Room is extremely small and the basin in the WC is so small that you cannot even wash your face.

Location. staff. cleanness and breakfast

Stayed in May 2025

Clean room, quiet location. Nice breakfast. Unfortunately ground floor room wasnt available but not a major issue

Stayed in April 2025

Not a great breakfast, could feel springs in mattress even though it was fine, could have been two pillows and the wifi password could be put in the room. Thought it was quite overpriced for what it was. Breakfast room layout was strange and with table reconfiguration, there would be a lot more space

Friendly staff, nice decor and location was phenomenal. Very happy there was a fan in the room too

Stayed in April 2025

The walls very thin,heard other guests pulling the blinds etc. The bathroom is very nice,but shower door doesn't open wide enough,and bathsheets would be good as the other towels are very small. When we arrived the lady on reception was very nice,but there were a couple of men who were rather miserable,not particularly welcoming.We wouldn't stay again as walls too thin,a shame cos it is in a good area.

The location,cleanliness,and the room.

Stayed in April 2025

The rooms are extremely small. They are so small that 2 people and 2 suitcases do not fit. It does not fit the images at all. When we asked about changing rooms they said they didn't have any and when we confronted the front desk that the rooms don't match the images they just said: Yes we know the images do not match and that they show something different. So you are actively tricking people. I understand that the facilities reflect the price, I would have just like to be informed in advance for what to expect.

The room was really clean and everything felt new. The breakfast was also really nice and had a lot of options.

Stayed in March 2025

Only complaint is that property was generally too warm, we switched our heater off the minute we got in and left it off the duration of our stay, but property being warm isn’t always a bad thing and understand they also have to think about other guests comfort

Very convenient location, clean, friendly staff. Exactly what we were looking for

Stayed in March 2025

The bed is close to the window and unfortunately, window has some gaps here and there so you can feel the air from the outside on your back while resting. Not so cool. Because the room was close to the entrance when someone was smoking outside you could feel it inside the room.

Location is perfect. Close to the metro around nice neighbourhood. Bed is quite comfy place is clean. Stuff was friendly. Good for weekend stay. I got a single room close to reception where the bathroom is small. Like super small. You can sit on the toilet, wash your hands and take a shower at the same time. It doesn't affect my stay but if you are a bigger person you might have a problem fitting in.

Stayed in March 2025

For some reason, not experienced when staying before, the bed would move away from headboard, maybe some casters on feet of bed would sort it.

Location excellent and hotel very secure .

Stayed in February 2025

we came in January and there was no heat in our room, they 'tried' to fix it and we survived but the shower situation sucked and was one of the worst we ever had. We were on the third floor and there was plenty of cold water but try and have a luke warm shower in winter....brutal. no water pressure and no heat. It was the worst part of our day

We loved how close it was to Hyde Park, the Metro and the trains. Breakfast was fulfilling

Stayed in January 2025

Stairs up to the forth floor rooms, were difficult with luggage or after a hard days sightseeing around London

Good location, friendly staff, decent sized room and ensuite

Stayed in January 2025

The beds are uncomfortable, being actually extended couches.

The rooms are tiny, but clean, location is good, breakfast very good. The staff is helpful.

Stayed in February 2025

Room with a window view into a narrow, awful, unkempt courtyard, home to a lively pigeon community – with everything that comes with it. Because of that, we won’t return to this hotel anymore.

Good location, clean, renovated bathroom

Stayed in February 2025

Our TV didn't work, we didn't mention it as a problem to the reception as it wasn't a massive issue for us, just would've been nice if it had worked! The mattress felt as if it maybe needed to be replaced, could feel all the springs and it wasn't the most comfortable.

Breakfast was nice, simple but kept us full! Rooms & public areas were really clean! Had plenty of tea/coffee in the room & there was plenty of towels for a 3 night stay! Overall really happy with the service & price!

Stayed in January 2025

Room staff lady was extremely rude, room was tiny, TV was tiny, bathroom had a two inch step in to it which was a huge toe stubbing hazard especially in the dark, which happened a few times.

Very clean, lady on front desk was brilliant, location was excellent.

Stayed in January 2025

Terrible wifi, sound proof

Kind staff, good location

Stayed in January 2025

Unfortunately the building works start at 8am and end at 6pm. Constant loud drilling. Not great if you have jet lag. The bath tub plug was broken so could only have a shower. A bit tired but clean.

The location is amazing and it’s inexpensive.

Stayed in January 2025

Every so often there was so really loud noises, it sounded like it was from the hotel… not too sure but kept waking me up

Easy to get to and all staff were nice

Stayed in January 2025

We expected them to clean the room while we are out but we spent two days with same towels and no toilet papers. The ground is always making noise while walking this is not nice

Breakfast 10/10

Stayed in December 2024

No elevator and no helpers to get the luggage up to the room!

Stayed in November 2024

The shower head was too short and I am 1.60cm. The room is not soundproof at all, I could hear everything in the next room.

The room was small and very warm and the bed was cozy. The bathroom was nice.

Stayed in December 2024

No lift

Stayed in November 2024

Difficult to bring luggage to 4th level

Stayed in November 2024

It is a bit dark as we had a lower back room. And expensive for what it is, but that's London, not specifically this place

Central location

Stayed in October 2024

Well u gotta make sure to call to talk to them before because they might mess up your booking, as I ordered a double bed and they gave me a single so first 3 of 5 nights me and my brother were stuck in one tiny bed

Amazing location and good budget

Stayed in September 2024