Reviews of Holiday Inn Telford Ironbridge by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
St Quentin Gate, Telford, TF3 4EH, United Kingdom
#4 of 15 hotels in Telford
Guests' ChoiceReview Score
Based on 1592 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.3
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Facilities
8.8
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Staff
9.1
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Value for money
8.2
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Free Wifi
8.1
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Reviewed: May 5, 2025
Hazel
United Kingdom10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
You have to book a 1 hour slot to use the pool but the staff do not enforce this. Families were in the pool for ages so it was very busy.
The pool was lovely (just too busy).
Stayed in May 2025
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Reviewed: April 25, 2025
Catherine
United Kingdom18 Reviews3 helpful votes8.0“Fab will be back again”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
I don’t like you can only book a 1 hour swim slot it isn’t long enough
I love this hotel been coming since I was born and now bring my children. We love the pool, wonderland, park and kids eat free
Stayed in April 2025
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Reviewed: April 25, 2025
Joan
United Kingdom43 Reviews3 helpful votes8.0Very Good- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Room was adequate for our needs . Beds were comfy. The breakfast was well overpriced . Meals too in the restaurant were very expensive. Plus the bar drinks were very expensive.
Stayed in April 2025
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Reviewed: April 22, 2025
Mal
United Kingdom5 Reviews9.0“Enjoyable.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Easy to navigate.
Stayed in April 2025
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Reviewed: April 22, 2025
Aranli
United Kingdom16 Reviews1 helpful vote8.0“Great hotel shame no snacks for kids”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
As this hotel is mostly families.. there is absolutely no snacks available for kids and no shop close.. just some vending machines or a small selection if bottled drinks at night time and snacks..such a shame.
Swimming and sky sports
Stayed in April 2025
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Reviewed: April 21, 2025
Andrew
United Kingdom74 Reviews8 helpful votes7.0“Will be nice when finished.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
READ THE DESCRIPTION FIRST. There are ongoing works, floor 2 had no ceiling in the corridor, plastic on the floor and building rubbish outside some of the doors. Lady who checked us in, nice when looking at us, distant when not, felt false.
Most of it really, the cleaning staff and a couple of employees in the restaurant were great.
Stayed in April 2025
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Reviewed: April 19, 2025
Louise
United Kingdom6 Reviews8.0“Great location, facilities and food!”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
There was building work going on but that’s required to keep the place evolving.
Easy parking, great location to the Telford International Centre. Nice room, swimming pool and bar. Great breakfast too.
Stayed in March 2025
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Reviewed: April 16, 2025
Pam
Australia57 Reviews7 helpful votes9.0“Good location; close to railway station; town centre and transport to other parts of Telford.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Plumbing in bathroom requires maintenance
Breakfast was good with large variety of food to choose from. Staff were particularly welcoming and helpful - not just for food but ensuring our stay was comfortable and enjoyable. Three staff in particular, young man (very tall) who provided us with good info on places to visit and how get there from hotel; a woman who has been with the Hotel (in other positions other than serving visitors in the Olive Restaurant); and another woman (duty manager?) who assisted my husband when he was unwell - a big thank you to all but particularly these staff need to be congratulated for their care and support.
Stayed in April 2025
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Reviewed: April 14, 2025
Kevin
United Kingdom12 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Being charged £15 for a breakfast
The location fab for the international centre
Stayed in March 2025
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Reviewed: April 7, 2025
Paul
United Kingdom8 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
All good.
Stayed in January 2025
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Reviewed: April 6, 2025
Emily
United Kingdom3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Third time staying at this hotel and the room this time even though same room booked was extremely basic. No air con 1 tiny radiator lighting was basic. Just not what we were expecting.
Facilities food service all lovely as always
Stayed in April 2025
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Reviewed: April 4, 2025
Trackmanandy
United Kingdom5 Reviews9.0“Coveniently located for travel from hwere we live”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
a couple of lagers
Stayed in April 2025
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Reviewed: April 3, 2025
Zoe
United Kingdom4 Reviews9.0“Ideal location”- • Leisure trip
- • Family with young children
- • Standard Double Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Great clean comfy room Friendly staff
Stayed in February 2025
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Reviewed: April 3, 2025
Carol
United Kingdom5 Reviews8.0“Ok”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Food
Food poor new menu not good had curry it wasn't cooked very runny with ice in it
Stayed in March 2025
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Reviewed: March 28, 2025
Kerr
United Kingdom3 Reviews2 helpful votes7.0“Ok for work travel or passing through”- • Business trip
- • Solo traveler
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Above Average , clean and refurbed rooms are fine.. toilet etc all good and ample space. I stayed in the 2 double family room. Bad points - no room service you have to collect defeats the purpose of room service. Pillows too hard. Tv outdated. Smart tv would be good with apps to sign into. Cheap toilet paper. Air conditioning dated/ hard to get right temperature.
Stayed in March 2025
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Reviewed: March 28, 2025
N
United Kingdom10 Reviews8.0“Good and convenient for the funeral we were going to that weekend.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
Your booking website is somewhat confusing.
Somehow, I had only booked one room for three of us: my mother-in-law, my wife and myself. The online booking website is somewhat confusing compared to others I have used and I had unintentionally booked a family room. The receptionist was extremely sympathetic and, despite the hotel being very busy and nearly fully booked, he managed to find two rooms adjoining each other. My mother-in-law is 95 years old and we like to be handy in case support is needed.
Stayed in March 2025
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Reviewed: March 28, 2025
Alastair
United Kingdom3 Reviews9.0“Always good. Stay here every year.”- • Business trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
Showers a bit weak and not hot
Stayed in March 2025
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Reviewed: March 27, 2025
Nathan
United Kingdom1 review8.0“Excellent”- • Business trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
A bit noisy with the refurbishment but it has to be done sometime
Room was outstanding. Late night bar was a bonus to catch up with colleagues
Stayed in March 2025
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Reviewed: March 26, 2025
Dan
United Kingdom106 Reviews18 helpful votes7.0“Good location”- • Business trip
- • Group
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Should have been informed of the building work in the foyer area which you have to walk through to get to rooms. Shower curtain looked dirty. Still waiting for my invoice / receipt which I requested be emailed to me on check-out.
Rooms are very comfortable and a good size.
Stayed in March 2025
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Reviewed: March 24, 2025
Peter
Ireland21 Reviews1 helpful vote8.0“Good value for the location”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
There was nothing that was below expectation
Comfortable beds & breakfast was good value
Stayed in March 2025
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Reviewed: March 23, 2025
Steph
United Kingdom3 Reviews9.0“This is always our hotel of choice when want a little break away”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Price of drinks expensive
Food was superb. Love the facilities especially the swimming pool. Hotel location is great.
Stayed in March 2025
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Reviewed: March 23, 2025
Cemlyn
United Kingdom7 Reviews8.0“Exvellent”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Breakfast excellent,refurbishing in progress so this location will be exceptional when completed
Stayed in March 2025
-
Reviewed: March 16, 2025
Sarah
United Kingdom2 Reviews9.0“Great Location.”- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Welcoming. Friendly staff. Well organised. A good breakfast and a good bar area to sit and chat in.
Stayed in March 2025
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Reviewed: March 16, 2025
Simon
United Kingdom7 Reviews7.0“It was ok. Better than a Travel Lodge, but not luxury.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The mattress was hard. Investment in hotel quality wasn’t the same as a lot of Holiday Inns. Better than most in Telford.
Not the best rooms for a Holiday Inn, but nice enough. Smart restaurant and pool. Good location.
Stayed in March 2025
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