32-34 Henry Street, Liverpool, L1 5BS, United Kingdom
#86 of 104 hotels in Liverpool
Guests' ChoiceBased on 2726 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.7
Facilities
7.3
Staff
8.7
Value for money
7.7
Free Wifi
7.8
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End of dialog contentReviewed: May 9, 2025
Ezra
United KingdomThere is not much to say. I liked everything.
Pretty clean. It's also good that theynprovide kettlemin a room.
Stayed in May 2025
Reviewed: May 4, 2025
Kayleigh
United KingdomThere was a really strong plumbing smell when you reached the bottom floor. Unfortunately you could feel the springs of the mattress and the pillows were of different quality, one was much flatter than the other. There was a tv but the remote didn’t work to turn it on. There was an a/c unit but no remote for it. Thankfully the room temp wasn’t too bad. There was a tiny heater if you needed to add warmth in. There was a constant whirring/buzzing noise that never stopped. The smoke alarm light kept flashing red intermittently which made it harder to fall asleep. And the doors weren’t quiet shutting at all so any guests coming in late made a noise.
The location was ideal. The pod was cleaned well. Staff were pleasant. The shower worked well. This place is ideal if you only plan to put your head down after a night out or if you bring earplugs which i accidentally forgot!
Stayed in May 2025
Reviewed: April 29, 2025
Ian
United Kingdomair con not working . fan heater abit noisy
clean and tidy good value
Stayed in April 2025
Reviewed: April 25, 2025
Lisa
United KingdomSmoke alarms went off all night an the is no windows didn get any sleep left a day early then we shud of an the manager was supposed to get in touch may be to give us some money back as I could not of had a night like that again
Nice little place staff wer very nice
Stayed in April 2025
Reviewed: April 20, 2025
Jack
United Kingdomthe key holder for the lights and power was cellotaped into the wall and you would have to hold it to keep the lights and air conditioning on
Very good location in the city centre, walkable distance between the places we visited
Stayed in April 2025
Reviewed: April 19, 2025
Adele
United KingdomEverything clean and in good working order, all necessary amenities provided. Comfortable and well located, basic but excellent for the price. Staff friendly and helpful, all interactions efficient and pleasant. Thanks for an effortless stay.
Stayed in April 2025
Reviewed: April 19, 2025
Shirley
United KingdomIt was nice and clean and the staff was very nice
Stayed in April 2025
Reviewed: April 6, 2025
Brian
United KingdomYou could hear noise from the other rooms
Location was good
Stayed in March 2025
Reviewed: April 3, 2025
Peter
United KingdomLate booking for a football match. Best price I could get for anything city centre wise that wasn’t a hostel
Stayed in April 2025
Reviewed: April 3, 2025
Mark
United KingdomGreat staff, and relatively quiet rooms.
Stayed in April 2025
Reviewed: April 2, 2025
Marco
ItalyWiFi was very bad, the room was extremely small, just the bed and there was no windows. The room was in a basement
There was tea and biscuits in the room
Stayed in March 2025
Reviewed: March 30, 2025
J
SpainStubbing my toe while stumbling out of bed in the dark was the worst thing about my stay … just about everything else is highly recommended.
Less than 40 quid to stay in the heart of Liverpool on a Friday night was a bargain. Just around the corner from all the night life - great to see so many mostly young people enjoying themselves. Hotel just behind Dale Street looks fairly new. Very easy check-in with vending machines in reception. Downstairs through a maze of corridors to small, basic but cozy windowless room. Rooms are tightly packed and I heard a phone conversation from my next door until I switched by noise cancelling headphones. The ‘pod’ is all u need for one person - a tighter squeeze for two people tho! Bed is wide & comfy with two pillows and space underneath to store bags - could do with a bed shelf to park your phone or cuppa . And needs a reading spotlight in addition only room light. There’s a good size TV on wall next to air con unit controlled by wall control. I could not switch it on but room temp was ok anyway. There’s also a wooden unit to hang your clothes and a kettle with cups to make tea/coffee/hot chocolate provided - but no biscuits. But there is a hairdryer. Spartan bathroom with small cubicle shower with tons of hot water … too hot because I found the shower temperature impossible to control with danger of scalding - room 123 needs fixing!
Stayed in March 2025
Reviewed: March 29, 2025
Mark
United KingdomAs soon as you opened the corridor door you could smell my room, the smell could only be discribed as damp mould as if the place had flooded and left, which wasnt a great to say the least. When asked if I could swap rooms I was told I couldn't as they were full. Luckily I had only booked the place to sleep as was out for drinks. When back in the room the smell was awful. The room was not soundproof as stated as could here everything being said and done from all rooms around mine through till morning. I decided to check out at 06:30 as soon as I woke due to the smell, unfortunately when getting dressed and going home all my belongings, clothes and bag smelt exactly the same! Not good.
Stayed in March 2025
Reviewed: March 29, 2025
Sean
United KingdomUpon entry, could smell a residual smell of what smelt like bad drainage, room stack of a Blecchy type aroma. Woman Manager seemed to have what should of been private work conversation with a staff member on the front, instead of
Decent price, location and staff were pretty sound
Stayed in March 2025
Reviewed: March 26, 2025
Rajwant
United KingdomThe shower was not working properly, neither was the heating working. The staff did sort the shower. Location good and the staff were helpful
Stayed in March 2025
Reviewed: March 23, 2025
Christopher
United KingdomNo windows and size of room
Location
Stayed in March 2025
Reviewed: March 20, 2025
William
United KingdomNo hot water for a shower
Location and price
Stayed in March 2025
Reviewed: March 18, 2025
Rebecca
IrelandThe staff are amazing so kind and welcoming
Stayed in March 2025
Reviewed: March 16, 2025
Amanda
United KingdomI couldn't get the heater to get warm and the room was a little smaller than expected
The bed was comfy, the staff was nice and helpful and it was pretty good for the price
Stayed in March 2025
Reviewed: March 15, 2025
Christina
United KingdomNot as clean as I would like and the bathroom was freezing.
It was a nice room, small but perfectly formed. And lovely and warm in bedroom.
Stayed in February 2025
Reviewed: March 12, 2025
Malcolm
United KingdomShower did not work first night. No windows. Poor ventilation.
It was just a basic room to crash for the night. Felt it was expensive for a place just to sleep and freshen up.
Stayed in March 2025
Reviewed: March 10, 2025
Braithwaite
United KingdomThe room was really cold .
The location was excellent for central Liverpool.
Stayed in January 2025
Reviewed: March 7, 2025
Imran
United KingdomNo complaints
It's a great place to stay. Loved the location of the hotel as it's only a 10 minute walk to concert square. The staff here are great and makes you feel at home. I was here only for one night but would definitely come back!
Stayed in February 2025
Reviewed: March 3, 2025
Ruairi
United KingdomThe staff are very friendly, always soneone on the front desk shoud you need anything.The rooms are ideal if you just need a place to sleep and are out and about most of the day. Only negatives I can say is that the shower is extremely small, similar to what you'd find in a cabin on a ferry, and the pillows were very hard, but that may suit some more than others. The room was very clean.
Stayed in March 2025
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