Reviews of Crowne Plaza Solihull by IHG 4 stars
61 Homer Road, Solihull, B91 3QD, United Kingdom
#3 of 10 hotels in Solihull
Guests' ChoiceReview score
Based on 2070 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.3
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Facilities
8.7
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Staff
8.9
-
Value for money
8.2
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Free WiFi
8.5
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Reviewed: 18 May 2025
Breda
Ireland14 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Lifts were a little temperamental
Everything
Stayed in May 2025
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Reviewed: 17 May 2025
Brian
United Kingdom9 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room with Lounge Access
- • Stayed 1 night
car park was a charge
Stayed in May 2025
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Reviewed: 12 May 2025
Rolf
United Kingdom3 reviews9.0“Good location.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 4 nights
Quite good selection of red wine on the menu. BUT the two I ordered was out of stock! Very disappointing.
Room size was very good.
Stayed in May 2025
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Reviewed: 10 May 2025
Linda
United Kingdom58 reviews1 helpful vote8.0“Very enjoyable stay”- • Leisure trip
- • Couple
- • Standard Queen Room with Lounge Access
- • Stayed 1 night
We upgraded to a Club room and were disappointed that there was no snacks, eg biscuits, crisps available in the Club lounge. Evening hot food and canapes were good.
Speedy check-in. Very clean, quiet and comfortable room. Staff efficient and friendly.
Stayed in May 2025
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Reviewed: 6 May 2025
Ugo
United Kingdom74 reviews5 helpful votes9.0“A relaxing and family-friendly stay with great service, comfortable rooms, and a perfect location”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
Nothing really
We had a lovely Easter weekend break at the Crowne Plaza Solihull. We specifically chose this hotel because it allows children in the pool, and it didn’t disappoint. On arrival, Jessica at reception was incredibly helpful—although our request for interconnecting rooms didn’t come through via Booking.com, she ensured we had adjacent rooms and moved us to interconnecting ones the next day. The rooms were spacious, clean, and had everything we needed. The shower had great water pressure, and the hotel’s location is perfect—close to parking and right by Solihull town centre and the mall. Josh, who checked us out, was also very kind and professional. We thoroughly enjoyed our stay and would gladly return!
Stayed in April 2025
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Reviewed: 5 May 2025
Emma
United Kingdom9 reviews9.0Superb- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Nice, clean hotel
Stayed in May 2025
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Reviewed: 5 May 2025
Tom
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
There were no things I did not like.
Clean, friendly.
Stayed in May 2025
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Reviewed: 5 May 2025
Usman
United Kingdom2 reviews9.0“Great location, grounds and staff”- • Leisure trip
- • Family with young children
- • Premium Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Paying for parking - not enough EV charging
Excellent grounds and location. Nice pool albeit a tad cool in temp.
Stayed in May 2025
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Reviewed: 4 May 2025
Paul
United Kingdom6 reviews9.0Superb- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Could do with more hooks to hang towels in bathroom. Also a few more coat hangers in the wardrobe.
Clean, spacious, well laid out public areas. Smelt lovely! Staff were excellent.
Stayed in May 2025
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Reviewed: 3 May 2025
Janet
United States11 reviews9.0“Very enjoyable stay Its a really nice hotel”- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 1 night
Nothing
Breakfast was good. Room was great. Location was exceptional
Stayed in May 2025
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Reviewed: 3 May 2025
Andrea
United Kingdom24 reviews1 helpful vote9.0“Trip to solihull”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Pillows..hard and lumpy
Good breakfast Nice friendly staff Good room with air-conditioning for the hot weather we had
Stayed in May 2025
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Reviewed: 28 April 2025
Michelle
United Kingdom5 reviews9.0“Comfortable stay & was getting married so was very nice”- • Leisure trip
- • Group
- • Premium Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Housekeeping waiting aT the door ready to clean your room
Property was very lovely as you first walk in food was great & staff are so friendly especially Rachel on the front reception desk she was very helpful
Stayed in April 2025
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Reviewed: 28 April 2025
Steve
United Kingdom81 reviews1 helpful vote9.0“Pleasant stay in a comfortable atmosphere”- • Leisure trip
- • Group
- • Standard Room
- • Stayed 1 night
The pillows were not so comfortable.
The room was spacious and breakfast was good. Staff at reception and in the bar / restaurant were very friendly and helpful.
Stayed in April 2025
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Reviewed: 27 April 2025
Hayley
United Kingdom6 reviews8.0“Good stay”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
No hairdryer in the room
Location is great. Comfortable bed,
Stayed in April 2025
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Reviewed: 22 April 2025
Elaine
United Kingdom1 review7.0“Good”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
Shower leaked all over bathroom floor, reported fault on shower door after first night which wasn't fixed. Pool smaller than expected and changing rooms cold.
Sheets were great quality and room a good size. Breakfast lovely.
Stayed in April 2025
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Reviewed: 22 April 2025
Nathan
United Kingdom9 reviews9.0“Very good hotel nice rooms and beds. Good breakfast and nice location. Excellent staff/service.”- • Leisure trip
- • Couple
- • Standard Queen Room - Disability Access
- • Stayed 3 nights
- • Submitted via mobile
Very good breakfast
Stayed in April 2025
-
Reviewed: 21 April 2025
Nigobh
United Kingdom10 reviews1 helpful vote9.0“Nice hotel overall, we were unlucky with the room allocation.”- • Leisure trip
- • Family with young children
- • Premium Queen Room with sofa bed
- • Stayed 1 night
- • Submitted via mobile
Bed was very soft. Room was opposite the lifts and next to the stairs so very noisy.
The room was clean and modern. Breakfast was good with high quality food and good choice.
Stayed in April 2025
-
Reviewed: 21 April 2025
Louise
United Kingdom3 reviews9.0“Excellent and I will be returning. I also love the room layout and space you get in these rooms.”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
The only thing was the second room we booked was cold. While the radiator was on in my room, it didn't work in the room where my husband and son was staying. However, we raised it twice with the front desk and on the second occasion the person at the front desk took it upon himself to get a heater and deliver it to our room, which I was very impressed with.
I love the location, atmosphere and staff at this hotel. This is our second time staying here and I this will always be my first preference when staying in Solihull to visit family. The breakfast, service, cleanliness and food in general was excellent.
Stayed in April 2025
-
Reviewed: 18 April 2025
Kevin
United Kingdom1 review9.0“Highly recommended - would stay again! Good location to Solihull centre, with bars and restaurants”- • Leisure trip
- • Family with young children
- • Premium Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Swimming pool was just okay, small pool and shape half moon style so couldn’t get any laps in. (Water was cold)
Breakfast was fantastic! Good service and a wide choice on offer.
Stayed in April 2025
-
Reviewed: 15 April 2025
Alice
United Kingdom1 review7.0“Would come again our stay was overall good”- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
We paid £29 for a 1 burger and a couple of fries This was room service was quite shocked when i heard the price
Lovely but menu is a little pricey so is room service
Stayed in March 2025
-
Reviewed: 14 April 2025
Stephen
United Kingdom8 reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
Overall a pleasant stay - a few things like the £10 parking per day charge was a bit of a let down. No real butter available at breakfast which was sad.
Stayed in April 2025
-
Reviewed: 13 April 2025
Anthony
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Extremely friendly staff, excellent location
Stayed in April 2025
-
Reviewed: 13 April 2025
Boughton
United Kingdom1 review7.0Good- • Leisure trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Pillows were hard. No vanity sets in bathroom. Poor selection of teas.
Size of room, good air conditioning, cleanliness
Stayed in April 2025
-
Reviewed: 7 April 2025
Donna
United Kingdom6 reviews7.0“Great Location for Town Centre & to reach Airport”- • Business trip
- • People with friends
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
The staff at the property are very friendly and polite, especially the breakfast crew - they go out of their way to make sure you are happy and catered for. We had requested a twin room as we were friends travelling together for a course, we booked a room together to keep costs down. We were given a double room.. When we asked if this could be rectified it was a hard no, saying they had no more rooms available and that was the problem with booking through booking.com. Also bit of a tip, beds are OK, but take your ow pillow if you don't like hard pillows. The location is ideal in the centre of Solihull and five minutes from the M42 if you wanted to stay prior to going to the airport.
Stayed in April 2025
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