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  5. Reviews of Great Scotland Yard Hotel, part of Hyatt

Reviews of Great Scotland Yard Hotel, part of Hyatt 5 stars

3-5 Great Scotland Yard, Westminster Borough, London, SW1A2HW, United Kingdom

#190 of 1,083 hotels in London

Guests' Choice

Review score

Based on 487 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Room had no view, breakfast was delicious but area is too small, no natural light, no outdoor sitting area at hotel. Couldn't find lobby when I walked in

    Location was amazing, close to everything. Truly perfect. Rooms was very quiet as requested. Nice complimentary fruit and nuts upon arrival.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Excellent hotel and will definitely stay again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    A wonderful aesthetic to the property with lots of great individual features. Lovely place to stay in a great location for accessing all central London can offer. Staff very helpful and attentive

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 4 nights
    • Submitted via mobile

    Some items in the room were not functioning but maintenance was very quick to attend to everything.

    Close to sightseeing, in a historic hotel setting.

    Stayed in February 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Family with young children
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel

    Stayed in January 2025

  • Reviewed: 16 April 2025

    8.0
    Really comfy and perfect location for our stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy around 3-5 am Bed is comfy and bathroom facilities were great Room a tad small

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Really enjoyed it, one of the best London hotels in its class
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It is a lovely hotel, the staff are attentive, nice and friendly. The room was comfy, the shower was excellent and the toiletries were lovely

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I really like location. You go out of your hotel and you are on trafalger square. The breakfast is super nice and tasty. Especially, stuff is great. I forgot my hair clip, they found it and gave me back. Super grateful for that 😊

    Stayed in March 2025

  • Reviewed: 8 April 2025

    10
    You won't want to stay anywhere else!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Favourite hotel in London now, would not want to stay anywhere else. Super comfortable, amazing staff, beautiful hotel!

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great all round experience. Superb location and building. Staff very accommodating and professional.

    Stayed in April 2025

  • Reviewed: 26 March 2025

    9.0
    Comfy and close to attractions
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a little bit expensive, but you pay to be in a convenient location to major attractions which we were ok with.

    The location is within walking distance to transport, the London eye, Big Ben and Buckingham Palace, which was very convenient.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There could have been more food choices

    Great location and room was spacious.

    Stayed in February 2025

  • Reviewed: 10 March 2025

    9.0
    "This is a true hotel as you like it; small and beautiful
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    I wish the room rates were more "friendly

    I stay regularly at The Great Scotland Yard first of all because it is a relatively small hotel with super nice staff especially in the restaurant and the bar. (The other staff embers are also nice, but one has less contact with those). The hotel is in the old Scotland yard station in Westminster and one must compliment the architect and the interior decorators on a top job. You have to see it for yourself, but it makes it a to go to place even if the rates are high (but that is London for you)

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Visiting 10 Downing Street
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in a great location for what we needed. The room was lovely. The only thing that let the hotel down was the food. We had 3 meals there and they were mostly so so. Lunch was quite expensive and not great. Room service meal was mediocre. Breakfast was OK, except for lukewarm coffee. At all time, however, staff was nice.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was ideal and centrally located and the staff were very attentive. Especially our doorman, Mo, who carried our luggage three blocks to our taxi due to the marathon and street closures. Thank you. you went beyond and above expectations.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    Very comfortable stay and great staff
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Great location and fantastic service great comfortable rooms

    Stayed in February 2025

  • Reviewed: 21 January 2025

    8.0
    Quirky hotel, excellent staff, great location.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant not open Sunday and Monday evenings. Toilet not in main bathroom.

    Location. Decor. Staff. Bar Food, History.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    9.0
    Ideal location in central London. Expensive but not exceptionally so considering the facilities. Didn’t eat there but on
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My route to the hotel from Trafalgar Square down Whitehall was blocked by pro-Palestinian demonstrators!

    Good location, historic building, comfortable bed, excellent sound proofing. Staff very friendly and helpful.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Weekend trip to London
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, excellent bar and bar staff, good breakfast.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    8.0
    Excellent - but a bit pricey
    • Leisure trip
    • Solo traveller
    • King Room with Courtyard View
    • Stayed 1 night

    Price

    Very good location

    Stayed in December 2024

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Value for money on the breakfast a little dissapointing

    Loved the hotel facilities, bed was super comfy, great location

    Stayed in December 2024

  • Reviewed: 5 January 2025

    8.0
    Lovely hotel, friendly staff but not cheap.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Things weren’t explained properly.

    Lovely historic property.

    Stayed in January 2025

  • Reviewed: 16 December 2024

    10
    Great hotel, fab location, luxurious surroundings!
    • Business trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Always a fab hotel! Stayed countless times and love it!

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    If i was fussy check in is a little bit slow

    Second time staying here.Foyer beautifully decorated for Xmas Everywhere spotless and wonderful smell when you walk in.Staff are exceptional all friendly helpful and professional. Fab bar.Room was again spotless with complimentary drinks.Excellent shower.Couldnt wish for better location very quiet yet 2 min walk to Trafalgar Square.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    10
    We will always remember our stay and do hope to return.
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Fascinating property in unbeatable location. From here it’s a short walk up to Trafalgar Square or down to the Royal Horseguards and a stretch of the leg to Westminster Abbey or Buckingham Palace. And if you’re planning to take in the theatre, The Duchess of Malfi is right around the corner. This hotel is meticulously crafted in all respects to offer a unique, unforgettable experience. Staff were helpful and charming. Rooms were well designed and extremely comfortable. And since I love a theme as well as British crime and detective stories, I was in my element.

    Stayed in December 2024

Showing 1 – 25

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