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Reviews of Gray Manor Hotel 3 stars

Gray Manor Hotel, Parkhouse Cross, Cholderton, Andover, SP4 0EG, United Kingdom

#13 of 22 hotels in Andover

Guests' Choice

Review score

Based on 712 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 19 May 2025

    8.0
    Great location, friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We found a couple of ants in the room, it was a ground floor one. The breakfast room was slightly confusing. It's obviously used for weddings, but it might have been nice to not be surrounded by bridal paraphernalia . The chairs were very wobbly, in fact one was actually broken. My elderly mother required a gluten free option and they toasted her bread separately for her, which was great, but the gluten free sausage had obviously been reheated in the microwave and was inedible.

    Good location, nice setting. Friendly helpful staff. Good sized light and well presented room. We were met in the car park by two large dogs, who showed us to the reception, which made us smile.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff was amazing from the moment you check in till you leave. Excellent breakfast and beautiful garden's.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious, old school hotel

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from roads

    Location and was dog friendly

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The staff were very welcoming and friendly. We weren't planning on bringing our dog but were so glad we did, he had the best time and loved every minute!

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Friendly, helpful staff.

    Stayed in April 2025

  • Reviewed: 11 May 2025

    9.0
    Good value for price paid with a very friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly, attentive staff. Nice, quiet location

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We couldn't get the television to work

    Friendly staff Stunning location Very nice breakfast

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    A perfectly decent hotel for a one night stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The soap in the shower was a bit rubbish (next time, I'll bring my own shower gel). The description on the booking.com website isn't quite accurate, there really isn't a lounge area that you can use (for example, if you've checked out and need somewhere to set up to do a little/take a call before you leave). Neither of these are deal-breakers for me.

    Clean, spacious rooms, plentiful free parking, good breakfast. Perfect for a one night stay for business. Staff are very welcoming. The highlight HAS to be the two absolutely massive dogs at Reception. What's not to like, really, for the price?

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The service and location

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    In need of some attention.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The general decor was tired & in need of updating, our shower head was hanging off the wall. The breakfast was basic (but good quality. )

    The staff were generally friendly & helpful.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Good location, friendly staff. Evening meals available until 9pm great breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, friendly staff. Evening meals available until 9pm great breakfast.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    Staff were very welcoming and friendly and couldn't have done more to help. However, staff were not always available, even to give keys back to. Having said this, facilities for dogs were excellent and so easy to access, including being able to go out at night time. The room was clean, albeit with some furniture damage in places (though this could have been dogs, so understandable!) As other comments have stated, updating would be a positive, but completely understandable in this climate that this may not be the priority. Staff were brilliant and made the stay.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    7.0
    Did the job but not as good as last visit
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door wouldn’t close, massive chip out of bath and, hopefully, limescale stain in toilet

    Comfortable bed and good breakfast

    Stayed in April 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Freshly cooked English breakfast

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Would definitely stay again for location and cost.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little tired and could do with a decour, but room was excellent

    Location to surrounding area is first class, I stayed for work which was perfect for me. Salisbury, Stonehenge, Andover all local

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A really convenient, friendly, comfy and extremely dog-friendly stay in a good location near A303. Great breakfast too.

    Stayed in March 2025

  • Reviewed: 17 April 2025

    8.0
    Good for stopover and quiet with good breakfast.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quirky but dated furniture. Other guests mentioned the dogs, I only saw them once and they were no problem.

    Excellent location close to the A303, but also quiet. Good breakfast. Super fast internet. Good choice of curries in restaurant and ample parking.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    8.0
    Quiet and comfortable,well priced.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was absolutely fine, cooked and tasted great.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    8.0
    Ample for an overnight works stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Decor was a little tired

    Friendly helpful staff, lovely dinner and breakfast in beautiful surroundings

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing staff - responsive, charming and helpful. Very dog and kid friendly. Nice premises and bar, great grounds, playground, really convenient, EV charge point. Lots of personality. Honestly perfect for what we needed with our family for an overnight stay after visiting local sites.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Would stay at this hotel again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with a bigger choice on the evening meal menu, but, having said that, the food that we had was lovely

    The staff are really friendly and helpful, hotel clean and breakfast was excellent

    Stayed in April 2025

  • Reviewed: 14 April 2025

    9.0
    Excellent, Pet Friendly Hotel, with wonderful staff and great value for money.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The extended areas away from the hotel and gardens still need some attention and tidying up. However, this didn't affect our stay, but stopped me gifting 10/10.

    Excellent customer service, and the staff were extremely friendly and helpful. Our dog came with us and she was treated with such love and care - this truly is one of the best pet friendly hotels we have ever stayed at. Conveniently close to the A303, with plenty of parking and facilities for electric vehicles to charge,

    Stayed in April 2025

  • Reviewed: 12 April 2025

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, great location, comfy, enjoyed the stay

    Stayed in April 2025

Showing 1 – 25

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