It would have been hot in summer. We traveled mid May.

Beautiful rustic historic building close to Paddington Station (1.3km). Room for 4 was big with 4 really comfortable single beds and a living room area. Windows that opened were wonderful as otherwise it would’ve been hot. It’s not modern but full of charm which we liked. The bathroom was an older tub shower combo but pressure was good and it was very clean. It was quiet enough on the 3rd floor and we enjoyed our 4 night stay. The staff are also very service oriented and go out of their way to please you. I would stay again. It’s also right next to Hyde Park which was great for morning runs and walks. Good pubs nearby and tube stations/buses. We like walking so it was close to Notting Hill as well (20 min). Good value.

Stayed in May 2025

Nothing at all. The only thing we’d change is the complimentary shower/shampoo gel which was in individual small bottles. Refillable ones would perhaps cut down on plastic use. That’s all.

It’s location, it’s comfort, it’s cleanliness and the staff who were all so kind, friendly and helpful. It made staying in London such a pleasure.

Stayed in May 2025

Nothing

So close to the tube Hyde park

Stayed in April 2025

It’s basic but clean and good value for money.

Great location.

Stayed in May 2025

Music was quite loud in our room from the event being held downstairs. Room was basic but ok.

Great location; nice bar downstairs. Room had a bath.

Stayed in February 2025

My last room 319, had an adjoining door closed off, with guests in 318, sounding like they were in my room when they coughed or spoke. Maybe the door needs to be sealed, or built in. My initial room 404 was very small and hot, but clean and only slept in.

The lovely staff, relaxing dining and lounge areas were fantastic. The other amazing feature is the location. The rooms were very clean. Would recommend to friends.

Stayed in May 2025

The continental breakfast was very good and enabled us to head out for the day. The location was near Lancaster Gate tube and Hyde Park. The lounge atea was very comfortable when we came back from our day out. Very impressed with the cleanliness

Stayed in May 2025

The room was a bit small.

The bed was super comfortable

Stayed in May 2025

A better choice of teas and coffees in the room - i.e no decaf and not enough milk. Some eggs for breakfast would have been nice.

A lovely room good size comfortable beds. Quiet. Excellent location next to Hyde Park just 15 mins walk to the Albert Hall and another 10 mins to Museums

Stayed in May 2025

Location is ok and near good eating facilities if needed.

Stayed in April 2025

Location, opposite Hyde Park and in a nice area with restaurants and pubs in close walking distance Clean and comfy rooms Excellent breakfast Friendly staff

Stayed in April 2025

Our rooms had very squeaky floors. So it was hard to stay quiet. The whole floor seemed that way. If you like a little more character this is a great place.

This was a great location with easy access to buses, the tube, and taxi’s. We had a very easy time exploring the city. The staff was very friendly and helpful.

Stayed in May 2025

The floor was squeaky

Most everything

Stayed in April 2025

Poor water supply in shower

Excellent location close to tube station & city centre. All staff very nice

Stayed in April 2025

the size of the room was fantastic, friendliness of staff and excellent location (close to Paddington but on central line)

Stayed in April 2025

Plenty of places to eat nearby and easy access into London shopping.

Stayed in February 2025

Breakfast a bit boring

Clean

Stayed in April 2025

I know they are necessary, but the spring loaded fire doors in the hallways were a pain with moving luggage.

Location Clean

Stayed in March 2025

The breakfast very limited

Location and the staff

Stayed in April 2025

Nothing at the hotel could have been better

We did not have breakfast as wanted to explore the area

Stayed in April 2025

Excellent location, so close to Paddington station & tubes. Added bonus of Kensington Gardens being just around the corner & good restaurants for evening meal. The rooms were larger than expected, bed super comfy & very quiet. Will definitely book again 😊

Stayed in April 2025

Room very hot on arrival. We did have a fan to use after verifying heat was really turned off. Toilet seat broke on 3rd day but they fixed it. Fan, window open and drapes closed during the day kept room comfortable to sleep. Towels, extra needed to be obtained, as I have long hair. Good water pressure and quick hot water in shower. Has separate vanity for make up. Great bedding! Not a lot of outlets and bring adapters. Breakfast at £10.00 each/day was perfect. I would use it again, but others who don’t appreciate the old charm would opt for newer/updated facilities. Staff helpful! Dry cleaners and laundry around corner. Family run restaurants right around corner excellent Italian, breakfasts and pubs. Kensington gardens across street from tube stop- Lancaster Gate which is 5 minutes walk to hotel. Extremely convenient-11 minute walk to Paddington station to catch express to Heathrow airport. All in all great neighborhood.

Stayed in April 2025

Very nice hotel. The location was perfect. Just 3mins walk to Lancaster gate central line and the Hyde Park in the front of the hotel ! The staff was very nice. The only problem was the bed size. The double bed should be 180cm or at least 140cm. It was just too small for 2 persons. Otherwise i highly recommend the hotel. WE will be back soon and ask for 2 single beds next time

Stayed in April 2025

The floor in room 303 is very squeaky.

Very friendly reception staff

Stayed in April 2025