Bacon to be better quality.

Okay, quality of the bacon not good. The breakfast was overpriced at £20. Many people don’t want a fully cooked breakfast but still have to pay £20 which is too expensive.

Stayed in May 2025

Stains on carpet. No mattress protection on .bed.and what ever they washed bedding in smelt stale..heating did not work staff said electricity was fixed. came with 2 fan heater to warm room. Staff did say sorry.

Room 308 the shower. bed room service for pizza £20 was excellent. Deluxe room street view

Stayed in May 2025

Cosy hotel, with direct view on the pier. Dog friendly. Friendly staff.

Stayed in May 2025

Seagull trying to get in the window. Very hot room on the top floor.

Lovely sea view.

Stayed in May 2025

Faultless

Early evening piano entertainment by “Big Al” was exceptional and unexpected. Also all received a complimentary glass of wine. What a bonus

Stayed in April 2025

Nothing, just an amazing experience.

Absolutely everything was perfect. Even before we arrived staff answered emails and made the whole 'trip' easy breezy. Greeted on arrival and taken up to our room. Meals were amazing and service absolutely first class throughout our trip.

Stayed in April 2025

Breakfast buffet lukewarm

Loved the high standard to public areas , great spacious room and the vintage lift.

Stayed in April 2025

Great location, beautiful view from the balcony.

Stayed in April 2025

Staff are very friendly

Stayed in April 2025

Minor disappointed on following; Hotel only has steps leading to entrance, no accessibility ramp. Room was not as I expected from the image of the executive room, (assumed there would be a sofa or breakfast table) carpet had a few burnt stains, rooms need minor maintenance update. No peephole, room had traditional key with no number on it, so remember your room number! Room Fridge, dressing gowns and slippers are upon request at reception. However staff can accommodate to add anything to their own hotel fridge. Unfortunately, out of stock on disposable slippers, therefore had to go into town to buy a pair. Finally for vegetarians very limited on breakfast, no veggie sausages! Very basic for breakfast. However, the dining staff made up for the comfortability and welcome.

Stayed at the Chatsworth Hotel in Eastbourne with elderly mother for a mini holiday. Booked this hotel due it’s stylish, classic décor and location. Standalone building with 4 floors. Beautiful traditional entrance and dining room, lounge and bar room with 1900 elevator lift with seating inside, such a beautiful feature. Booked an Executive King size bedroom Seaview on the 3rd floor and received the corner panoramic room 303. Bathroom was huge, the best I had ever seen! Room size was large and closet space available. Tea/coffee facilities (kettle and coffee machine) and water bottles provided. TV had all the popular apps so you can log in to watch. Plug points modern with also USB sockets. Free Wi-Fi, connection was super-fast. Worth the price due to the epic view directly to the sea and the Eastbourne Pier, however bit of a obstacle to go onto the balcony, you need additional step to get onto it, hand grippers on both sides of the door. The guest relations staff, night duty gentleman, dining staff to the Hotel Manager were wonderful and exceptional! Professional, friendly and genuinely kind staff. They surely go far and beyond to ensure you have a pleasant stay at the hotel. Certainly, London hotels could learn about pleasantries etiquette from Eastbourne! There was a gym in the hotel and beauty treatment facilities. Guest relations can book a local taxi upon your request. One min walk to all the restaurants from fish n chips to Asian food. Eastbourne Pier is a 2 minute walk and the other direction is the historical Wish Tower. Overall beautiful and lovely hotel and certainly would stay again due to the location is perfect!

Stayed in April 2025

Nothing

Beautiful room, furnishings, bathroom. Friendly professional staff.

Stayed in April 2025

Thank you for the lovely Easter break! All was good. The staff was polite and helpful. The rooms we booked were nice and clean, with a nice view of the sea. The location is perfect, just across the road to the 🌊. All the best. Thanks!

Stayed in April 2025

Room phone to call reception didn’t work.

Location

Stayed in April 2025

Welcoming and friendly staff. Beautiful and clean room with a sea view. Our first small trip as a couple and was the perfect stay. Thank you for our room upgrade :)

Stayed in April 2025

There was nothing we didn't like 👍

Lovely no fuss hotel, all the staff were brilliant 👏 we've stayed in loads of hotels yours we will becoming back to hopefully in June. Thank you for your great service, good value and brilliant service and professional staff 😘🙏👍

Stayed in April 2025

Nothing! We couldn't fault it for the money.

The building is stylish and imposing. The location is excellent. We enjoyed the original lift which is a lovely feature. The room was large and comfortable. Staff were very helpful.

Stayed in April 2025

Bathroom supply’s could be of better quality. Large bath towels would be very nice.

The manager or owner my very welcoming and worked very hard to ensure his guests satisfaction. Well above and beyond what a guest would expect.

Stayed in April 2025

All the staff went out of their way to be helpful. Superb location

Stayed in April 2025

The only downside that room was really warm and there is no ac but windows can be open so we made it work. ☺️

Interiors, ambience, lift, marbled tiled bathroom. Tidiness.

Stayed in April 2025

Massive room and bathroom with dual aspect windows looking out to seafront. Great location and lovely staff.

Stayed in April 2025

N/a

Just excellent service as ever and the rooms are immaculate.

Stayed in April 2025

Lovely hotel with a great location and friendly staff, only downside was we found a toenail on the floor of our room which had clearly been missed by the cleaners! Other than that it was perfect and we would definitely stay again if we're in Eastbourne.

Stayed in April 2025

Not much

The position and the decor

Stayed in April 2025

Welcoming and helpful staff. Excellent location on the Parade for our short stay. Spotless room. Only downside was the ‘dribble’ of water from the walk-in shower, which we assumed might have been a water pressure issue to our 4th floor accommodation. Otherwise a very enjoyable 2-night stay.

Stayed in April 2025