Good breakfast.Good location.Nice room.

Stayed in April 2025

The fridge made a hell of a din, unplugged.. problem solved. I had problems with regulating the shower, it was scalding, I couldn't work out the cold from hot. I tried individually but both poured out hot water. I was wary of using it. I gave it a miss as I was returning home. Also the sink took 10 mins to drain. Old plumbing !! I'd have liked a bedside lamp .. Apart from that .. nothing !!

I'd read negative reviews so was a bit wary. I stayed just for one night. I'd booked an economy single .. I was just going to sleep there not host a party ! I had room 274 .. up a couple of flights of stairs and sort of set on its own. It was small, had a single bed with pristine white linen, towels and a snuggly duvet. A tiny shower room..the toilet had a chain pull I haven't seen one of those for years! and very importantly a kettle! Stayed close by before so aware of train rumblings and packed earplugs .. no problems there I'd opted for breakfast, I'm not a cooked breakfast person but what i saw a family tucking in to was freshly cooked and looked lovely!! What was on offer otherwise was more than adequate.. I had a big bowl of muesli, Greek yoghurt fruit and honey, egg, cheese and toast, 2 big mugs of coffee and juice... and lots of other choices like cakes and biscuits were available I was happy with this hotel, economy yes .. but with an economy price. Sometimes people want luxury at low price hence all the negativity All the Staff were very helpful and pleasant, check in /out easy . I'd certainly stay again without hesitation x It's perfectly located for Paddington Station x Thank you Dolphin x

Stayed in April 2025

My room was on the ground floor with a small white walled courtyard outside A light from an adjacent window was bright and the rooms curtain was not light proof allowing too much light into the room at night.

Stayed in April 2025

You need to pay extra for some sausages & backed beans. Otherwise good breakfast. Limited towels supplies, no towels for face wash, no face cloths.

Stayed in March 2025

We recently stayed at the Dolphin Hotel as a family of five, and while it may not be the most luxurious option, the location truly made it worth it. The hotel is just a short walk from Paddington Station, making it incredibly convenient for getting around London. We were able to easily access the Tube and train services, as well as explore the nearby areas, including Hyde Park and Notting Hill. It was an ideal base for our family to enjoy the city. The hotel itself isn’t fancy, but it had everything we needed for a comfortable stay. Our room was located on the top floor, which came with a bit of a challenge—there’s no elevator, so we had to carry our luggage up several flights of stairs. It wasn’t a huge issue, but it’s something to keep in mind, especially if you’re traveling with heavy bags or little ones. Despite the stairs, the room was perfectly fine for our family. It was clean, spacious enough for all of us, and had all the basic amenities we needed. The staff were friendly and helpful, and we appreciated the quiet, relaxing atmosphere after a busy day of sightseeing. Overall, this hotel is a great, no-frills option for families visiting London. The location makes it a solid choice, and the room suited our needs just fine. If you're looking for a comfortable and convenient place to stay without the luxury price tag, this hotel is definitely worth considering

Stayed in December 2024

Broken plug for lamp and batteries didn't work in TV remote.

Excellent location. Literally, a few minutes walk from Paddington. Breakfast was good. It was clean and comfortable.

Stayed in February 2025

We could hear the noise from the underground

Brilliant location within walking distance from Paddington Station

Stayed in January 2025

Hotel was in a lovely area and the staff were friendly. Breakfast was a little disappointing with not many options and we did not realise at the time of booking that we would be able to hear and feel what I assume was an underground line running very close to the hotel.

Stayed in December 2024

Lack of a lift might be a challenge for older guests and those with mobility issues. There was a little bit of street noise; this is central London, so that is to be expected.

Great value accommodation in a great location, ideal for a stopover in London. The staff are helpful, and pleasant and the room was itself very clean.

Stayed in January 2025

No lift, and I didn't fancy carrying my luggage up 3 flights of stairs, but I was offered a ground floor room.

A central location, in a leafy green square with a public garden, 2 minutes walk from Paddington. Good value, clean and comfortable. Breakfast available and plenty of eateries closeby. Also, tea and coffee facilities, and a fridge, in the room.~ Recommended!

Stayed in January 2025

Too small rooms

Close to downtown

Stayed in December 2024

Noisy

Good location

Stayed in December 2024

No lift, steep staircase and minimal space in the room.

Quiet area.

Stayed in December 2024

Room was on the 4th floor without lift so difficult to carry luggage upstairs due to narrow stairs. Breakfast room is small so hard to move around when busy.

The location is ideal for visiting London. We were able to leave our luggage on check out day so we could explore more.

Stayed in December 2024

Abysmal shower Tv not working

Location Cleanliness

Stayed in December 2024

No lift but understand with the age of the building.

Great location.

Stayed in November 2024

In need of renovation and major updating.

Great location.

Stayed in November 2024

The only bad thing this time is that we had a large group of 60 students staying at the property and they were really loud. We complained to the front desk but they said they had asked them to hush and if not they were charging them a fine. They should have been more pushy with them and they should have grouped guests in same floors instead of mixing reservations. Other than that I recommend!

This is the second time I stay here. The location is excellent, the breakfast is good and rooms are comfortable. I definitely recommend!

Stayed in October 2024

You can easily get access to this holel thanks to the transport means nearby(2 min from Paddington station). You can easily find restaurants and food stores within 5 min around the location. We were a family of 5 and the room was quite small but quiet and comfortable with its own bathroom and toilets. Sometimes you hear the underground but it does not prevent us from sleeping well. The breakfast room is very small if all residents are there at the same time: coffee eggs bread jam ham juices...everything you need is there! To conclude, we have spent a good time in this hotel.

Stayed in November 2024

No hot water in room

Great location , lovely staff, very clean ,

Stayed in October 2024

An alarm went off 5am in the morning. Like carbon monoxide alarm or fire alarm. No one checked in on us or apologised. I didnt fell back to sleep after that unfortunately.

That we were put in the first floor as we knew there was no lift in the building.

Stayed in September 2024

Rumble from trains below was unexpected - but then it's a big city - where much noise will pervade.

Stayed in September 2024

4 flights of steep narrow staircases was tough! The space and comfort of the room was adequate - the bathroom a little cramped.

Location perfect

Stayed in September 2024

The mixer tap in the shower didn't work properly. Cold then hot then cold....never consistent. Bathroom was tiny for someone over 1.80m

Hotel and room were very clean. And it was quiet. Convenience location. Mattress was good.

Stayed in September 2024