Clean well situated . Good sized room

Stayed in August 2025

However, the room lacked natural daylight as it only had a small corner window. Also, parking comes with an additional charge, which was quite disappointing.

Our stay was good, and the location is perfect for exploring the town. The breakfast was exceptional, and the food was great.

Stayed in August 2025

It was expensive, and in addition I had to pay the car parking, and other 25£ to have the room ready at 1PM

Nice place

Stayed in August 2025

The room was not what we expected based on the photos when booking. The carpet was frayed and dirty looking, the leather on the bottom of the bed was whipped and frayed, and the wooden unit under the tv was very badly chipped and broken on the corners, We requested a room change but was told the hotel was full and to ask again following morning. We did and were told the hotel was full and no rooms available, even though we saw people checking out and multiple guests checking in hours later. Room we got was very poor , but friends rooms were a lot different, rest of hotel is beautiful, & ckean and modern, but would not stay here again based on the room we were allocated.

Bar staff were very nice ,helpful, professional and friendly . Maintenance man who fixed our heater in the room was friendly, efficient and got the job done super quick. Check in staff could have been a bit more friendlier, or helpful when approached with an issue.

Stayed in August 2025

We booked breakfast and were advised we would have to sit in the bar area because we had dogs - this was not a problem, what was a problem was no table laid and ready for us, we had to wait for someone to come and lay up for us

Stunning building. Very comfortable

Stayed in August 2025

Fantastic location, very close to the centre of town with lots of lovely shops, cafes, bars and restaurants as well as the castle about 5 minutes walk away. The bed was nice and comfortable. We didn't eat there, but the restaurant looked lovely. The staff were very helpful and friendly.

Stayed in July 2025

The bed was in need of being replaced, the material was peeling off the base a few what looked like bleach marks on carpet no air conditioning however there was a fan provided which wasn't very powerful.

Staff member at check-in Aille( not sure if that is correct spelling of her name) please accept my apologies if its wrong, however she was really nice, friendly, welcoming. Great customer service 👏. Room was clean, bathroom was big shower was excellent 👌.

Stayed in August 2025

The room is too much hot in the summer

The bedroom and the bath was really fine, the location is perfect

Stayed in August 2025

Breakfast service was slow, with limited options and underwhelming quality. Parking came at an extra cost and was handled by a third party. My room felt small, uncomfortably warm, and showed some wear. Check-in was also delayed, as the reception doubles as the bar.

Just a short walk from Stirling Castle and other historic sites, the hotel offered modern bathrooms with excellent showers and comfortable beds.

Stayed in August 2025

The property is gorgeous, we neat and smart.

Stayed in August 2025

The lift only goes to the first floor so we had to drag our suitcases up one floor as we stayed on the second. The breakfast bar was fine but not super veggie-friendly. They whipped up a very nice vegan breakfast for me even with the vegan sausages missing (they were out).

Very nice bathroom, big bath tub perfect for a relaxing bath. It's a 10 minute walk from Stirling Castle.

Stayed in August 2025

The poor breakfast person was totally overwhelmed. 1 person to manage 50 breakfast guests. With empty cereal packs piled up on the buffet and no coffee. I mentioned it to the receptionist who told me he was fine and if he needed help he would have asked... um ok?

This was such a disappointment. I was really looking forward to staying in this beautiful old building. The lobby and bar and breakfast area looked like the inside of an 80s cruiseship. The rooms were dated and furniture in need of repair. The bathroom was big and nice. I could barely open the window more than a centimeter and it was hot.

Stayed in July 2025

Pillows weren’t great and the walls need a paint.

Good location, room was clean with everything we need.

Stayed in July 2025

Nothing

Room was clean, shower was excellent. Staff were polite and courteous, warm welcome. Room was small but we were only staying overnight, bathroom was a good size.

Stayed in July 2025

Prices of anything in Scotland are really expensive. Double on places than at home on Canada. My VISA is worn out

Good location downtown up on a hill. I found the bar very expensive. $42.00 for two coffee with a shot of Bailys was a bit rich. The breakfast was good but ran out fast. Coffee was the hardest to get in the morning.

Stayed in July 2025

Lifts were in darkness had to carry luggage upstairs

Didn't have breakfast

Stayed in July 2025

Base of bed had probably seen it's time it was comfortable but the pvc was quite obviously coming off, and there was no lights in the lift

Pretty central location, lovely staff, clean,

Stayed in July 2025

Everything fine.

Excellant location for visiting Stirling. Large, comfortable room.

Stayed in June 2025

We have friends who wouldn’t be able to upgrade because of the walk to the better rooms. Lift lighting didn’t work

The location was great for eateries as they didn’t cater for evening meal

Stayed in July 2025

Felt it was a bit overpriced as far as bed comfort and size of room.

Unique building and history. So close and walkable to shops/restaurants/Stirling Castle. Super friendly gal checking guests in

Stayed in June 2025

I would have liked the room to have bee n a little bigger. It felt like we were squeezed into a corner.

Our room was very small, with no mirror so had to ask a member of staff to get me one. Location was very good. There was only ever one waiter on at breakfast so he was always very busy and sometimes we had to wait for things like butter, plates etc.

Stayed in July 2025

Lack of staff and no hot meals served at night

Centre to city

Stayed in July 2025

Rooms are very warm. There was a fan provided which we should have used but didn’t want to disturb the little one. Hot water was not very hot. Baths had to be topped up with the shower to make it warmer.

Great location. Went with family and we were 5 mins walk or less to castle. 5 minutes walk or less to shops and restaurants and around 10-15 minutes walk from bowling. Easy drive as well if ye wanted to use car. Rooms were very clean and had everything we needed minus a fridge which would have been handy for the wee ones milk. A travel cot was provided with no hassle at all from hotel when requested at 2 days notice. Staff were great we noticed how polite everyone was. Breakfast was really good. Cold options available in a buffet style and then you can order hot food which comes roasting and was very nice.

Stayed in July 2025

Dog in the room next door was left unattended and constantly barked for 2 hours . Car Parking charge on the hotel grounds is probably unnecessary.

Location was good Cameron behind the bar very polite and helpful.

Stayed in July 2025