommending this lovely place to stay.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    3.0
    It covered the 2 days we were in bournemouth..we wont be returning to this hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was chaos The room was dated and in need of decorating The food was basic The shower was very poor

    The fun playing bingo and entertain on the saturday eve.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    5.0
    Was ok but dated value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms needed decoration paint

    Breakfast was ok could have been better

    Stayed in August 2023

  • Reviewed: 26 August 2023

    4.0
    Bad experience, avoid this hotel!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The whole building is in a very bad/old condition! The room was very small, but enough for two of us. The carpets and doors are very old, smelly, actually everything in the hotel is very old, really need a refurbishing! The room looks very tired. The floor wasn't completely hoovered, there still was some mess! The window and the curtains weren't to cleaned at all, dust everywhere. We had a room on the 2nd floor, and there was so hot even during the night. No any ventilation. The restaurant was a horror. Can't find a correct word to describe, how disappointing and terrible. First of all, nobody gave us any information about the breakfast when we did the check in. All system of the breakfast is very poor. Small portions, untrained staff. We didn't have any napkin on our table!! All in all, please avoid this hotel!! Really need to change so many things, staff, furnitures, and completely renew everything!!! And the prices are ridiculously high, I just don't know why. We were shocked. Couldn't wait to leave next morning.

    The bathroom was simple, but clean. No mould on the tiles, no hair in the shower. Good water pressure. Clean bed sheet and linen. Good location, close to the beach, local shops and restaurants. Nice coffee shop in the hotel. Free parking.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    5.0
    No breakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for breakfast but they said it was fully booked because they had coach parties staying, but surely if they sell the room they should be catering for all guests. The room really needs a big make over, the bathroom sink and the tap was loose, and the shelf looks like a child put it up. Ps the hotel down the road does a great breakfast.

    The staff were very friendly and helpful. The location was good.The entertainment was good and bar prices very reasonable.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    3.0
    Run down.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Run down, poor food service at breakfast, lights didn't work in bedroom very out dated.

    Stayed in August 2023

  • Reviewed: 3 July 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet hardly flushed, mouldy shower , staff at desk was rude as she didn't take the payment online and made us feel uncomfortable saying we was going to go without paying so I told my partner to wait at the desk and gave them my car keys while I got my card and made us feel like we done something wrong . Horrible overpriced hotel outdated looked like I was in the 50s

    Nothing

    Stayed in July 2023

  • Reviewed: 29 August 2022

    4.0
    we stayed 1 night which was enough to not come back
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room not enough ventilation, couple light bulbs not working

    location and friendly staff

    Stayed in August 2022

  • Reviewed: 25 August 2023

    1.0
    Won’t go again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very dated. Run down & worn out appearance. Room was super hot & stuffy. Small window & fan in room didn’t do much to alleviate the heat (yes weather was warm, but still over hot in room). No hairdryer as per description. Bathroom was simply discussing.

    Not much at all

    Stayed in August 2023

  • Reviewed: 11 May 2023

    5.0
    good for one nigh but not more.
    • Leisure trip
    • People with friends
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    the hotel smelled weird, towels were broken, old bathroom. we didn’t have internet in the bedrooms and it was in our opinion to expensive for the service they offered.

    Stayed in May 2023

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 25

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