Winscales Road, Workington, CA14 4JF, United Kingdom
#7 of 20 hotels in Workington
Guests' ChoiceBased on 181 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
8.7
Staff
9.6
Value for money
9.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2025
Alan
United KingdomN / A
A very comfortable stay, with great views across the Solway Firth.
Stayed in May 2025
Reviewed: 16 May 2025
Rosalind
United KingdomNothing to fault here
Beautiful Spring bulbs flowering at entrance. Excellent food & friendly staff.
Stayed in April 2025
Reviewed: 14 May 2025
Michael
United KingdomWe stay here very often. This time our room
Stayed in May 2025
Reviewed: 12 May 2025
Kathryn
United Kingdomnothing
Friendly and professional greeting on arrival. Lovely hotel and grounds plus views to the sea. We had an incredible sunset! Fabulous food and service. a really enjoyable stay.
Stayed in May 2025
Reviewed: 5 May 2025
Peter
United KingdomThe roof is currently being replaced and so the views are blocked by scaffolding however this did not impact my stay and is only a temporary issue. I have stayed here 4 times and will be staying again next year.
Location is very picturesque and peaceful. Breakfast is excellent in terms of taste and presentation using locally sourced products. Staff are very accommodating and nothing is too much trouble.
Stayed in May 2025
Reviewed: 25 April 2025
Adam
United KingdomStayed only one night, had a meal at the restaurant which was really good food. Really well presented also. Had breakfast in the morning which again was really nice food. Wifi whilst there was better than most hotels also.
Stayed in April 2025
Reviewed: 20 April 2025
Michelle
United KingdomPortion size of breakfast
Breakfast good but a little small. Good location
Stayed in April 2025
Reviewed: 18 April 2025
Kirk
United KingdomRoom was a bit small but comfortable
We stayed for two nights was very nice breakfast was really good staff we're amazing I'd defiantly recommend staying there it's very piecful great view
Stayed in April 2025
Reviewed: 12 April 2025
Kathleen
United KingdomI love staying here when I come over to West Cumbria for reunions with my schoolhood friends. I feel so well taken care of, and the location looking over the Solway (and its spectacular sunsets) is just lovely . Whilst the hotel is undergoing some refurbishment, it in no way interferes with feeling relaxed. My room was extremely comfortable and felt luxurious. The flower beds in the grounds are particularly lovely, and once the development and plans are complete, the grounds will be really elegant. The food, too, is really good, as are the meals served nearby at The Galloping Horse, which is run by the same people. I urge you not to be put off by the refurbishment. It still feels very much like a Country Hotel, with much to offer, near the stunning landscape of the North Western Lakes.
Stayed in April 2025
Reviewed: 10 April 2025
Stuart
United KingdomNothing to dislike.
The hotel was very nice and clean, the food was very good and the room was very comfortable. Nice location and very peaceful, would definitely return.
Stayed in April 2025
Reviewed: 5 April 2025
Tara
United KingdomThe manor is being refurbished, which we didn’t know about but noise was kept to a minimum. It was very comfy and peaceful at night
Stayed in April 2025
Reviewed: 3 April 2025
Ian
United KingdomClear instructions as to the working g of the towel rail
Breakfast really good , cooked breakfast quality. Helpful and happy staff gave the hotel a good vibe
Stayed in March 2025
Reviewed: 28 March 2025
David
United KingdomSecond time staying at this hotel great location very clean staff first class food excellent
Stayed in March 2025
Reviewed: 22 March 2025
Robm782
United KingdomMenu is set, some specials would be good for regular guests for variety
Staff always great and very helpful, room was comfortable and reasonably priced
Stayed in March 2025
Reviewed: 9 March 2025
Janet
United KingdomWell this is by no means a complaint but we were travelling with my elderly farther and he struggled getting in and out of the bath to take a shower.. Maybe hand rails or rooms with shower cubicles could be considered..
As usual the the staff were all fabulous, welcoming, professional, knowledgeable..
Stayed in March 2025
Reviewed: 21 February 2025
Ken
United KingdomBit of a let down compared to our last stay, Staff great but though the sausages were cooked they were very pink and looked raw so not eaten, put me off but they offered to redo, but I said no, my partners beans were cold as were the hash browns, but they offered to retook, The previous breakfast shows it was a that this was a one off, and we will be back
Lovely staff, lovely quiet location short drive into Workington, near to several locations Going under some regeneration of Gardens and the Hotel but we were advised, But it didn’t interfere with our stay anyhow,
Stayed in February 2025
Reviewed: 10 February 2025
Nicola
United KingdomCustomer service
Stayed in February 2025
Reviewed: 9 February 2025
Wendy
United KingdomRooms dated but the hotel is about to begin a refurb on decor, it will be 10 out of 10 then, even though decor dated at the moment this did not affect our experience.
Breakfast superb, high quality food and menu choices
Stayed in February 2025
Reviewed: 21 December 2024
Nicky
United KingdomThe decor was a little tired in places but there were signs everywhere apologising for any mess and explaining they were renovating. Having said that, it certainly wasn’t scruffy and still felt very clean and comfortable. More tea bags in the room would have been good (there were only 2).
The staff were especially lovely, friendly and accommodating. As a female staying alone (for work) I felt fully safe and looked after by every staff member I came across, they couldn’t do enough for me. Had a gorgeous meal for dinner, breakfast was equally lovely. The view from my room was beautiful. The bed was very comfortable.
Stayed in December 2024
Reviewed: 8 December 2024
Liam
United KingdomFood in the evening was a bit poor on the Christmas menu, was expecting something more substantial but tasted good.
Great spacious rooms, comfy beds, great breakfast. Staff were welcoming. Warm and cozy environment and a lot of good parking available.
Stayed in December 2024
Reviewed: 28 November 2024
Chris
United KingdomVery helpful staff
Stayed in November 2024
Reviewed: 10 November 2024
Julia
United KingdomBeautiful hotel with great staff and food
Stayed in October 2024
Reviewed: 27 October 2024
Mel
United KingdomNothing
Lovely clean sea view room, food excellent.
Stayed in September 2024
Reviewed: 21 October 2024
Karla
United KingdomIt states everywhere that modernisation is taking place and this is very much needed. The front area was a building site, the carpets were very old and worn. Fixtures in the bathroom rusty and leaving marks everywhere. No toilet brush or hairdryer.
The overall feel of the Manor was superb. The staff are friendly approachable and very attentive
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content