Half decorated rooms, so looked a bit tired and dated. lovely bar area but next to no alcohol, the fizzy drinks were also flat. Not being able to see out of the windows due to the windows having condensation between the glass. Nail sticking out on the stairs which nearly ripped my daughter’s trousers.

The location was great and the hotel is clean. I slept very well. ( could do with an extra pillow though) 5 minute walk from the Dudley arms for tea so it was no problem not having food there.

Stayed in May 2025

No hot water

We have bad experience, no hot water,in one of the room the bath tub was dirty, we went after one hour, we requested refund never had the refund. Booking.com not doing good job , my recommendation check before go there.great location but nobody cares about customers.

Stayed in April 2025

The room wasn’t scrupulously cleaned. It was the kind of clean my teenage son would do- superficially ok, but dust and clues to prior guests remaining. Not having catering was a surprise, but the nearby pub was recommended by staff and they did a very good dinner and breakfast.

For a room only (there was no catering) accommodation option it was as cheap as chips. However the price was reflected in the general condition of the room. It was perfectly functional, comfortable bed, and well proportioned. I’ll say it again though, for less than £50 it was well within expectations. The solitary member of staff was helpful, and supplied a replacement remote for the tv when asked.

Stayed in April 2025

The room was basic yet we paid for a deluxe room. The basics of stuff wasn't in the room and it was very unclean.

It was in a good location. Slept good

Stayed in April 2025

In my experience the cleanliness off the hotel room was absolutely terrible and especially the toilet.I was very disappointed on arrival since the carpet had a very strong stench that was very nauseating. Furthermore the sockets were not working and the tv was not working as well.

Good customer service.

Stayed in April 2025

The two single beds were very uncomfortable. The mattresses were thin, with the springs lacking any protective covering. Both mattresses had a clearly shaped trough in the middle, where previous guests had laid. We have used several budget hotels of better quality.

The public areas and our room had recently been repainted.

Stayed in April 2025

Rooms quite old, windows not clean. In the morning a lot of shouting from other rooms and swearing

Location, was very close to where we were going on evening

Stayed in April 2025

Room service for a start no body has been in to empty the bin or resupply the tea coffee milk or sugar

No breakfast or food on site just a vending machine soft drinks chocolate and crisps

Stayed in April 2025

Toilet was blocked when we got there. There was a weird smell throughout black bags left in the hallway over night the guy at reception would rather not be there wasn't welcoming at all we come away with bites from something in the bed. rooms are well below standard even if advertised as "deluxe" it's far from it beds are uncomfortable too hard and mattress springs pinging every time you move hot tap is hot try add some cold and the taps stuck it's nothing like the photos wasn't worth paying the extra for a better room the tvs outdated missing buttons and the remote was tacky from where they put tape over the batteries

Location is quiet and no one bothers you

Stayed in April 2025

Rooms were grubby, smell of damp in the air, some guests were very noisy and had no respect for others staying at the hotel.

Easy to find

Stayed in April 2025

Bed very unfortunately uncomfortable Only 2 pillows given Toilet was not clean on arrival as I was busy with meetings I cleaned the bathroom area my self. Would stay again only if the place picks up and and the beds are more comfortable.

Location was amazing As checked into the first room lots of mould was around the windows did not help as I am an asthmatic. Good car park safe facilities

Stayed in March 2025

Fair price, friendly staff but tired looking hotel. Bed was ok, bathroom was adequate but floor was partly flooded (not draining as floor uneven) no plug on basin. Bedroom light not working

Stayed in March 2025

Positive It was clean, and fairly well equipped and a good price. Poor, No character, restaurant wasn’t working , staff weren’t very friendly

Stayed in March 2025

Shabby and run down but clean. No shower gel in room.

Great location, hotel a bit run down and need of refurbishment. Bar only served bottled drinks and limited stock.

Stayed in March 2025

The room was not smart,tissues under the bed and the bathroom was not tidy didn't even bath. Lots of stuff breaking off and not maintained.

perfect location and great staff.

Stayed in March 2025

I thought the quality was substandard. It did not feel clean or well cared for. It did not feel well lookafterinside and outside. In fact so much so I wanted to buy it for my own business. The doors along the corridors were not clean. The bronze plates on the doors coud do with a good clean. The brown dirt stains on the doors could do with a clean. They give an impression of poor clenliness. There is broken stuff in the rooms. All thta said it does not add up to a great experience.

easy to get t o from where I was coming from and for what I wanted regarding this criteria. It was not to expensive

Stayed in March 2025

Cleanliness and hotel very tired and old. Shower was either boiling hot or freezing

Comfy bed

Stayed in March 2025

Very run down, - no mattress protector, mattress was exceptionally poor , I decided not to stay! - worst I’ve ever seen in a hotel. The shower was broken. Didnt stay in the end,

Location Cheap price but I guess you get what you pay for

Stayed in March 2025

Not exceptionally clean. For what I paid I am happyv

Bed very comfortable Good parking

Stayed in March 2025

Needs modernising, restaurant is not open

Staff were friendly - Matt was exceptional

Stayed in March 2025

Water exceptionally HOT NO HOT WATER WARNING

Stayed in February 2025

Can hear everything through the walls. The tv didn’t work

I like the destination

Stayed in February 2025

It was all good

Didn't have breakfast

Stayed in February 2025

Dirty carpets, carpets don’t fit the floor properly. Dirty bathroom with holes in the wall. Had to clean shower before I could use it

Easy to book

Stayed in November 2024