Can’t think of a thing. Great experience.

Can’t fault it. Great room, great facilities, clean and helpful staff in the perfect location.

Stayed in May 2025

We enjoyed everything

Would definitely recommend! Rooms were spacious, clean, the food was amazing and as my husband is a chef it lived up to his expectations! We can’t wait to return

Stayed in May 2025

Room seemed to been given a quick once-over by housekeeping...as only one bottle of water was left. Second empty bottle was found in bathroom bin. Only one cup was branded as Grand Central - other was plain white. One Irish tea bag left but 1 green and 2 peppermint. Why only one plain tea bag? Asked if we wanted tea/coffee with our breakfast, asked for coffee for two which never arrived.

Lovely fresh hotel in a central location.

Stayed in May 2025

The staff in the cocktail bar were a little abrupt and very slow to ask us for an order even though it wasn’t busy.

Location was perfect. Hotel was comfortable and clean

Stayed in May 2025

Hotel bar on floor 1 was understaffed but drinks v nice Observatory bar was lovely

Very friendly staff. Spotless room. V comfy bed. Great breakfast

Stayed in May 2025

Nothing

Everything stunning hotel

Stayed in May 2025

Wish the windows opened

The room was comfortable with a great view of the city. It was well located to see the sights. We used valet parking since driving in cities on the opposite side of the road than we are used to is difficult. The staff was all friendly and helpful. When we were checking in, the clerk gave us some great ideas for things to do.

Stayed in May 2025

Recyling in the room would be good.

The view was amazing and the room was fantastic. The location is brilliant. It's the best hotel we have stayed in in Belfast.

Stayed in May 2025

Excellent location beautiful hotel amazing staff

Stayed in May 2025

We had nothing to complain about.

From the moment you walked into the hotel it was leisure. So modern. The staff were lovely. Bedroom was huge!! Bed was huge!! Bath and shower seperate which you don’t see a lot .

Stayed in May 2025

The rainfall shower head was half blocked so needs a deep clean, you could also see the panels on the built in wardrobe were dusty near the top half where the staff couldn't reach easily. Poor use of space with massive fixed mirror in bedroom but nothing could be stored behind it leaving wardrobe very small.

Location was great, the decor was beautiful. We got a room upgrade to sky room however I believe this was due to marathon being on and the street views being more valuable, reception staff where very quick and informative.

Stayed in May 2025

Only issue we had was being woken up early by a loud banging noise outside our room that lasted for over an hour at 5am.

Perfect location, beautiful outside and in. Public areas clean and inviting. Staff were lovely. Beds were the comfiest I’ve ever slept in and the pillows were like marshmallows, looking yo come back for longer next year!

Stayed in May 2025

Breakfast could be better, check in there is a que..

Great location, on site parking, helpful staff, clean and comfy bed, nice bar and food

Stayed in March 2025

Waited quite a while at a la carte breakfast downstairs the following morning before anyone came to seat us - seemed to be only one boy working on his own he was busy

Rooms were amazing - staff were friendly especially the lovely long haired blonde girl who served us at dinner she was brilliant. Cocktail bar was beautiful also

Stayed in May 2025

N/A was amazing 👏

Everything from arrival to checkout was exceptionally good. We were lucky enough to have a beautiful room on the 21st floor with amazing views of Belfast

Stayed in May 2025

There was music loud from bars below but that can’t be helped as a great central location

It was beautiful, great location

Stayed in May 2025

Needs fridge in the room for drinks

Exceptional service Great location for transport and amenities in city centre Spotlessly clean Staff were friendly,professional and obviously well trained by the company Great stay

Stayed in May 2025

Fabulous! Room was perfect. Bed was so comfortable, room was spacious. Location was great.

Stayed in May 2025

Staff were so lovely and friendly ! Especially the girls on reception! Couldn’t be more helpful ! Would highly recommend

Stayed in May 2025

Staff were amazing, very friendly and accommodating. We had a beautiful room to start with, however when my partner went to get showered he noticed the shower door was slightly off the tracks. He went down to reception just to let them know for future guests and the reception staff were very apologetic and upgraded the room for us. Wonderful customer service

Stayed in April 2025

Not 5 Star but 4.5

Ok

Stayed in April 2025

Close to amenities and comfortable Reception staff were pleasant especially Ben who made us very welcome

Stayed in April 2025

The only small criticism I have is that we had drinks in the Seahorse Bar on Saturday night. The service was a little slow.

This is an excellent hotel. It was recently built and feels very modern and stylish. The location is perfect, only a 10 minute walk from the Grant Central train station. The staff were extremely helpful, efficient and courteous.

Stayed in April 2025

Nothing the hotel was faultless.

Everything from the moment we arrived mega early to checking out the staff couldn't do enough girls at reception so helpful. Left bags and went exploring came back later and bags in room not one staff member didn't acknowledge us. Will definitely be back, bath, robes and beds all luxury.

Stayed in April 2025