Very outdated place. The room was dirty, with hair from previous guests and holes in the bed linen. The bathroom was also in poor condition and not properly cleaned.

Great location, blackout curtains

Stayed in May 2025

Looks dated and would require a refurbishment

Good location near Canary Wharf tube and DLR. Hotel staff professional. Good price for the area.

Stayed in May 2025

A bit dated internial of the room.

Staff was very helpfull and very professional.

Stayed in April 2025

One of the women staff was very very rude and not accommodating other staff were nice but this one woman just made everything more difficult just to extend our stay everything else was great except her

Entrance and clean

Stayed in May 2025

Decor from 1987, poor cleanliness, general standards around food preparation (I only ate breakfast).

Good location to get around Docklands and transport connections.

Stayed in May 2025

Air conditioning did not work

A great location, good sized room for 3 people

Stayed in May 2025

Was quite dated. Shower in our room would not lift, so if you are taller than 3ft then like us the shower experience was interesting

Close to everything

Stayed in May 2025

Wi-Fi was unusable. Worse than on the train WiFi. I clocked 0.1mbps on a Speedtest. Frequently needed authenticating and essentially unusable. Pizza from restaurant on a par with my local kebab shop. Shower required mm precision between scalding and cold. Brass wash polished off generations ago.

It’s a Britannia so you know you’re getting low cost (comparably) and very tired hotels. If you know Britannia, it doesn’t disappoint. Bed was ok. Room clean. View was great from 13 (if you can find your way up to that floor)

Stayed in May 2025

Rooms were a bit run down, but comfortable for a night.

Location was good for central London and where we were going for the night. Hotel is tired and in need of a refurb, but for what we paid and for a short stay it was great and definitely good value for money. Breakfast was great with plenty of choice.

Stayed in May 2025

It's a bit tired. Carpets not in good condition, could do with a good clean, quite dusty, and my windowless room was noisy all night. Sounded like it was close to the laundry room or something. There's a reason it's the cheapest hotel in the area

Great location for Canary Wharf, shower is decent.

Stayed in May 2025

They can defend improve on their food, overall room experience and comfort.

I like the location of the hotel, it's isn't far from Canary Wharf's main attractions and it's a walking distance to the DLR and the London Underground.

Stayed in May 2025

We paid the extra rate for a twin room WITH windows. Have stayed here many times & frequented the hotel on other days too. However, this room, the window was blocked by the hotel's mechanics ! ( photos supplied) We should have been told of this in advance. We would never have accepted that view/room. Very disappointed.

The hotel staff & location are great.

Stayed in May 2025

The bed was really hard. They joined two single beds together but they were really especially at the joining. Squeeze and caused pain. Other than that everything was lovely

Always visit Great location Affordable prices

Stayed in May 2025

The lifts were always full and we couldn't find the stairs. So many other people also went to the first floor and just wandered around looking for the stairs.

Great location

Stayed in May 2025

Breakfast was chaotic. The restaurant doesn't appear to be big enough for the number of people staying. Only two coffee machines serving a huge number of people.

Location was good for what we wanted.

Stayed in May 2025

Room , got charged £30 extra for a window in the room but couldn’t even open it a little,& the window was absolutely filthy, tv bracket was broken , no USB port !! Therefore my phone lost charge, massive queue for breakfast, cracked floor tiles in the bathroom, the floor tile moved !!

Location only

Stayed in May 2025

Male receptionist was alittle unfriendly, didn't really look at me when talking. The lady was excellent. The room was far too hot, couldn't turn down the air-conditioning, kept resetting itself back to 22 degrees. Couldn't open a window.

Good location to the train station & restaurants, shops. Room had kettle, mini wardrobe, towels. Breakfast ok, quoissants nothing special.

Stayed in May 2025

Room needed maintenance

Stayed in April 2025

Small beds. Could do with king sizes. A tiny bit old fashioned but I suppose that’s the style

Location

Stayed in May 2025

Don't book room with no window. The rooms tiny and beds uncomfortable. Avoid rooms underneath reception -1 level.

Hotel location

Stayed in May 2025

That I wasn't staying longer due to fund.

Comfortable easy to get to. Near amenities. Good restaurant at the location.

Stayed in May 2025

The room smelled of smoke and the room was very noisy at night When we arrived at 3.00 and wanted a bite to eat and a drink nothing at the hotel was open which was shocking

That it had parking and close to where we wanted to be

Stayed in May 2025

On day of arrival, reception staffs were sad, grumpy, especially the lady one. It looks like they were not with it on that day. Not very helpful. When i went to the ladies toilet, the same, the staff were grumpy, spraying air freshener even when i was using the mirror.

The staffs that helped store our bags for storage because we arrived early than check in time were great. Morning and evening storage staffs were good.

Stayed in May 2025

I pre booked to pay at the hotel on arrival with Apple Pay but they kept sending me urgent messages to pay online and saying they don’t take cash payments. I wonder when Apple Pay became cash payment. I finally paid online and it felt really forced as I was scared of if I don’t pay online, they might cancel my booking. I really really hated that.

The location of the hotel is perfect. You have access to public transportation. The scenery, breathtaking. The room was really spacious which I loved. The bathroom was a good size. The entrance with the stairs and chandeliers, very impressive.

Stayed in May 2025