21 Eastgate, Aberystwyth, SY23 2AR, United Kingdom
#34 of 35 hotels in Aberystwyth
Guests' ChoiceBased on 142 hotel reviews
6.5Cleanliness
8.1
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
6.8
Value for money
7.5
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2025
Rebecca
United KingdomShould have read further about the reviews as we didn’t realise that there was a nightclub underneath
The rooms were very clean and comfortable excellent value for money
Stayed in May 2025
Reviewed: 1 May 2025
Steven
United KingdomClean but basic. Great value for money.
Stayed in April 2025
Reviewed: 6 April 2025
William
United KingdomThe room was clean and the bed was comfy. Unfortunately, the fan was broken and the tv wasn’t well positioned. I wasn’t a fan of the lack of staff, and the interference from the nightclub - unfortunately I wasn’t aware of this, just didn’t realise that it was so loud.
Stayed in April 2025
Reviewed: 30 March 2025
Mark
United KingdomTo noisy
Stayed in March 2025
Reviewed: 23 March 2025
Carol
United KingdomNobody onsite or contact number to call if there is a problem. Room 10 bed is broken, the base has been put through so no support to the mattress. Noise is a big issue bar /club closed all day then opens later in the evening till 2.30 am. These details are not in the hotel details when booking with Booking. com .
Easy access to rooms. Basic toiletries but nice touch. Tea/coffee facilities adequate. Bedding nice .
Stayed in March 2025
Reviewed: 22 March 2025
Carl
United KingdomVery basic. Was noisy but not too bad
Location and the free toothbrush
Stayed in March 2025
Reviewed: 2 January 2025
Amarachi
United KingdomThere was no tissue papers in the bathroom.
I like that the room is cozy and clean as usual.
Stayed in January 2025
Reviewed: 20 November 2024
Ceri
United KingdomThe second door doesn’t lock. The first door was often found unlocked too which doesn’t feel super secure, although it’s Aberystwyth, so hardly a hotbed of crime. Ran out of supplies with no staff around to ask for more. Although to be fair, not a big enough issue for me to email or anything like that, just a little touch that could have improved it. Felt more like an air bnb than a hotel which isn’t quite the vibe I want from a hotel, but I understand the price reflects this.
Nice central location, above a club but we knew that so that doesn’t matter. We were on the top floor anyway so nothing seemed too loud. Check in was clearly explained. Room was clean with towels/tea/coffe etc. Room was quite comfortable, very large which I like and I loved the big window!
Stayed in November 2024
Reviewed: 17 November 2024
Emma
United KingdomNo parking but car park about 5 mins away.
Central location and easy check in.
Stayed in November 2024
Reviewed: 14 November 2024
Nigel
United KingdomI never read any reviews, didn’t realise it was above a pub/club. So it’s not ideal for families or the elderly.
Affordable, en-suite, dog friendly, close to everything
Stayed in November 2024
Reviewed: 27 October 2024
Joshua
United KingdomComfy bed clean room
Stayed in October 2024
Reviewed: 21 October 2024
Nathan
United Kingdom- Wifi was a little erratic, it was fine when it connected but it kept on dropping out every 15 minutes or so. - Extractor fan in bathroom didn't switch off automatically, had to be manually activated/deactivated.
- Ease of check in (both from a communication point of view and from actual check in process) - Decent size room - VERY good shower!
Stayed in October 2024
Reviewed: 14 October 2024
Ruth
United KingdomToo noisy and did t find that out till after paid
Clean and central
Stayed in October 2024
Reviewed: 12 October 2024
Jack
United KingdomThe tv didn’t have wifi so I couldn’t access anything on it, should maybe put a wifi password somewhere.
Was really clean, I like the self check in. Comfy bed.
Stayed in October 2024
Reviewed: 1 October 2024
Ian
United KingdomNice room good location
Stayed in September 2024
Reviewed: 30 September 2024
Dan
United KingdomIt’s very lively on a Saturday night which we did know about. Door handle to bathroom was hanging off and fell off when partner was using bathroom therefore was locked in.
Location is perfect for Aber, parking near the church (down the road).
Stayed in September 2024
Reviewed: 29 September 2024
Richy0077
United KingdomComplicated key codes, but it worked and is secure
The establishment did email us because it is above a nightclub which was really nice, but to be honest we didn't hear much sound.
Stayed in September 2024
Reviewed: 27 September 2024
Docker
United KingdomAfter booking i received a email stating that thr bar would at weekends be open until 3am !and no refunds would be given because of noise complaints, room 10 ( my room) was unfortunately overlooked the outside drinking area so was obviously very noisy. Luckily i was out until late myself so wasn't a issue for me. just feel Hartley's should have been more transparent before booking
Stayed in September 2024
Reviewed: 25 September 2024
Wayne
United Kingdom2 single beds pushed together to make a double so was a huge lump in middle
Large room location
Stayed in September 2024
Reviewed: 22 September 2024
Nicola
United KingdomThe key was not in the box. Nobody was answering phone. Eventuly got hold of staff. Missing key was probably with cleaner. Had spare key. Was a bit worried that some random could have access to room.
Room was fine.
Stayed in July 2024
Reviewed: 18 September 2024
Rachelle
United KingdomIt’s very old so everything is a bit tired - the doors have big gaps underneath and the whole building has an old stale smell to it. The security is lacking, both doors have the same code and the front door was often just left open - no staff in sight during our stay. We went during the holidays so the bar downstairs was closed, but knowing Harley’s and how much noise we experienced while it was closed, expect a very noisy visit during term time.
Big double room, central location, cheap, private bathroom, clean.
Stayed in September 2024
Reviewed: 16 September 2024
Michelle
United KingdomThere were no staff around at al. I used the email address to contact and received no reply. The window wouldnt shut properly and with the awful wind when I stayed the noise in the room was horrendous. Luckily the bar and nightclub were shut, I dont think I would have managed to sleep at all if not.
Room and bed was clean and spacious. Bed was comfortable. Good tea and coffee facilities. Bathroom was clean. Good central location.
Stayed in September 2024
Reviewed: 16 September 2024
Ilona
United KingdomLocation
Very nice
Stayed in September 2024
Reviewed: 9 September 2024
Louisa
United KingdomHole in the floor covered by the carpet Shower was held up by elastic bands Boiling hot water and couldn’t just the temperature
Good value for money
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content