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Reviews of Best Western Plus Dunfermline Crossford Keavil House Hotel 4 stars

Main Street, Dunfermline, Dunfermline, KY12 8NN, United Kingdom

#39 of 54 hotels in Dunfermline

Guests' Choice

Review score

Based on 1089 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 16 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    the food I got grilled chicken and it was very dry.

    the hotel, the setting the gardens it was all nice.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Relaxing stay, great leisure facilities and lovely staff.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a little chaotic, with many items running out or unavailable. Staff were doing their best to manage everything during a busy time.

    The reception staff were extremely helpful and went out of their way to make our stay relaxing and stress free.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    8.0
    I'd definitely stay here again
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights

    There were no salad options on the menu - although I'm sure the team would have pulled something together for me if I had asked. This would be nice for the calorie-conscious and for summer!

    Lovely conservatory area overlooking the gardens. Staff were all really welcoming and friendly. Food was good.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    8.0
    Very nice hotel in nice grounds and ideal for visiting this part of the country
    • Leisure trip
    • Couple
    • Executive Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door kept sticking the window was difficult to close

    Nice old property with lots of amenities

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    4 night stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The Staff are really friendly and helpful. The leisure facilities are excellent. The room we had 107 was large. The beds are comfortable. The breakfast was excellent.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Had a great stay we eat lunch dinner and breakfast all food was excellent and great service the restaurant manager was v
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only let down for us was no bathrobes and slippers as shown on my picture of room and was only one chair to sit on the room didn’t look anything like in the picture but the bed was comfortable

    The dining area and bar food was excellent and staff couldn’t do enough for you 😊the pool was great and very clean.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    7.0
    A comfortable one night stay, for friends and family, good food in the restaurant and a decent breakfast buffet style.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little dated but not to its detriment

    Comfortable style

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Amazing friendly staff, food amazing, rooms excellent, facilities ace
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had to ask to change rooms as it hadnt been cleaned. The staff sorted this straight away with no hassle and were exceptional at handling this.

    Loved the location and the friendly staff

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular.

    Location - it was a nice setting with gardens surrounding the property. Also liked the fact that we were able to make use of the swimming pool. Evening meal was very good.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Really enjoyed our 2 day break and would definitely come back .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could do with an upgrade

    Great location , leisure facilities with the Spa centre were fantastic , breakfast was great .

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    Great - we’d stay again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    More variety of mains on the dinner menu or a rotation of the menu would’ve led to us eating there for dinner more often.

    The location, staff and facilities that we used were all fantastic. We stayed for a ‘babymoon’ and staff even provided something for one of my cravings at about 11 at night! The food was delicious - we had breakfast there every morning and dinner for two nights out of five. Staff were attentive to dietary requirements/preferences e.g non dairy milk and vegetarian options. The room was comfortable and spacious. The pool was also lovely.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spa and Massaging unit closed on sunday!

    I love this place and surrounding environment! 🇫🇮

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 April 2025

    8.0
    As we were attending a wedding it was ideal
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    We enquired about a sandwich for lunch we were told we could have soup and sandwiches, which was ideal although the service was very slow all we wanted was a quick sandwich which for 2 of us took 40 minutes just too long

    Staff and hotel were excellent. Room we were given was a great room but rather a hike with luggage etc and the outlook was poor

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold plates for all food

    The peace and quiet

    Stayed in April 2025

  • Reviewed: 11 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs TLC in places, otherwise we enjoyed our stay

    Stayed in April 2025

  • Reviewed: 10 April 2025

    7.0
    Overnight stay
    • Family with young children
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Overall, the hotel was pleasant but room looking tired. Heater had something splashed on it and carpet has seen better days, however, beds were comfortable and clean and it was nice and peaceful at night. Staff were very pleasant. Breakfast not so good sadly. Continental was limited and although plenty of hot choices tomatoes were poor and fried egg was like rubber. Staff were trying to refresh quickly which was appreciated.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Dogs in restaurant

    Breakfast and dinner nice

    Stayed in March 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Been lots of times so knew what to expect little bit out but lovely surroundings

    Very comfortable bed staff friendly knew who we were by name which was lovely breakfast very good

    Stayed in April 2025

  • Reviewed: 6 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy bed, friendly staff great views .

    Stayed in April 2025

  • Reviewed: 6 April 2025

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed for two nights but didn't make use of any of the facilities or the bar and restaurant. However, if they are anything like the service we received and the quality of our room then they would be 5*

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Four Poster Bed
    • Stayed 2 nights
    • Submitted via mobile

    No complaints....other than breakfast cleared away very sharp.

    Staff were lovely. I enjoyed the pool. Our garden room was great.

    Stayed in March 2025

  • Reviewed: 3 April 2025

    9.0
    Nice place to stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Couldn't get all channels on TV.

    Evening meal was very nice but portions a little light for me. Room was also nice, clean and quiet.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    8.0
    Good quality accommodation with lovely food.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights

    In the bathroom the shower was over the bath but there were no grab rails which made me fell a bit insecure. Also I would very much appreciated if there had been a lift as I found the stairs quite hard going especially carrying luggage up and down.

    The room was very comfortable, I liked the armchairs with table.

    Stayed in March 2025

Showing 1 – 25

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