Fridge didn’t work in room and check in took a while was left waiting outside

Location was great

Stayed in January 2025

As per instructed I messaged their whatsapp line with enquiries, all of which got ignored! The room was a fair size with a double bed with a single bunk on top. The lighting was terrible. We were provided with a kettle, 2 cups and some sugar 😂 no soap in the bathroom and only provided with half a loo roll! Oh, clearly hadn't been vacuumed in ages either. Then to top it off the check out instructions include stripping the bed and putting linen in bathroom! Never been requested that before! However, it was budget and I didn't expect much so it'll do if you literally just want a bed for the night

The bed was comfy, that's about it!

Stayed in November 2024

Hidden ‘waiver fee’ which they did not explain to me. And check in was 2 but pushed to 4 for some reason. The first room we went into was unclean and torn to pieces. In the second room: - The bathroom smelt of feet and kept returning. - saw blades left in the damaged locker - mould in bathroom everywhere - customer service was so terrible - very thin walls and noisy, roudy guests - lock on the door did not feel safe at all

Pretty much right on the seafront and it was reasonable price on booking.com

Stayed in October 2024

Very dark and dingy. Room was tiny and had too many beds in it. Thermostat had broken on the shower. NO toilet roll. Stained decor - needs a lick of paint. Very overpriced.

Close to beach.

Stayed in August 2024

The shower cubicle had peeling paint and mold on the ceiling, the cubicle door stuck and I couldn't get out, the water scalded me. Bed was two single mattresses put together on a divan frame, kept moving apart, very uncomfortable. Door to room felt unsecure. People were tapping on the window during the night. I booked for three nights but vacated after two and went home.

The location was very good

Stayed in October 2024

tiny rooms, no towel or soap in one, people in next room spent the Whole night shouting with the tv turned up

location was good

Stayed in October 2024

Mouldy bathroom

Nothing

Stayed in October 2024

State of decor Online reception not easy to navigate

Location Value for money

Stayed in September 2024

No to

No parking

Stayed in August 2024

No toilet roll, not clear instructions before check in day. Paid for late check out, had staff knocking for us to leave and didn’t know we paid more

Location

Stayed in September 2024

Hotel room was dark, painted all in black with 1 light by the door! Some window panes were smashed and covered in plastic or cardboard. Room was very dirty and bathroom, we were unable to use the shower as it was so hot, hot as in trying to wash under a boiled kettle! The temperature could not be controlled, we couldn't use the sink as there was no plug and the same with the basin hot tap, too hot! There were no staff on hand to assist with the facilities

Location was great, this is the only positive!

Stayed in August 2024

having no physical reception was very frustrating. the number provided for ‘reception’ do not answer texts or phone calls when you’re trying to access the property. was stood outside waiting an hour till someone eventually picked up after i had called and texted many times. the room itself was okay, however the shower was terrible, water was either boiling hot or freezing cold no in between. FYI if you get the lower bedroom under the building you won’t get any signal on your phone which was also very frustrating

Booking.com

Stayed in August 2024

No reception, dodgy whatsapp check-in and surprise check-in fee. Dirty room, pungeant wall-to-wall carpet, stained tea-bags, fridge did not work, mouldy bathroom ceiling, thin walls and got bitten by a tick in the bed.

Stayed in August 2024

Communication was horrendous. Rude and unhelpful. Made my stay stressful It is not a hotel. It’s a bedait in a large house

Stayed in August 2024

The self check in process is a little bit frustrating as it was all communication on WhatsApp which seemed very disorganised. I was expecting a double bed and a single bed but had the most uncomfortable camp bed to sleep in which for the money charged is not really acceptable. Only managed to sleep about an hour on it as it was so uncomfortable. It's really black inside and not very well lit so felt a bit hazardous navigating the three flights of stairs! And one of the curtains was hooked up with nails which felt a bit like a squat.

The double bed was okay and reasonably quiet.

Stayed in August 2024

Everything bad😡😡😡

Great location.

Stayed in August 2024

No lights worked in room apart from bathroom nightmare to get code to get in , Room hadn’t been cleaned when we opened it was awful even know I said what time we would arrived had to wait on door step from room to be cleaned

You could go in and out when you liked

Stayed in August 2024

The pictures on booking.com looked nothing like the hotel rooms I stayed in. There was an outside window area full of excrements and dead birds and the smell coming from it was atrocious. I have taken pictures I intend not to post them on social media, however I will be asking for a refund.

I like nothing about my stay

Stayed in August 2024

Highley disappointed about this hotel, very small room, loud so don’t get much sleep, window wouldn’t stay open, tv didn’t work, decor is a mess, there are no toilet rolls in room.

Only the location

Stayed in August 2024

The room was tiny, a tiny little box and the walls are paper thin so you can hear everything! The room next to me had a couple in there who had their television on all night, they had a dog that I could hear barking and I could hear their conversations from midnight till 08.00am ( I know this isn't necessarily the hotels fault but as there is no reception or anyone to speak to there is nothing they could have done anyway) its not value for money and I had to pay 137.00 + 2.97 just to " check myself in" you have to do so much yourself and what is expected from you, but I had terrible service and a crap nights sleep! Maybe think about booking something else nicer in Brighton!

The room was clean at least....

Stayed in August 2024

Everything else ! Dirty, run down, stinky

The location was ok

Stayed in August 2024

it was scruffy, needed painting and missing bits of wall paper. The window was broken and it wouldn’t stay open. the radiator was warm and we couldn’t turn it off. The bathroom was dirty. I wish I had of read the reviews before I booked.

location

Stayed in July 2024

Not clean,no room services,toilet was too small,waste of money,very poor, price was high more than expectation, unsatisfied

I don’t like anything about the property

Stayed in July 2024

That the customer service is very slow so was waiting around for half an hour repeating details on Whatsapp until we finally could enter. The room itself is also very dusty and if I would've known it was on the top floor I wouldn't have booked.

The idea of self check in

Stayed in July 2024