The staff, without exception, were attentive, courteous, and highly professional. It was evident that hospitality is at the heart of the hotel’s ethos. I would like to extend my deepest gratitude to the manager, Mr. Francis, whose warm demeanor and attentive care set the tone for an outstanding experience. His dedication to guest satisfaction was palpable, and his approachable manner made us feel welcome from the moment we stepped in. He is, without a doubt, a remarkable asset to the hotel. In summary, my stay at Hyatt Regency London Blackfriars was nothing short of excellent. The combination of luxurious comfort, impeccable service, and outstanding personnel—particularly Mr. Francis—made it a truly memorable experience. I look forward to returning and would highly recommend this establishment to discerning travelers seeking exceptional accommodation in London.

Stayed in April 2025

Really good location, near a train line and tube station, comfy beds, big spacious bathroom and the staff were 10/10.

Stayed in April 2025

Excellent property. Close to eateries, public transport, hop on hop off bus and Karen was amazing. Could not have asked for better accommodations & facilities. Bed was so comfortable and the complimentary sparkling water was a bonus. Only negative was the Chinese Restaurant- food poor quality / could taste the raw flour coating on the calamari and it was like chewing rubber. Overpriced and would not recommend at all.

Stayed in April 2025

Great location Very good room

Stayed in March 2025

Room layout, lighting & fittings Very quiet, no corridor noise from my room, even with 95% occupancy Beautiful bed linen

Stayed in March 2025

There was quite a lot of roadworks/building works in front of the property. One of the lifts also didn’t display correctly when going to the 7th floor (the buttons usually light up but for one lift, the light didn’t come on so wasn’t initially sure it was working, the lift worked fine though, far from “complaint worthy”. The place was great.

It looked nice, clean interior and multiple lifts so no delay when going between the room and the lobby.

Stayed in February 2025

We weren’t able to open the window inside the room and we almost suffocated there

The crew was amazing, really helpful, welcoming and such an amazing team. I’d like to highlight David and Ruqiya, it was very lovely meeting them.

Stayed in February 2025

Location, staff so friendly, spacious, clean and modern rooms

Stayed in February 2025

Centralized location, walking distance to metro, railway, touristic and cultural attractions. The hotel building itself. Reception area and lounge services. Friendliness and helpfulness of the staff.

Stayed in January 2025

AC would not change the temperature. Breakfast wasn’t that good, some breakfast items were already empty around 10 am and no coffee was served to us.

Clean rooms, quiet and safe location

Stayed in January 2025

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Stayed in November 2024

The location is excellent.

Stayed in December 2024

I am currently suffering some mobility issues following an accident and the height of the shower was a problem to exit from. This was not something I highlighted to the hotel in advance but maybe noting this on the description of facilities as may help for people with mobility issues.

The staff are extremely helpful and attentive. Anything you want they will try to accommodate. The hotel facilities are very good although the bar area is a little small but there are other bar areas that we found later. The location is great and having worked in the area it was a great way to re-visit and see what ahs changed (not a lot!) The room is really spacious and although no view the large TV makes up for this! The bed was so comfy and huge and the room and bathroom spotless.

Stayed in January 2025

Central location. Clean and tidy rooms. Modern.

Stayed in January 2025

The cleanliness and hotel is quite dated

Location is amazing and staff are very helpful and accommodating

Stayed in October 2024

The only issue with our room was the heating/AC was a bit unpredictable in that room temp per the thermostat was usually 21-22 degrees despite us setting the room temperature at 19 degrees. We had dinner at the Chinese Cricket Club and were a bit disappointed with the portion sizes for the main dishes.

Room was good, breakfast fine. Staff were all excellent and hotel is in a great location, very convenient for transport

Stayed in December 2024

No real downside

Modern, great location everything we needed. Helpful friendly staff

Stayed in December 2024

The reason why I choose this hotel (a bit further away from my ideal location ) was the room itself. A certain size and a sofa. First I got both a smaller room than I expected without the sofa I expected /or a comfortable seating area for two, it also had a door to adjoining room that made me feel uncomfortable. The staff quickly tried to do their best to change the room to get it closer to the one I booked. The one I ended up getting was far better and the right size but without the sofa and only one entrance to it but the room was facing the inside of the hotel with no view and we couldn’t open a window to air it out so during the day it got a bit stuffy in there. Thankfully the plan wasn’t to stay inside all day but I wanted to have that option to enjoy. We did love our stay but to a lesser degree then expected. After my initial disappointment and sadness with the room the staff friendliness helped a lot as well as a good night sleep in a good bed. It didn’t end up being the best value for money in my case but if I had gotten the room I booked it would have to a 10 but I would always recommend it just ask specifically if you have a specific something you are aiming for.

The hotel is lovely and the design of the room is warm and friendly. The room was very clean and I loved the bed and it had a lovely bathroom with a nice shower and the lovely staff did their very best to help with everything and were very nice and friendly. The hotel is next to an underground station so you can get everywhere easily and next door there is a supermarket and a pub across the street. The hotel also has two lovely restaurants. Good location.

Stayed in December 2024

Just what we needed for our weekend visit to central London. The hotel entrance is just across from the Blackfriars tube station exit, maybe two minutes' walk, and South Bank is five minutes away on foot. London Eye, OXO Tower, The Shard and St Paul's can all be seen from around the hotel. Staff were friendly and efficient. Hotel was clean and quiet. Room was very comfortable and the drencher shower just perfect! Checkout was a wonderful midday. If I have one observation, it's that milk for your tea or coffee seems hard to come by at the otherwise excellent buffet breakfast. Fantastic stay, this will probably be our first choice of accommodation on our next visit.

Stayed in November 2024

it was a little expensive and my room booked did not include breakfast which may stop me returning, The breakfast was good but quite pricey and not exceptional

lovely spacious and stylish room with all amenities and really comfy beds

Stayed in October 2024

The first room was dirty so they had to clean it

They gave hs a room upgrad due to one of their mistakes sadly it was on the wrong side we didnt see the london eye haha

Stayed in October 2024

If you take one bed room with two bed, the hotel will not give you a good view which is so bad.

Close to the train station

Stayed in October 2024

Location and staff

Stayed in October 2024

More choice in Breakfast. The staff is kind. The location is good, for visiting major site seeing places.

Stayed in September 2024