Overall the whole place is rather tired which is a huge shame because it has so much potential. The rooms, decor and bathrooms have all seen better days and would benefit from being gutted and re-fitted. Breakfast unfortunately came out quite cold, so we didn't return the next morning. We ate there the first night out of convenience, but regretted this.

The grounds and outdoor spaces are lovely, they're kept nice and tidy and are lovely spaces.

Stayed in May 2025

Some snagging required in room eg hot tap would not turn off fully and sink plug leaked .

Friendly staff. Very dog friendly. Nice bar for evening drinks. Well hurt gardens. Room was clean and comfortable

Stayed in May 2025

It was a little cold at night. It would had been nice to have had a little heater in there since the radiators weren't the best.

Looks like a great wedding venue. Secluded, quiet, and out the way. The room was a little dated but was clean and had everything we needed. Staff was friendly and helpful. Didn't try the food but had a takeaway delivered to reception. For the price I couldn't complain if I tried!

Stayed in April 2025

It was very tired and out of date decor. I couldn’t understand the charge of £20 a night per dog seeing how poor the condition of the property was. Have two small dogs staying two night at a cost of £80 seems a lot to pay.

A good location and style of hotel

Stayed in May 2025

Needs updating desperately

Stayed in April 2025

Dated and cold

Relatively cheap

Stayed in March 2025

Food was very expensive, eat before you get there.

It was clean and the bedroom was nice

Stayed in March 2025

It was cold in all the communal areas.

The staff were pleasant and helpful. The food was well presented and tasty. The TV room was snug.

Stayed in March 2025

Hair on bed, very cold room, very dated and in need of desperate refurbishment

Hotel has tranquil surroundings

Stayed in February 2025

The decor and facilities were a little tired and need updating. In the room some repairs were needed such as the bedside light and bathroom shelf. For the money paid I expected better facilities

The staff were friendly and helpful. I had a dog with me and the hotel was extremely accommodating. It was very pet friendly and really convenient for walks. It was lovely to be able to walk along the canal and nearby nature reserves

Stayed in March 2025

Friendly staff. Pet friendly.

Stayed in March 2025

The mattresses were unacceptable. Absolutely must change them out.

Staff was very kind and I loved the quaint setup

Stayed in March 2025

Basic, functional accommodation that did the job for a one night stay. Staff were friendly and helpful. Establishment was dated and in need of updating / refurbishment. Specifically, the public areas were cold (unpleasant), and the parking areas were not lit. More seriously, our room's over bath shower could hardly be adjusted between unbearably hot and scalding - this is dangerous / a safety issue, and prevented by wife from using it !

Stayed in March 2025

Broken socket food very poor dinner water potatoes and green looked like warmed up very poor Radiator in bathroom hanging of wall very cold no heating put on in room On the hole very poor could do with a makeover

Bed

Stayed in February 2025

Location beautiful and staff very friendly and helpful. However the building needs lots of TLC and some of the plug sockets have burn marks. Shower went hot and cold randomly despite the fire alarm going off at 3am we had a good sleep and enjoyed our time there

Stayed in February 2025

Very much in need of a refurb. Everything is 'ok', but tired. The menu was only 50% available and even less of the beers.

Convenient off-motorway location for the NEC.

Stayed in February 2025

Paid extra for the breakfast included but the breakfast was tiny. It was like a childs portion that was the only issue so when I book again I won’t be paying extra for the breakfast.

All clean

Stayed in February 2025

The quality of cooking wasn’t great. Dinner main course - no finesse, elements of chicken breast and vegetables just basically cooked and heaped on the plate. Breakfast - Scrambled egg overdone, clearly part of a very large batch, not prepared individually. Similar for sausages, over cooked. All akin to a transport cafe standard, not a hotel.

Convenient and pet friendly

Stayed in February 2025

The decor needs updating. The dinner food, albeit tasted nice, I would expect better quality of ingredients. The only diet soft drink available was Diet Coke (which is fine as I drink it) but wasn’t working which as a type 1 diabetic meant I could only drink tap water or sugary drinks which is bad for my condition. The cooked breakfast is very small portion, which for £10 is overpriced and resembles a Wewtherspoons breakfast which is half the price. No hash browns with cooked breakfast!

The staff were friendly The building and grounds had good character The dinner menu has good variety and tasted nice

Stayed in February 2025

It was a bit off the beaten track so good job they did food the room was cleanish but there were cobwebs. dust on bedside lamp. Bathroom shelf was corroded. Needed a new plug in sink water just emptied as soon as filled .And electric sockets were not right the near mirror,

Evening meal was a little disappointing as at 7pm they only had 1 portion of sea bass so had to have fish& chips as they didn’t offer any other meat free option. Breakfast was lovely

Stayed in February 2025

Cold rooms.

Rooms are spacious. Staff friendly.

Stayed in January 2025

The room was clean and comfortable and the breakfast was really good

Stayed in January 2025

Hot water tap in basin in bathroom had no water (hot or cold) - cold tap worked fine. We were unable to work out how to run a bath, so had showers instead. Room was quite cold and rather noisy due to proximity to motorway - The property really needs double glazing throughout. Looking for a socket near to the bed, we found the only one there was a round-pin socket, which is not British standard. The hook behind bathroom door was broken off and unuseable.

The hotel was conveniently situated. The bed was large and comfortable. The room was spacious.

Stayed in December 2024

The bed was rock hard and the room was cold. It was difficult to figure out how to get the heater to work and when I did, it didn't stay on and heat up the room. The duvet was very thin . I was charged an extra £20 on arrival because I had a dog. This turned a reasonably priced stat into an expensive one and wasn't worth the extra money. The hotel description is "per friendly" and stated there were dog bowls supplied but ithe receptionist said she Was new and didn't know where to find anything when I asked. Needs staff training. I don't see why I was charged £20,my dog was good as gold. Outside in the garden,there were no bins that I could find to dispose of poo bags . The carpets looked in need of a good clean. With a small investment in a few little details,thus would be a fabulous hotel again.

Quiet location. Near to the canal. Within short drive of places to visit Good for local walks with the dog. Friendly reception. Comfy pillows. Dog treats and poo bags in reception. Pretty garden.

Stayed in December 2024