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Reviews of Highfield 3 stars

The Heads, Keswick, CA12 5ER, United Kingdom

#5 of 27 hotels in Keswick

Guests' Choice

Review score

Based on 1086 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 15 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Great location. Quiet and relaxing. Beautiful breakfast room.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Fantastic hotel, in amazing central location in Keswick, perfect for exploring the Northern Lakes
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to add here

    Fantastic location. Great character building, I was ‘upgraded’ to the West Turret, which was amazing.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Very nice and comfortable hotel. Stunning location and very convenient for walks and access to town.
    • Leisure trip
    • Family with young children
    • Ground Floor Standard Twin
    • Stayed 2 nights
    • Submitted via mobile

    Had leave too early in the morning for breakfast

    Setting, character

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Fantastic
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Fantastic hotel, great staff and amazing value for money!

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Only stayed for one night but really enjoyed it. I was fortunate to get an upgrade to a double room and one with a spira
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    No mirror in the bathroom made having a shave a bit awkward as I hadn’t packed a travel one!

    Lovely old house on the heads with great view of the lake. Good response to messages/enquiries before stay by Eloisa who’s was also very helpful and nice during my stay. Nice to have dedicated parking (not that usual in Keswick!).

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Excellent hotel, location and breakfast. Recommended.
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 2 nights

    Nothing

    The staff were extremely friendly and helpful. The building is impressive and the rooms were very clean. The full Cumbrian Breakfast was excellent.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 3 nights
    • Submitted via mobile

    I had a lovely stay at this hotel. The room was clean, cosy and had everything I needed. The staff were very friendly and helpful throughout my visit. The location is perfect — close to shops, restaurants and public transport, yet quiet at night. Breakfast was fresh and varied. A pleasant, comfortable hotel with a warm atmosphere. I’d happily stay again.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    8.0
    Luxury ; after spending 2 weeks in a tent !!
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night

    The climb to the top floor with a full back-pack !!! Assistant was offered . Explained that such items are much easily carried when on the owner's back !!!

    The bed & the superb view from the bedroom window .Excellent breakfast .

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Perfect
    • Business trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night

    Excellent breakfast and the room upgrade was fantastic. I will have more time next time and will sit in the turret reading Dickens

    Stayed in April 2025

  • Reviewed: 18 April 2025

    9.0
    An excellent couple of nights in this comfortable and friendly hotel. Would definitely come again.
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 2 nights

    Nothing

    The room was excellent and very comfortable, featuring a cosy bed. It had a powerful shower and great facilities. As a bonus, there was an additional small room accessible via a staircase, complete with a seating area and wonderful views of the lake. Free Wi-Fi is available. A nice cooked breakfast and a good selection at the buffet were available. Free parking was offered at the rear of the hotel.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    9.0
    Comfy and restful
    • Leisure trip
    • Couple
    • Ground Floor Standard Twin
    • Stayed 3 nights
    • Submitted via mobile

    The steps and the rise to the carpark was just to much for my sister but we had my family nearby so they were on hand to help

    Comfy beds good hot water large fluffy towels hot drinks and biscuits good breakfast and a warm welcome and lovely staff.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nice room, all on the ground floor,

    Stayed in April 2025

  • Reviewed: 16 April 2025

    8.0
    Lovely little spot
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Really enjoyed my overnight stay at the Highfield. Bed was comfy, room was as expected. Vegetarian breakfast was OK: fresh fruit and juice were lovely. Unfortunately, the vegetarian sausages were pretty horrible, but the scrambled eggs and hash browns were delicious. Super friendly staff, excellent parking availability and excellent location. The showers were very temperamental: offering either boiling heat or freezing cold. (I suppose that’s to be expected though in an older building.) Overall, I’d be happy to return and would recommend to friends.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Fantastic stay and would 100% recommend.
    • Leisure trip
    • People with friends
    • Ground Floor Standard Twin
    • Stayed 1 night
    • Submitted via mobile

    NA

    An absolutely fantastic welcome, and given lots of useful information given about facilities, parking, breakfast times upon arrival. Felt like the friendly staff couldn’t have done enough for us. The room was clean with very comfortable beds. Shower was super hot which I’ve found isn’t the case in other hotels. We loved the offer of cake and tea in the afternoon, a welcome treat after a long drive! Breakfast was delicious with lots of options. Wish we could’ve stayed for longer! Fantastic location, very short walking distance to the village. Would definitely recommend.

    Stayed in January 2025

  • Reviewed: 16 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Exceptional value for money. The bed was so comfortable with quality bedding. The breakfast was delicious. Great location 👌

    Stayed in April 2025

  • Reviewed: 15 April 2025

    9.0
    Great location and rooms with beautiful views over the lake
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    Great location, and lovely communal areas in hotel. Friendly staff, good breakfast

    Stayed in April 2025

  • Reviewed: 14 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Second Floor
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Brilliant location. Very friendly staff, and exceptionally comfortable hotel. Wonderful breakfasts. Thank you.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Great Hotel, perfect location.
    • Leisure trip
    • Couple
    • Double Room - Second Floor
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Lovely hotel, great parking plus an unbelievable view of Derwent water from our room. Staff were great and very informative on arrival. We will definitely return soon.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, well decorated, very clean and comfortable. Staff very friendly and helpful.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 3 nights
    • Submitted via mobile

    I was upgraded to a lovely double room called the West Turret with a great view over the lake and fells. The staff were very friendly and efficient. I will definitely be back. Breakfast was excellent too. 10/10.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    Lovely staff, lovely room and breakfast can't wait to go again.

    Stayed in February 2025

  • Reviewed: 9 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous location and great room

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Really pleasant and the breakfast was delicious
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Second time staying here
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, clean rooms. Staff were very helpful

    Stayed in April 2025

Showing 1 – 25

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